Solved K 3.0.2 message preview not working

I selected the very latest 3.02 template in Kunena Admin but it did not make any difference in having the message preview work. It also threw off my forum color scheme. I need to get a fix for the preview problem. My profile is included below again.

Database collation check: The collation of your table fields are correct

Joomla! SEF: Enabled | Joomla! SEF rewrite: Enabled | FTP layer: Disabled |

This message contains confidential information

htaccess: Exists | PHP environment: Max execution time: 660 seconds | Max execution memory: 512M | Max file upload: 360M

Kunena menu details:

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ID	Name	Menutype	Link	Path
739	Forum	kunenamenu	view=home&defaultmenu=740	forum
740	Index	kunenamenu	view=category&layout=list	forum/index
741	Recent Topics	kunenamenu	view=topics&mode=replies	forum/recent
742	New Topic	kunenamenu	view=topic&layout=create	forum/newtopic
743	No Replies	kunenamenu	view=topics&mode=noreplies	forum/noreplies
744	My Topics	kunenamenu	view=topics&layout=user&mode=default	forum/mylatest
745	Profile	kunenamenu	view=user	forum/profile
746	Help	kunenamenu	view=misc	forum/help
747	Search	kunenamenu	view=search	forum/search
721	Discussion Forum	mainmenu	view=home&defaultmenu=739	2012-10-08-15-32-55

Joomla default template details : BTC2012 | author: Illiana Technology | version: 1.0 | creationdate: Unknown

Kunena default template details : Blue Eagle (default) | author: Kunena Team | version: 1.7.2 | creationdate: 2012-01-31

Kunena version detailed: Kunena 3.0.2 | 2013-08-18 [ Nocturne ]
| Kunena detailed configuration:

Warning: Spoiler!

Kunena config settings:
board_offline	0
enablerss	1
threads_per_page	30
messages_per_page	10
messages_per_page_search	15
showhistory	1
historylimit	10
shownew	1
disemoticons	0
template	default
showannouncement	1
avataroncat	1
catimagepath	category_images/
showchildcaticon	1
rtewidth	450
rteheight	300
enableforumjump	1
reportmsg	1
username	0
askemail	0
showemail	0
showuserstats	1
showkarma	0
useredit	1
useredittime	0
useredittimegrace	50000
editmarkup	0
allowsubscriptions	1
subscriptionschecked	1
allowfavorites	1
maxsubject	50
maxsig	300
regonly	1
pubwrite	0
floodprotection	0
mailmod	0
mailadmin	0
captcha	0
mailfull	1
allowavatarupload	1
allowavatargallery	1
avatarquality	65
avatarsize	2048
imageheight	1200
imagewidth	1200
imagesize	1200
filetypes	zip,txt,doc,pdf,gif,png,jpg
filesize	4000
showranking	1
rankimages	1
userlist_rows	30
userlist_online	1
userlist_avatar	1
userlist_name	1
userlist_posts	1
userlist_karma	0
userlist_email	0
userlist_joindate	1
userlist_lastvisitdate	1
userlist_userhits	0
latestcategory	0
showstats	1
showwhoisonline	1
showgenstats	1
showpopuserstats	1
popusercount	5
showpopsubjectstats	1
popsubjectcount	5
usernamechange	0
showspoilertag	1
showvideotag	1
showebaytag	0
trimlongurls	1
trimlongurlsfront	40
trimlongurlsback	20
autoembedyoutube	1
autoembedebay	0
ebaylanguagecode	en-us
sessiontimeout	7200
highlightcode	0
rss_type	topic
rss_timelimit	month
rss_limit	100
rss_included_categories
rss_excluded_categories
rss_specification	rss2.0
rss_allow_html	1
rss_author_format	name
rss_author_in_title	1
rss_word_count	0
rss_old_titles	1
rss_cache	900
defaultpage	categories
default_sort	desc
sef	1
showimgforguest	1
showfileforguest	1
pollnboptions	4
pollallowvoteone	1
pollenabled	1
poppollscount	5
showpoppollstats	1
polltimebtvotes	00:15:00
pollnbvotesbyuser	100
pollresultsuserslist	1
maxpersotext	50
ordering_system	mesid
post_dateformat	datetime
post_dateformat_hover	ago
hide_ip	1
imagetypes	jpg,jpeg,gif,png
checkmimetypes	1
imagemimetypes	image/jpeg,image/jpg,image/gif,image/png
imagequality	50
thumbheight	32
thumbwidth	32
hideuserprofileinfo	put_empty
boxghostmessage	0
userdeletetmessage	1
latestcategory_in	1
topicicons	1
debug	0
catsautosubscribed	0
showbannedreason	0
version_check	1
showthankyou	1
showpopthankyoustats	0
popthankscount	5
mod_see_deleted	0
bbcode_img_secure	text
listcat_show_moderators	1
lightbox	1
show_list_time	720
show_session_type	0
show_session_starttime	0
userlist_allowed	0
userlist_count_users	1
enable_threaded_layouts	0
category_subscriptions	topic
topic_subscriptions	every
pubprofile	1
thankyou_max	10
email_recipient_count	0
email_recipient_privacy	bcc
captcha_post_limit	0
keywords	0
userkeywords	0
image_upload	registered
file_upload	registered
topic_layout	flat
time_to_create_page	1
show_imgfiles_manage_profile	1
hold_newusers_posts	0
hold_guest_posts	0
attachment_limit	8
pickup_category	0
article_display	intro
send_emails	1
fallback_english	1
cache	1
cache_time	60
iptracking	1
rss_feedburner_url
autolink	1
access_component	1
userlist_usertype	0
sefutf8	0
changename	0
enablepdf	1
jmambot	0
annmodid	62
userlist_username	0
rules_infb	0
help_infb	0
onlineusers	0

| Kunena integration settings:

Warning: Spoiler!

Kunena - AlphaUserPoints Disabled
Kunena - Community Builder Enabled: access=1 login=1 activity=1 avatar=1 profile=1 private=1
Kunena - Gravatar Disabled
Kunena - JomSocial Disabled
Kunena - Joomla Enabled: access=1 login=1
Kunena - Kunena Enabled: avatar=1 profile=1
Kunena - UddeIM Enabled: private=1

| Joomla! detailed language files installed:

Warning: Spoiler!

Joomla! languages installed:
en-GB	English (United Kingdom)

Third-party components: CommunityBuilder 1.9 | UddeIM 2.9

Third-party SEF components: None

Plugins: Search - Kunena Search 3.0.1

Modules: Kunena Latest 3.0.1 | Kunena Stats 3.0.1 | Kunena Login 2.0.4

There are many areas in your configuration where you can make improvements. What I wrote earlier in this topic remains the same. You are using a Kunena add-on that is not up-to-date. You are using an unsupported Kunena template. Your Kunena menu is non-standard. We do not have thus problem here at K.org. No-one can see the problem at your website because no-one can access your forum without the proper credentials.

It is my guess that I could spend 3 or 4 hours trying to assist you, one-on-one, as we have done in the past and we may still not be able to determine the root cause. But before we do that, how about we try to establish a reasonable basis from which we can begin?

This means: update your software, fix up the forum integration settings, use a standard Kunena menu, use a supported Kunena template, answer my earlier question - can we reproduce the problem here at this website? Then, perhaps, we can work through what else may be needed to be done.

I have the same problem. I went in debug and I deleted all errors, but still preview is blank. I tried to change template using default kunena (the new one) and it is same. I tried to change main template too, but nothing.
Help please!

Roberto

robin76 wrote: I have the same problem. I went in debug and I deleted all errors, but still preview is blank. I tried to change template using default kunena (the new one) and it is same. I tried to change main template too, but nothing.
Help please!

Roberto

Post your un-edited Configuration Report when asking for support, but also please read the rest of this topic, because the answer is already given, if you take some time.

Database collation check: The collation of your table fields are correct

Joomla! SEF: Enabled | Joomla! SEF rewrite: Enabled | FTP layer: Disabled |

This message contains confidential information

htaccess: Exists | PHP environment: Max execution time: 18000 seconds | Max execution memory: 1024M | Max file upload: 64M

Kunena menu details:

Warning: Spoiler!

ID	Name	Menutype	Link	Path
163	Forum New	mainmenu	view=home&defaultmenu=172	forumdescrivendo
283	Archivio forum 2007 - 2013	mainmenu	view=category&catid=150	forumdescrivendo/archivio-forum-2007-2013
310	Post Recenti	mainmenu	view=topics&layout=posts&mode=recent&userid=	forumdescrivendo/post-recenti
311	Discussioni Recenti	mainmenu	view=topics&mode=topics	forumdescrivendo/discussioni-recenti
317	Topics recenti	mainmenu	view=topics&layout=default&mode=replies	forumdescrivendo/recente
171	Forum	kunenamenu	view=home&defaultmenu=173	forum
172	Nuovo Forum	kunenamenu	view=category&layout=list&catid=151	forum/nuovo-forum
173	Topics recenti	kunenamenu	view=topics&layout=default&mode=replies	forum/recente
174	Nuovo Topic	kunenamenu	view=topic&layout=create	forum/nuovotopic
175	Senza risposte	kunenamenu	view=topics&layout=default&mode=noreplies	forum/senzarisposte
176	Miei Topics	kunenamenu	view=topics&layout=user&mode=default	forum/mieitopics
177	Profilo	kunenamenu	view=user	forum/profilo
178	Regolamento	kunenamenu	view=misc	forum/regolamento
179	Aiuto	kunenamenu	view=misc	forum/aiuto
180	Cerca	kunenamenu	view=search	forum/cerca
284	Archivio forum 2007 - 2013	kunenamenu	view=category&catid=150	forum/archivio-forum-2007-2013

Joomla default template details : jf_social | author: JoomForest.com | version: 1.1 | creationdate: Unknown

Kunena default template details : JF Social | author: JoomForest.com | version: 2.0 - k_3 | creationdate: 20.08.13

Kunena version detailed: Kunena 3.0.2 | 2013-08-18 [ Nocturne ]
| Kunena detailed configuration:

Warning: Spoiler!

Kunena config settings:
board_offline	0
enablerss	1
threads_per_page	25
messages_per_page	15
messages_per_page_search	15
showhistory	1
historylimit	6
shownew	1
disemoticons	0
template	jf_social
showannouncement	1
avataroncat	1
catimagepath	category_images/
showchildcaticon	1
rtewidth	450
rteheight	300
enableforumjump	1
reportmsg	1
username	1
askemail	0
showemail	0
showuserstats	1
showkarma	1
useredit	1
useredittime	0
useredittimegrace	600
editmarkup	1
allowsubscriptions	1
subscriptionschecked	1
allowfavorites	1
maxsubject	50
maxsig	255
regonly	0
pubwrite	0
floodprotection	15
mailmod	0
mailadmin	0
captcha	0
mailfull	1
allowavatarupload	1
allowavatargallery	1
avatarquality	65
avatarsize	6000
imageheight	800
imagewidth	800
imagesize	6000
filetypes	txt,rtf,pdf,zip,tar.gz,tgz,tar.bz2
filesize	6000
showranking	1
rankimages	1
userlist_rows	30
userlist_online	1
userlist_avatar	1
userlist_name	1
userlist_posts	1
userlist_karma	1
userlist_email	0
userlist_joindate	1
userlist_lastvisitdate	1
userlist_userhits	1
latestcategory
showstats	1
showwhoisonline	1
showgenstats	1
showpopuserstats	1
popusercount	8
showpopsubjectstats	1
popsubjectcount	10
usernamechange	0
showspoilertag	1
showvideotag	1
showebaytag	1
trimlongurls	1
trimlongurlsfront	40
trimlongurlsback	20
autoembedyoutube	1
autoembedebay	1
ebaylanguagecode	it-IT
sessiontimeout	3600
highlightcode	1
rss_type	topic
rss_timelimit	month
rss_limit	100
rss_included_categories
rss_excluded_categories
rss_specification	rss2.0
rss_allow_html	1
rss_author_format	name
rss_author_in_title	1
rss_word_count	0
rss_old_titles	1
rss_cache	900
defaultpage	categories
default_sort	asc
sef	1
showimgforguest	1
showfileforguest	1
pollnboptions	25
pollallowvoteone	0
pollenabled	1
poppollscount	5
showpoppollstats	1
polltimebtvotes	00:15:00
pollnbvotesbyuser	3
pollresultsuserslist	1
maxpersotext	50
ordering_system	mesid
post_dateformat	datetime
post_dateformat_hover	datetime
hide_ip	1
imagetypes	jpg,jpeg,gif,png
checkmimetypes	1
imagemimetypes	image/jpeg,image/jpg,image/gif,image/png
imagequality	50
thumbheight	32
thumbwidth	32
hideuserprofileinfo	put_empty
boxghostmessage	0
userdeletetmessage	0
latestcategory_in	1
topicicons	1
debug	0
catsautosubscribed	0
showbannedreason	0
version_check	1
showthankyou	1
showpopthankyoustats	1
popthankscount	30
mod_see_deleted	0
bbcode_img_secure	text
listcat_show_moderators	1
lightbox	1
show_list_time	8760
show_session_type	0
show_session_starttime	0
userlist_allowed	0
userlist_count_users	1
enable_threaded_layouts	0
category_subscriptions	post
topic_subscriptions	every
pubprofile	0
thankyou_max	10
email_recipient_count	0
email_recipient_privacy	bcc
captcha_post_limit	0
keywords	0
userkeywords	0
image_upload	registered
file_upload	registered
topic_layout	flat
time_to_create_page	1
show_imgfiles_manage_profile	1
hold_newusers_posts	0
hold_guest_posts	0
attachment_limit	8
pickup_category	0
article_display	intro
send_emails	1
fallback_english	1
cache	1
cache_time	60
iptracking	1
rss_feedburner_url
autolink	1
access_component	1
userlist_usertype	0
sefutf8	0
enablepdf	1
jmambot	1
annmodid	62
changename	0
userlist_username	1
rules_infb	1
help_infb	1
onlineusers	1

| Kunena integration settings:

Warning: Spoiler!

Kunena - AlphaUserPoints Enabled: activity=1 avatar=1 profile=1 activity_points_limit=0
Kunena - Community Builder Disabled
Kunena - Gravatar Disabled
Kunena - JomSocial Enabled: access=1 login=1 activity=1 avatar=1 profile=1 private=1 activity_points_limit=0 activity_stream_limit=0
Kunena - Joomla Enabled: access=1 login=1
Kunena - Kunena Enabled: avatar=1 profile=1
Kunena - UddeIM Disabled

| Joomla! detailed language files installed:

Warning: Spoiler!

Joomla! languages installed:
en-GB	English (United Kingdom)
it-IT	Italian (IT)

Third-party components: Jomsocial 3.0.4

Third-party SEF components: None

Plugins: JomSocial - My Kunena Forum Menu 2.0.3 | JomSocial - Kunena Groups 2.0.4

Modules: Kunena Latest 3.0.1 | Kunena Stats 3.0.1 | Kunena Login 3.0.1 | Kunena Search 3.0.1

I've already read all post, but there is no solution there. There must be a problem inside kunena because of some conflict that I can't find nowehere.