Solved K 3.0.2 message preview not working

Hi Sozzled:

Since Kunena and Community Builder and two very popular Extensions it seems we should be able to find users who are running both of them, right? I'd love to learn what they say and would love to get a fix soon. In the meantime I'm trying to get my users to re-upload their photos to the Kunena profile.

Howard

I've talked with JoomlaPolis people a bit and nobody has seen this issue before. I have no idea why it might be failing -- maybe sozzled can share his account to your site with me.

I do not use Community Builder these days on my websites. I have asked people on the Kunena testing team (some of whom use Community Builder) to share their insights on this matter. There are three facts that I can report:

Fact 1: To date, only two people have reported on the forum that there seems to be an issue using the Kunena - Community Builder integration plugin and, when it's enabled, it prevents the message preview feature working.

Fact 2: No one else has confirmed that these same conditions occur on their sites. Anecdotally, from the various discussions I have had on Skype (where I asked others to contribute to this topic - and they didn't), one person said that he had tested K 3.0.3 with CB and he had no problems; but that is just hearsay. For this reason, I cannot say if it is a CB issue or not. If someone else replies to this topic with confirming evidence of the incolvement between CB and the message preview problem, then this topic could be moved to a more appropriate category. Until then, this remains a topic for the "general questions" category.

Fact 3: I have not encountered this problem on any website that I have built myself but, then again, I do not use CB these days.

I do not remember the account username/password that Howard setup for testing his website.

My guess is that there's some plugin or setting in CB which causes this issue. As the issue seems to relate to CB integration, the easiest way to test it out is trying to enable and disable various settings and other plugins in order to fing the exact cause of the issue.

What happens if you don't disable Kunena - CB plugin, but just the settings in it? Which setting causes the issue or is it global? Also what happens if you disable integration or parts of it in CB itself?

I'm very busy at work at the moment.
I will try further combinations as Matias suggests.
I'll let you know... As soon as possible.

I just started having the missing preview problem. The preview pane was working just a couple of days. Three things have recently changed. Upgraded to 3.0.3 Kunena, upgraded to 2.5.17 Joomla, and upgraded to version 6.4.3 of the Warp template framework. I reverted back to the previous version of Warp framework and the problem did not go away. Unlike previous users with the problem, I do not use Community Builder and I am hosted on SiteGround. The only change to core Kunena were to the language file.

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Kunena menu details:

Warning: Spoiler!

ID	Name	Menutype	Link	Path
146	Forum	topmenu	view=home&defaultmenu=135	forum-top
492	Forum	kunenamenu	view=home&defaultmenu=494	forum
493	Index	kunenamenu	view=category&layout=list	forum/index
494	Recent Topics	kunenamenu	view=topics&mode=replies	forum/recent
495	New Topic	kunenamenu	view=topic&layout=create	forum/newtopic
496	No Replies	kunenamenu	view=topics&mode=noreplies	forum/noreplies
497	My Topics	kunenamenu	view=topics&layout=user&mode=default	forum/mylatest
498	Profile	kunenamenu	view=user	forum/profile
500	Search	kunenamenu	view=search	forum/search
516	Rules	kunenamenu	view=misc	forum/rules
499	Help	kunenamenu	view=misc	forum/help
501	Forum	mainmenu	Itemid=492	kunena-2013-11-24

Joomla default template details : tk_gen_multicolor_11 | author: ThemeKat | version: 1.1.0 | creationdate: Unknown

Kunena default template details : Blue Eagle | author: Kunena Team | version: 3.0.3 | creationdate: 2013-10-20

Kunena version detailed: Kunena 3.0.3 | 2013-10-20 [ Bifrost ]
| Kunena detailed configuration:

Warning: Spoiler!

Kunena config settings:
board_offline	0
enablerss	0
threads_per_page	20
messages_per_page	8
messages_per_page_search	15
showhistory	1
historylimit	6
shownew	1
disemoticons	0
template	blue_eagle
showannouncement	1
avataroncat	0
catimagepath	category_images/
showchildcaticon	1
rtewidth	450
rteheight	300
enableforumjump	1
reportmsg	1
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useredit	1
useredittime	0
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maxsig	300
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floodprotection	0
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mailfull	1
allowavatarupload	0
allowavatargallery	0
avatarquality	65
avatarsize	2048
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imagewidth	700
imagesize	250
filetypes	txt,rtf,pdf,zip,tar.gz,tgz,tar.bz2
filesize	120
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popsubjectcount	5
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trimlongurlsfront	40
trimlongurlsback	20
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autoembedebay	0
ebaylanguagecode	en-us
sessiontimeout	1800
highlightcode	0
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rss_timelimit	month
rss_limit	100
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rss_excluded_categories
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imagetypes	jpg,jpeg,gif,png
checkmimetypes	1
imagemimetypes	image/jpeg,image/jpg,image/gif,image/png
imagequality	50
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access_component	1
userlist_usertype	0
sefutf8	0
enablepdf	1
jmambot	0
annmodid	62
changename	1
userlist_username	1
rules_infb	1
help_infb	1
onlineusers	1

| Kunena integration settings:

Warning: Spoiler!

Kunena - AlphaUserPoints Disabled
Kunena - Community Builder Disabled
Kunena - Gravatar Disabled
Kunena - JomSocial Disabled
Kunena - Joomla Enabled: access=1 login=1
Kunena - Kunena Enabled: avatar=0 profile=1
Kunena - UddeIM Disabled

| Joomla! detailed language files installed:

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Joomla! languages installed:
en-GB	English (United Kingdom)

Third-party components: None

Third-party SEF components: None

Plugins: Search - Kunena Search 3.0.1

Modules: Kunena Latest 3.0.1

I would appreciate any advice you can offer.

Jim Williams