What information do we collect?

We collect information from you when you register on our site or contact us for questions about problems that you may be having with the software products obtained from this website. When registering on our site you may be asked to enter your name, e-mail address, gender and geograhical location. You may, however, visit our site anonymously.Google, as a third party vendor, uses cookies to serve ads on this site.

Google's use of the DART cookie enables it to serve ads to users based on their visit to this site and other sites on the internet. Users may opt out of the use of the DART cookie by visiting the Google ad and content network privacy policy.

What do we use your information for?

Information we collect from you may be used in one of the following ways:

  • To personalize your experience your information helps us to better respond to your individual needs;
  • To improve customer service: your information helps us to more effectively respond to your customer service requests and support needs;
  • To process transactions
  • To send periodic emails: The email address you provide may be used to send you information, respond to enquiries, and/or other requests or questions.
Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the product or service requested.

How do we protect your information?

We implement a variety of security measures to maintain the safety of your personal information when you enter, submit, or access your personal information.

Do we use cookies?

Yes. Cookies are small files that a site or its service provider transfers to your computer's hard drive through your web browser (if you allow) that enables the site's or service provider's systems to recognize your browser and capture and remember certain information We use cookies to understand and save your preferences for future visits and compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.

Do we disclose any information to outside parties?

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect our or others' rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

Third party links

Occasionally, at our discretion, we may include or offer third party products or services on our website. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.


The General Data Protection Regulation (GDPR) (EU) 2016/679 is a regulation in EU law on data protection and privacy for all individuals within the European Union. It also addresses the export of personal data outside the EU. The GDPR aims primarily to give control to citizens and residents over their personal data and to simplify the regulatory environment for international business by unifying the regulation within the EU. It was adopted on 14 April 2016, and became enforceable on 25 May 2018.

Personal data refers to any information related to you (or your company), that can be used to directly or indirectly identify you.

Purchase data

When you make a purchase on www.kunena.org (buy a subscription) we will store the required data you provide to us.

The purchases are based by donations. There is no Tax added. You can't receive any tax returns.

What is stored?

•Your name
•Your address
•Your email address
•Your PayPal email address (if applicable)
•Your IP address
The payment itself is done via PayPal. This means no personal payment data (like credit card information) except your PayPal email address is stored on our database.

Why is it stored?

This data is used to create donations invoices.

This data is used for internal use only. It helps us solve any issues that might come up when downloads fail. It also helps us keep track of and prevent any abuse to our download systems.

How long is it stored?

This data is stored for 5 years. After that, the data will be removed during a yearly cleanup.

Can it be removed?

You can go to GDPR to see your data and request for manually deletion for Kunena Data or Joomla Account

If you have subscribed to a plugin or module/template, your subscription will be ended.

Analytical data

The www.kunena.org website uses Google Analytics. This is set up to only store anonymized data. This means that neither your exact IP addres or any other personal data is stored.

California Online Privacy Protection Act Compliance

Because we value your privacy we have taken the necessary precautions to be in compliance with the California Online Privacy Protection Act. We therefore will not distribute your personal information to outside parties without your consent.

Childrens Online Privacy Protection Act Compliance

We are in compliance with the requirements of COPPA (Childrens Online Privacy Protection Act), we do not collect any information from anyone under 13 years of age. Our website, products and services are all directed to people who are at least 13 years old or older.

Online Privacy Policy Only

This online privacy policy applies only to information collected through our website and not to information collected offline.

Terms and Conditions

Please also visit our Terms and Conditions section establishing the use, disclaimers, and limitations of liability governing the use of our website at Terms of use.

Your Consent

By using our site, you consent to our website's privacy policy.

Changes to our Privacy Policy

If we decide to change our privacy policy, we will post those changes on this page.