Kunena 7.0.2 Released
The Kunena team has announce the arrival of Kunena 7.0.2 [K 7.0.2] in stable which is now available for download as a native Joomla extension for J! 5.3.x/5.4.x/6.0.x. This version addresses most of the issues that were discovered in K 6.2 / K 6.3 / K 6.4 and issues discovered during the last development stages of K 7.0
If you are having problems then, for your own benefit, it would save us all a lot of time if you would kindly post your
configuration report
when you ask for help from this forum. If you do not post your configuration report we will not ask you for it but you will probably not get your problem solved, either.
Solved K 3.0.2 message preview not working
12 years 5 months ago - 12 years 5 months ago #149339
by sozzled
Blue Eagle vs. Crypsis reference guide
Read my blog and
Replied by sozzled on topic K 3.0.2 message preview not working
Way back in msg #3 I wrote this:
If you would like to try the Blue Eagle template designed for K 3.0.2 maybe you will see a difference? If you do not wish to use the Blue Eagle template designed for K 3.0.2 then I do not think we will find a solution to your problem, sorry.
I have given you several tips for things to change in the past. You've changed one or two of them but there's still a lot you can do.
For example, the Kunena Login 2.0.4 module that you are using is unsupported for K 3.0.2. Update it or uninstall it. Let's get your software up-to-date, let's eliminate as much as we can (there are no wild goose chases here - it's just a commonsense approach to dealing with these kinds of things). What I have suggested is not a sure-fire guarantee but at least we are eliminating all the possibilities. At the end of the day the problem may have nothing to do with Joomla, Kunena or the things you have installed; the problem may come down to your webhost. I am just trying to eliminate the variable contenders.
According to your configuration report posted a couple of hours ago, you are still using the Blue Eagle template designed for K 1.7.2. This is probably the reason that the message preview is not working on your website.sozzled wrote: Howard, this is what I wrote in the other topic you started 3 days ago:
What I wrote, 3 days ago, applies the same here, too. Mortti's advice today is the same as my advice given 3 days ago, If you are unprepared (or unwilling) to update unsupported versions of software used on your website, there is not a lot that we can do to assist you.sozzled wrote: Maybe you are having problems because you are using the K 1.7.2 Blue Eagle template and you have not updated Kunena Search plugin and Kunena Login module to the latest version?
....
Also, your version of Joomla is out of date and you should upgrade it.
The key question to this topic is whether the message preview facility ceases to work in the same ways as we were able to identify when you were using K 2.0.x. I vaguely remember those circumstances but the exact details of the case escape me at this very moment. Can we reproduce the problem here at K.org, for instance?
If you would like to try the Blue Eagle template designed for K 3.0.2 maybe you will see a difference? If you do not wish to use the Blue Eagle template designed for K 3.0.2 then I do not think we will find a solution to your problem, sorry.
I have given you several tips for things to change in the past. You've changed one or two of them but there's still a lot you can do.
For example, the Kunena Login 2.0.4 module that you are using is unsupported for K 3.0.2. Update it or uninstall it. Let's get your software up-to-date, let's eliminate as much as we can (there are no wild goose chases here - it's just a commonsense approach to dealing with these kinds of things). What I have suggested is not a sure-fire guarantee but at least we are eliminating all the possibilities. At the end of the day the problem may have nothing to do with Joomla, Kunena or the things you have installed; the problem may come down to your webhost. I am just trying to eliminate the variable contenders.
Blue Eagle vs. Crypsis reference guide
Read my blog and
Last edit: 12 years 5 months ago by sozzled.
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12 years 5 months ago - 12 years 5 months ago #149363
by sozzled
Blue Eagle vs. Crypsis reference guide
Read my blog and
Replied by sozzled on topic K 3.0.2 message preview not working
Ifreedomcoach: I would prefer to not discuss the characterisations you made about me in your penultimate post but, as you have chosen to make an issue of it, let me respond by explaining why I feel it's to everyone' advantage to "level the playing-field".
Fact 1: everyone's website environment is different. The world would be a wonderful place, indeed, if everyone's site was hosted on the same shared server (where none of us had to worry about maintaining different versions of SQL, PHP, operating system, etc). If everyone was using the same version of Joomla, the same site template, Javascript and other site utilities, would it not be fantastic (from a support perspective)? Why not use the same SOE approach in webcraft as corporations take when they deploy ICT resources in the workplace? We would cut our support costs to a fraction of what we now expend. The reality is that we do not enjoy this support utopia because everyone's site is different; everyone wants to march to the beat of a different drum and that's a good thing. But it's because of this desire to beat a discordant beat that we get these "support" questions. It is therefore our task to is try to identify a tune which we can recognise. So, I beg of you, try to put yourself in my shoes (before you label me in the way you have done) if I don't recognise the "melody" that you want me to hear.
Fact 2: you know your website better than I know your website. There's no value judgement attached to that statement; it's a fact. I'm not trying to change the way that you've built your site but I am asking you to consider - for one big moment - that there's a possibility that, because you've done things in your own individual way, your unique - dare I day - "unconventional" approach may be responsible for the situation in which you currently find yourself.
Fact 3: we cannot reproduce this problem in our own testing environment using the latest public release of Joomla (J! 3.1.5), using any of the default templates that are installed with Joomla, using an unmodified installation of K 3.0.2 - by "unmodified" I mean no changes to the configuration, whatsoever - without the added complications of Kunena add-ons of differing versions, or other software like uddeIM or Community Builder - or any other of the several ingredients added to your software soup. "If you eliminate all the possibilities, whatever remains, no matter how improbable, must be the solution."
I could save myself a lot if time by not explaining the analytical process I've developed over the past 40+ years of my IT career and, maybe, I could save myself a lot of trouble by simply ignoring the problems that are going to give me the most trouble. But I like you, Howard, and I admire the work you do; however, if we get do not get some traction on this problem of yours, we're never going to arrive at the solution.
Fact 4: everyone's approach to problem solving is different ... and, even within the same team, an inconsistent approach can cause other problems. My approach is simple: let's attempt to normalise things, to eliminate the guesswork. After years of pleading with people to provide updated information - the configuration report - every time they make a change, we've given up. We've never gotten anywhere with that approach. The new approach is now to not ask for that information. If people don't want to give us that kind if information then I given up asking for it; sometimes it's better to let people work things out for themselves.
So, what's the conclusion? We're no closer to resolving your problem than we were a month or more ago.
Want to know my guess why this message preview doesn't work? I think it's your webhost. Want to know a way to solve it? Try a different webhost. Does this sound like a knee-jerk response from someone who doesn't care? Yes, if that has been my opening gambit, I would have to agree. If someone told me "go buy a better webhost" to each and every problem that I asked for help, I would be most annoyed. But, to be honest with you, Howard, we're pretty much running out of options available to us, aren't we? So, that's my last-resort option but I don't think we've reached that stage, yet.
freedomcoach wrote:
If you do not use the Kunena Login module then uninstall it.
I want to make two final points:
1) can we reproduce this problem here, at www.kunena.org ; and
2) to avoid the likelihood of misunderstanding what versions of whatever you are using, can I see your updated configuration report, please?
Fact 1: everyone's website environment is different. The world would be a wonderful place, indeed, if everyone's site was hosted on the same shared server (where none of us had to worry about maintaining different versions of SQL, PHP, operating system, etc). If everyone was using the same version of Joomla, the same site template, Javascript and other site utilities, would it not be fantastic (from a support perspective)? Why not use the same SOE approach in webcraft as corporations take when they deploy ICT resources in the workplace? We would cut our support costs to a fraction of what we now expend. The reality is that we do not enjoy this support utopia because everyone's site is different; everyone wants to march to the beat of a different drum and that's a good thing. But it's because of this desire to beat a discordant beat that we get these "support" questions. It is therefore our task to is try to identify a tune which we can recognise. So, I beg of you, try to put yourself in my shoes (before you label me in the way you have done) if I don't recognise the "melody" that you want me to hear.
Fact 2: you know your website better than I know your website. There's no value judgement attached to that statement; it's a fact. I'm not trying to change the way that you've built your site but I am asking you to consider - for one big moment - that there's a possibility that, because you've done things in your own individual way, your unique - dare I day - "unconventional" approach may be responsible for the situation in which you currently find yourself.
Fact 3: we cannot reproduce this problem in our own testing environment using the latest public release of Joomla (J! 3.1.5), using any of the default templates that are installed with Joomla, using an unmodified installation of K 3.0.2 - by "unmodified" I mean no changes to the configuration, whatsoever - without the added complications of Kunena add-ons of differing versions, or other software like uddeIM or Community Builder - or any other of the several ingredients added to your software soup. "If you eliminate all the possibilities, whatever remains, no matter how improbable, must be the solution."
I could save myself a lot if time by not explaining the analytical process I've developed over the past 40+ years of my IT career and, maybe, I could save myself a lot of trouble by simply ignoring the problems that are going to give me the most trouble. But I like you, Howard, and I admire the work you do; however, if we get do not get some traction on this problem of yours, we're never going to arrive at the solution.
Fact 4: everyone's approach to problem solving is different ... and, even within the same team, an inconsistent approach can cause other problems. My approach is simple: let's attempt to normalise things, to eliminate the guesswork. After years of pleading with people to provide updated information - the configuration report - every time they make a change, we've given up. We've never gotten anywhere with that approach. The new approach is now to not ask for that information. If people don't want to give us that kind if information then I given up asking for it; sometimes it's better to let people work things out for themselves.
So, what's the conclusion? We're no closer to resolving your problem than we were a month or more ago.
Want to know my guess why this message preview doesn't work? I think it's your webhost. Want to know a way to solve it? Try a different webhost. Does this sound like a knee-jerk response from someone who doesn't care? Yes, if that has been my opening gambit, I would have to agree. If someone told me "go buy a better webhost" to each and every problem that I asked for help, I would be most annoyed. But, to be honest with you, Howard, we're pretty much running out of options available to us, aren't we? So, that's my last-resort option but I don't think we've reached that stage, yet.
freedomcoach wrote:
One small problem with that: the latest version available should be the Blue Eagle template designed for K 3.0.2. :dry:I also switched my default [Kunena] template to the latest 3.01 Blue Eagle template available in the Kunena Template Manager
If you do not use the Kunena Login module then uninstall it.
I want to make two final points:
1) can we reproduce this problem here, at www.kunena.org ; and
2) to avoid the likelihood of misunderstanding what versions of whatever you are using, can I see your updated configuration report, please?
Blue Eagle vs. Crypsis reference guide
Read my blog and
Last edit: 12 years 5 months ago by sozzled.
Please Log in or Create an account to join the conversation.
12 years 5 months ago #149369
by sozzled
Blue Eagle vs. Crypsis reference guide
Read my blog and
Replied by sozzled on topic K 3.0.2 message preview not working
I have another question for you. Because the message preview feature is essentially an implementation of
AJAX
, you should check your
PHP settings
to make sure that you have JSON enabled. Can you do that please and let us know what are the two PHP settings relating to JSON support on your site.
Thanks.
Thanks.
Blue Eagle vs. Crypsis reference guide
Read my blog and
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