Kunena 7.0.4 Released

The Kunena team has announce the arrival of Kunena 7.0.4 [K 7.0.4] in stable which is now available for download as a native Joomla extension for J! 5.4.x/6.0.x. This version addresses most of the issues that were discovered in K 6.2 / K 6.3 / K 6.4 and issues discovered during the last development stages of K 7.0

If you are having problems then, for your own benefit, it would save us all a lot of time if you would kindly post your configuration report when you ask for help from this forum. If you do not post your configuration report we will not ask you for it but you will probably not get your problem solved, either.

Solved K 3.0.2 message preview not working

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12 years 6 months ago - 12 years 6 months ago #149437 by sozzled
You didn't answer my questions. You don't have to ask your hosting company for anything. You can obtain all this information yourself.

Your configuration report shows you are using:

Kunena default template details : Blue Eagle (default) | author: Kunena Team | version: 1.7.2 | creationdate: 2012-01-31


I asked you to change that (about a month ago) and your configuration report still says the same thing, every time you post it. In your earlier reply you claimed:

freedomcoach wrote:

I also switched my default [Kunena] template to the latest 3.01 Blue Eagle template available in the Kunena Template Manager

Perhaps you overlooked my comment? The point that I've tried repeatedly to make is this: the Blue Eagle template designed for K 1.7.2 - the one that you are using - is problematic as far as K 3.0.2 is concerned. If you continue to use the Blue Eagle template designed for K 1.7.2 then would also have to withdraw my further involvement on this problem. We will get nowhere like this.

You have a particular way that you want to operate your website. I say that it's an unconventional way but I accept it's the way that you want to operate it. Let's take your forum integration settings for a moment:

Kunena - AlphaUserPoints Disabled
Kunena - Community Builder Enabled: access=1 login=1 activity=1 avatar=1 profile=1 private=1
Kunena - Gravatar Disabled
Kunena - JomSocial Disabled
Kunena - Joomla Enabled: access=1 login=1
Kunena - Kunena Enabled: avatar=1 profile=1
Kunena - UddeIM Enabled: private=1

Do you want Joomla to control the access to your forum or do you want to use the Community Builder access control mechanism (and if you do then you may have other issues that I cannot help you with that need to be taken up with Joomlapolis)? You can't expect to have both. It's either one or the other. The order in which these forum integration plugins are loaded is important.

Do you want CB avatars or Kunena ones? Kunena user profiles or CB profiles? CB does the site login ... or Joomla? uddeIM handles the PMS or do you have the CB PMS plugin? Look at your configuration report for yourself. Do you have the additional CB "activity" feature installed on your site? If you are using forum integration plugin settings that have the potential to counteract one another's operation within the Joomla context - the evidence for which is contained in your configuration report - then imagine how difficult it is to deal with why things are not working as you expect them to work.

In summary:

1) Can you please give the information that I asked for about JSON.

2) Can we reproduce this problem at www.kunena.org ?

3) If you do not use the Kunena Login module then uninstall it!

4) If you do not need the Kunena Search plugin then uninistall that, too (or, at the very least, try things out with that plugin uninstalled, just to indulge my curiosity).

freedomcoach wrote:

... what is unusual about having a discussion forum link on my main menu which goes directly to login and to forum? I thought this is pretty standard.

As long as you know what you're doing and take responsibility for customising your Joomla menu and follow the general guidelines set out in Customised menus there's no harm at all in having your own custom menu-drive approach to how people get to your forum.

Eventually, when we've eliminated all the variables you've introduced into this problem, we may get to the root cause of the matter.
Last edit: 12 years 6 months ago by sozzled.

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12 years 6 months ago #149443 by civilizationitalia
Same issue of the post opener: preview doesn't work while posting is OK.

This message contains confidential information

Database collation check: The collation of your table fields are correct

Joomla! SEF: Enabled | Joomla! SEF rewrite: Enabled | FTP layer: Disabled |

This message contains confidential information
htaccess: Exists | PHP environment: Max execution time: 30 seconds | Max execution memory: 48M | Max file upload: 32M

Kunena menu details:

Warning: Spoiler!

Joomla default template details : protostar | author: Kyle Ledbetter | version: 1.0 | creationdate: Unknown

Kunena default template details : Blue Eagle 2.0 | author: Kunena Team | version: 3.0.2 | creationdate: 2013-08-18

Kunena version detailed: Kunena 3.0.2 | 2013-08-18 [ Nocturne ]
| Kunena detailed configuration:

Warning: Spoiler!
| Kunena integration settings:
Warning: Spoiler!
| Joomla! detailed language files installed:
Warning: Spoiler!

Third-party components: CommunityBuilder 1.9 | UddeIM 3.1

Third-party SEF components: None

Plugins: Search - Kunena Search 3.0.1 | Content - Kunena Discuss 3.0.1

Modules: Kunena Latest 3.0.1

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12 years 6 months ago - 12 years 6 months ago #149445 by sozzled
As I will also ask you the same question, civilizationitalia:

What are your JSON settings?

Also I would recommend that you make the following changes, highlighted in red below:

Kunena - AlphaUserPoints Disabled
Kunena - Community Builder Enabled: access=0 login=1 activity=0 avatar=1 profile=1 private=0
Kunena - Gravatar Disabled
Kunena - JomSocial Disabled
Kunena - Joomla Enabled: access=1 login=0
Kunena - Kunena Enabled: avatar=0 profile=0
Kunena - UddeIM Enabled: private=1

[strike]Your configuration report also shows that you are using the Protostar (1.0) Joomla template. We have received a few reports from other users who have had problems using this template when they use K 3.0.2. We haven't properly tested this template with K 3.0. I am not saying that the Protostar template does not work. It's just that there are circumstantial indications of possible problems with it and I would just ask have you tried using a something else instead?[/strike]

Is your site also hosted on CloudAccess.net, too?
Last edit: 12 years 6 months ago by sozzled.

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12 years 6 months ago #149460 by civilizationitalia
Thank you for the answer sozzled.
The site is hosted on joomlahost.it

JSON is active (json support enabled, json version 1.2.1).

The issue is still present even with new configuration:

This message contains confidential information

Database collation check: The collation of your table fields are correct

Joomla! SEF: Enabled | Joomla! SEF rewrite: Enabled | FTP layer: Disabled |

This message contains confidential information
htaccess: Exists | PHP environment: Max execution time: 30 seconds | Max execution memory: 48M | Max file upload: 32M

Kunena menu details:

Warning: Spoiler!

Joomla default template details : protostar | author: Kyle Ledbetter | version: 1.0 | creationdate: Unknown

Kunena default template details : Blue Eagle 2.0 | author: Kunena Team | version: 3.0.2 | creationdate: 2013-08-18

Kunena version detailed: Kunena 3.0.2 | 2013-08-18 [ Nocturne ]
| Kunena detailed configuration:

Warning: Spoiler!
| Kunena integration settings:
Warning: Spoiler!
| Joomla! detailed language files installed:
Warning: Spoiler!

Third-party components: CommunityBuilder 1.9 | UddeIM 3.1

Third-party SEF components: None

Plugins: Search - Kunena Search 3.0.1 | Content - Kunena Discuss 3.0.1

Modules: Kunena Latest 3.0.1

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12 years 6 months ago #149561 by freedomcoach
Sozzled,

I'm aware that I have the Blue Eagle 1.7.2 template running. I changed it back to this older one when I discovered that the new template made no difference whatsoever with my preview.

The old Template has the correct color elements that match my site. I will look at the PHP settings and JSON when I'm able and report back what I find.

Sincerely,
Howard

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12 years 6 months ago - 12 years 6 months ago #149562 by sozzled
If you have made custom changes to an old, outdated and unsupported template - regardless of whether those changes were confined to colour-matching that template to your Joomla site (and I don't know the extent of the changes you've made) - then we're in a difficult place.

Over the years that I've been involved with this project, we've witnessed hundreds of topics where people have said "but I want to use my own template design" or they've tried to use some design they inherited years ago because it "looked good". I'm not arguing about the desirability of customising Kunena templates to suit a particular look and feel. I don't have a view one way or the other. But, given the extremely limited resources we have and the workload we're engaged in, our task is to move forward; template designs that may have worked in the past cannot be guaranteed to not cause problems in the future.

There are two approaches to customising a Kunena template:

(1) The first, and easiest, way is to add CSS overrides to the end of your Joomla CSS file. In this way, whenever a new version of the Kunena standard template is released, people can use that new version without worrying if the forum will break if they adopt it. It may be a fact that the Blue Eagle template is completely unrelated to this particular problem. I accept that as a possibility. But, while the possibility exists, we cannot rule it out.

(2) The second way that people can tailor Kunena to their site, is to design their own template. Likewise, when you upgrade Kunena from one version to the next, that template design will be unaffected. But we also know that new versions of Kunena do a lot more than merely change a few snippets of CSS. Kunena templates rely on XML, Javascript, PHP and the database. The PHP code used in the K 1.7.2 Blue Eagle template is different to the code you will find in the Blue Eagle template for K 3.0.2. The folder contents are different. There's a whole world of differences even though (to the average user) the layout of the content is basically the same. The underlying constructs used in the K 1.7.2 have changed. These changes were not brought about because it was a "good idea" to just change the version number; these changes were introduced (first of all in K 2.0) to make Kunena compatible with J! 2.5 and, subsequently (in K 3.0), with J! 3.0 and J! 3.1. The next version [K 3.0.3] includes further progamming changes needed for J! 3.2 compliance. The next version of Kunena - K 3.0.3 - will make obsolete all previous versions of Kunena.

But, if you change the original files - if, for example, you directly edit kunena.forum.css - then you paint yourself into a I-can't-upgrade-Kunena-because-I've-made-custom-changes corner. That's why we have the advice in the FAQs page under the head How do I change the colours of my template in Kunena?

This digression aside, it should take you about 30 seconds to find the JSON settings.

Go to your J! 3.1 dashboard, System Information » PHP Information and search for JSON.

You should see:

json support enabled
json version 1.2.1

Yes/no?

The version of the Blue Eagle template may be unrelated to the problem. I really don't know. If you want to use the K 1.7.2 Blue Eagle template go right ahead. It's your website. I'm not challenging your needs. This may be a red herring as far as the question of why the K 3.0.2 message preview does not work for you. I'm almost exhausted as far as being able to offer you other suggestions.

Can you please answer one simple question - that I have asked on at least two other occasions in this topic: can we reproduce the problem here at this website ( www.kunena.org )? A simple yes or no would be good. Thanks.

Maybe, in these cases, a simple re-install of Kunena using the method described in K 3.0 Upgrade Guide might cure the problem. It's worth a go, isn't it?
Last edit: 12 years 6 months ago by sozzled.

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