Solved K 3.0.2 message preview not working

It seems that an old problem has reared its ugly head again, the famed Preview not working. I'm running the very latest K3.02 and preview window remains blank.

Fortunately, posts are saved properly with no difficulties. I see that there's been a previous thread on this topic but it is closed hence my posting this here. PLEASE advise how to remedy this! My Kunena profile is below.

Database collation check: The collation of your table fields are correct

Joomla! SEF: Enabled | Joomla! SEF rewrite: Enabled | FTP layer: Disabled |

This message contains confidential information

htaccess: Exists | PHP environment: Max execution time: 660 seconds | Max execution memory: 512M | Max file upload: 360M

Kunena menu details:

Warning: Spoiler!

ID	Name	Menutype	Link	Path
739	Forum	kunenamenu	view=home&defaultmenu=740	forum
740	Index	kunenamenu	view=category&layout=list	forum/index
741	Recent Topics	kunenamenu	view=topics&mode=replies	forum/recent
742	New Topic	kunenamenu	view=topic&layout=create	forum/newtopic
743	No Replies	kunenamenu	view=topics&mode=noreplies	forum/noreplies
744	My Topics	kunenamenu	view=topics&layout=user&mode=default	forum/mylatest
745	Profile	kunenamenu	view=user	forum/profile
746	Help	kunenamenu	view=misc	forum/help
747	Search	kunenamenu	view=search	forum/search
721	Discussion Forum	mainmenu	view=home&defaultmenu=739	2012-10-08-15-32-55

Joomla default template details : BTC2012 | author: Illiana Technology | version: 1.0 | creationdate: Unknown

Kunena default template details : Blue Eagle (default) | author: Kunena Team | version: 1.7.2 | creationdate: 2012-01-31

Kunena version detailed: Kunena 3.0.2 | 2013-08-18 [ Nocturne ]
| Kunena detailed configuration:

Warning: Spoiler!

Kunena config settings:
board_offline	0
enablerss	1
threads_per_page	30
messages_per_page	10
messages_per_page_search	15
showhistory	1
historylimit	10
shownew	1
disemoticons	0
template	default
showannouncement	1
avataroncat	1
catimagepath	category_images/
showchildcaticon	1
rtewidth	450
rteheight	300
enableforumjump	1
reportmsg	1
username	0
askemail	0
showemail	0
showuserstats	1
showkarma	0
useredit	1
useredittime	0
useredittimegrace	50000
editmarkup	0
allowsubscriptions	1
subscriptionschecked	1
allowfavorites	1
maxsubject	50
maxsig	300
regonly	1
pubwrite	0
floodprotection	0
mailmod	0
mailadmin	0
captcha	0
mailfull	1
allowavatarupload	1
allowavatargallery	1
avatarquality	65
avatarsize	2048
imageheight	1200
imagewidth	1200
imagesize	1200
filetypes	zip,txt,doc,pdf,gif,png,jpg
filesize	4000
showranking	1
rankimages	1
userlist_rows	30
userlist_online	1
userlist_avatar	1
userlist_name	1
userlist_posts	1
userlist_karma	0
userlist_email	0
userlist_joindate	1
userlist_lastvisitdate	1
userlist_userhits	0
latestcategory	0
showstats	1
showwhoisonline	1
showgenstats	1
showpopuserstats	1
popusercount	5
showpopsubjectstats	1
popsubjectcount	5
usernamechange	0
showspoilertag	1
showvideotag	1
showebaytag	0
trimlongurls	1
trimlongurlsfront	40
trimlongurlsback	20
autoembedyoutube	1
autoembedebay	0
ebaylanguagecode	en-us
sessiontimeout	7200
highlightcode	0
rss_type	topic
rss_timelimit	month
rss_limit	100
rss_included_categories
rss_excluded_categories
rss_specification	rss2.0
rss_allow_html	1
rss_author_format	name
rss_author_in_title	1
rss_word_count	0
rss_old_titles	1
rss_cache	900
defaultpage	categories
default_sort	desc
sef	1
showimgforguest	1
showfileforguest	1
pollnboptions	4
pollallowvoteone	1
pollenabled	1
poppollscount	5
showpoppollstats	1
polltimebtvotes	00:15:00
pollnbvotesbyuser	100
pollresultsuserslist	1
maxpersotext	50
ordering_system	mesid
post_dateformat	datetime
post_dateformat_hover	ago
hide_ip	1
imagetypes	jpg,jpeg,gif,png
checkmimetypes	1
imagemimetypes	image/jpeg,image/jpg,image/gif,image/png
imagequality	50
thumbheight	32
thumbwidth	32
hideuserprofileinfo	put_empty
boxghostmessage	0
userdeletetmessage	1
latestcategory_in	1
topicicons	1
debug	0
catsautosubscribed	0
showbannedreason	0
version_check	1
showthankyou	1
showpopthankyoustats	0
popthankscount	5
mod_see_deleted	0
bbcode_img_secure	text
listcat_show_moderators	1
lightbox	1
show_list_time	720
show_session_type	0
show_session_starttime	0
userlist_allowed	0
userlist_count_users	1
enable_threaded_layouts	0
category_subscriptions	topic
topic_subscriptions	every
pubprofile	1
thankyou_max	10
email_recipient_count	0
email_recipient_privacy	bcc
captcha_post_limit	0
keywords	0
userkeywords	0
image_upload	registered
file_upload	registered
topic_layout	flat
time_to_create_page	1
show_imgfiles_manage_profile	1
hold_newusers_posts	0
hold_guest_posts	0
attachment_limit	8
pickup_category	0
article_display	intro
send_emails	1
fallback_english	1
cache	1
cache_time	60
iptracking	1
rss_feedburner_url
autolink	1
access_component	1
userlist_usertype	0
sefutf8	0
changename	0
enablepdf	1
jmambot	0
annmodid	62
userlist_username	0
rules_infb	0
help_infb	0
onlineusers	0

| Kunena integration settings:

Warning: Spoiler!

Kunena - AlphaUserPoints Disabled
Kunena - Community Builder Enabled: access=1 login=1 activity=1 avatar=1 profile=1 private=1
Kunena - Gravatar Disabled
Kunena - JomSocial Disabled
Kunena - Joomla Enabled: access=1 login=1
Kunena - Kunena Enabled: avatar=1 profile=1
Kunena - UddeIM Enabled: private=1

| Joomla! detailed language files installed:

Warning: Spoiler!

Joomla! languages installed:
en-GB	English (United Kingdom)

Third-party components: CommunityBuilder 1.9 | UddeIM 2.9

Third-party SEF components: None

Plugins: Search - Kunena Search 2.0.4

Modules: Kunena Login 2.0.4

Hi freedomcoach,

I can see that you have old versions of J! 2.5.xx, Kunena Search plugin and Kunena Login module at least...

...also there is old Kunena Template : Kunena default template details : Blue Eagle (default) | author: Kunena Team | version: 1.7.2 | creationdate: 2012-01-31

Can you please update these at first and try then again?

Howard, this is what I wrote in the other topic you started 3 days ago:

sozzled wrote: Maybe you are having problems because you are using the K 1.7.2 Blue Eagle template and you have not updated Kunena Search plugin and Kunena Login module to the latest version?

....

Also, your version of Joomla is out of date and you should upgrade it.

What I wrote, 3 days ago, applies the same here, too. Mortti's advice today is the same as my advice given 3 days ago, If you are unprepared (or unwilling) to update unsupported versions of software used on your website, there is not a lot that we can do to assist you.

The key question to this topic is whether the message preview facility ceases to work in the same ways as we were able to identify when you were using K 2.0.x. I vaguely remember those circumstances but the exact details of the case escape me at this very moment. Can we reproduce the problem here at K.org, for instance?

Hello friends, I need your help,
this error and very annoying to click on the preview, does not appear.
I came to uninstall Kunena instalalei and again, the error is not more left .. I do not know what else to do, I'm using Kunena 3.0.2 | 18.08.2013, and Joomla 2.5.14 ..

Please help me.

Grateful ...

Found the new Kunena search plugin but not clear where to download new template. I do not use the Kunena login module.

This template is already installed (after Kunena upgrade). Go in backend to "Kunena > Templates" and chose the template Blue Eagle 3.0 as default.

I selected the very latest 3.02 template in Kunena Admin but it did not make any difference in having the message preview work. It also threw off my forum color scheme. I need to get a fix for the preview problem. My profile is included below again.

Database collation check: The collation of your table fields are correct

Joomla! SEF: Enabled | Joomla! SEF rewrite: Enabled | FTP layer: Disabled |

This message contains confidential information

htaccess: Exists | PHP environment: Max execution time: 660 seconds | Max execution memory: 512M | Max file upload: 360M

Kunena menu details:

Warning: Spoiler!

ID	Name	Menutype	Link	Path
739	Forum	kunenamenu	view=home&defaultmenu=740	forum
740	Index	kunenamenu	view=category&layout=list	forum/index
741	Recent Topics	kunenamenu	view=topics&mode=replies	forum/recent
742	New Topic	kunenamenu	view=topic&layout=create	forum/newtopic
743	No Replies	kunenamenu	view=topics&mode=noreplies	forum/noreplies
744	My Topics	kunenamenu	view=topics&layout=user&mode=default	forum/mylatest
745	Profile	kunenamenu	view=user	forum/profile
746	Help	kunenamenu	view=misc	forum/help
747	Search	kunenamenu	view=search	forum/search
721	Discussion Forum	mainmenu	view=home&defaultmenu=739	2012-10-08-15-32-55

Joomla default template details : BTC2012 | author: Illiana Technology | version: 1.0 | creationdate: Unknown

Kunena default template details : Blue Eagle (default) | author: Kunena Team | version: 1.7.2 | creationdate: 2012-01-31

Kunena version detailed: Kunena 3.0.2 | 2013-08-18 [ Nocturne ]
| Kunena detailed configuration:

Warning: Spoiler!

Kunena config settings:
board_offline	0
enablerss	1
threads_per_page	30
messages_per_page	10
messages_per_page_search	15
showhistory	1
historylimit	10
shownew	1
disemoticons	0
template	default
showannouncement	1
avataroncat	1
catimagepath	category_images/
showchildcaticon	1
rtewidth	450
rteheight	300
enableforumjump	1
reportmsg	1
username	0
askemail	0
showemail	0
showuserstats	1
showkarma	0
useredit	1
useredittime	0
useredittimegrace	50000
editmarkup	0
allowsubscriptions	1
subscriptionschecked	1
allowfavorites	1
maxsubject	50
maxsig	300
regonly	1
pubwrite	0
floodprotection	0
mailmod	0
mailadmin	0
captcha	0
mailfull	1
allowavatarupload	1
allowavatargallery	1
avatarquality	65
avatarsize	2048
imageheight	1200
imagewidth	1200
imagesize	1200
filetypes	zip,txt,doc,pdf,gif,png,jpg
filesize	4000
showranking	1
rankimages	1
userlist_rows	30
userlist_online	1
userlist_avatar	1
userlist_name	1
userlist_posts	1
userlist_karma	0
userlist_email	0
userlist_joindate	1
userlist_lastvisitdate	1
userlist_userhits	0
latestcategory	0
showstats	1
showwhoisonline	1
showgenstats	1
showpopuserstats	1
popusercount	5
showpopsubjectstats	1
popsubjectcount	5
usernamechange	0
showspoilertag	1
showvideotag	1
showebaytag	0
trimlongurls	1
trimlongurlsfront	40
trimlongurlsback	20
autoembedyoutube	1
autoembedebay	0
ebaylanguagecode	en-us
sessiontimeout	7200
highlightcode	0
rss_type	topic
rss_timelimit	month
rss_limit	100
rss_included_categories
rss_excluded_categories
rss_specification	rss2.0
rss_allow_html	1
rss_author_format	name
rss_author_in_title	1
rss_word_count	0
rss_old_titles	1
rss_cache	900
defaultpage	categories
default_sort	desc
sef	1
showimgforguest	1
showfileforguest	1
pollnboptions	4
pollallowvoteone	1
pollenabled	1
poppollscount	5
showpoppollstats	1
polltimebtvotes	00:15:00
pollnbvotesbyuser	100
pollresultsuserslist	1
maxpersotext	50
ordering_system	mesid
post_dateformat	datetime
post_dateformat_hover	ago
hide_ip	1
imagetypes	jpg,jpeg,gif,png
checkmimetypes	1
imagemimetypes	image/jpeg,image/jpg,image/gif,image/png
imagequality	50
thumbheight	32
thumbwidth	32
hideuserprofileinfo	put_empty
boxghostmessage	0
userdeletetmessage	1
latestcategory_in	1
topicicons	1
debug	0
catsautosubscribed	0
showbannedreason	0
version_check	1
showthankyou	1
showpopthankyoustats	0
popthankscount	5
mod_see_deleted	0
bbcode_img_secure	text
listcat_show_moderators	1
lightbox	1
show_list_time	720
show_session_type	0
show_session_starttime	0
userlist_allowed	0
userlist_count_users	1
enable_threaded_layouts	0
category_subscriptions	topic
topic_subscriptions	every
pubprofile	1
thankyou_max	10
email_recipient_count	0
email_recipient_privacy	bcc
captcha_post_limit	0
keywords	0
userkeywords	0
image_upload	registered
file_upload	registered
topic_layout	flat
time_to_create_page	1
show_imgfiles_manage_profile	1
hold_newusers_posts	0
hold_guest_posts	0
attachment_limit	8
pickup_category	0
article_display	intro
send_emails	1
fallback_english	1
cache	1
cache_time	60
iptracking	1
rss_feedburner_url
autolink	1
access_component	1
userlist_usertype	0
sefutf8	0
changename	0
enablepdf	1
jmambot	0
annmodid	62
userlist_username	0
rules_infb	0
help_infb	0
onlineusers	0

| Kunena integration settings:

Warning: Spoiler!

Kunena - AlphaUserPoints Disabled
Kunena - Community Builder Enabled: access=1 login=1 activity=1 avatar=1 profile=1 private=1
Kunena - Gravatar Disabled
Kunena - JomSocial Disabled
Kunena - Joomla Enabled: access=1 login=1
Kunena - Kunena Enabled: avatar=1 profile=1
Kunena - UddeIM Enabled: private=1

| Joomla! detailed language files installed:

Warning: Spoiler!

Joomla! languages installed:
en-GB	English (United Kingdom)

Third-party components: CommunityBuilder 1.9 | UddeIM 2.9

Third-party SEF components: None

Plugins: Search - Kunena Search 3.0.1

Modules: Kunena Latest 3.0.1 | Kunena Stats 3.0.1 | Kunena Login 2.0.4

There are many areas in your configuration where you can make improvements. What I wrote earlier in this topic remains the same. You are using a Kunena add-on that is not up-to-date. You are using an unsupported Kunena template. Your Kunena menu is non-standard. We do not have thus problem here at K.org. No-one can see the problem at your website because no-one can access your forum without the proper credentials.

It is my guess that I could spend 3 or 4 hours trying to assist you, one-on-one, as we have done in the past and we may still not be able to determine the root cause. But before we do that, how about we try to establish a reasonable basis from which we can begin?

This means: update your software, fix up the forum integration settings, use a standard Kunena menu, use a supported Kunena template, answer my earlier question - can we reproduce the problem here at this website? Then, perhaps, we can work through what else may be needed to be done.

I have the same problem. I went in debug and I deleted all errors, but still preview is blank. I tried to change template using default kunena (the new one) and it is same. I tried to change main template too, but nothing.
Help please!

Roberto

robin76 wrote: I have the same problem. I went in debug and I deleted all errors, but still preview is blank. I tried to change template using default kunena (the new one) and it is same. I tried to change main template too, but nothing.
Help please!

Roberto

Post your un-edited Configuration Report when asking for support, but also please read the rest of this topic, because the answer is already given, if you take some time.