Merged Sometimes users get: "You do not have permissions to access this page"

It is not up to us to research these things when we do not know where we should start to look. You have given us the addresses of two websites and, in effect, said "there's a needle in this haystack, go find it." Without anything guiding me, I spent no more than one minute trying to find one example of "you do not have permissions to access this page" on one of your sites; I did not find one example. If this is such a major problem, I should expect to be able to find an example instantly.

So I will repeat:

(1) The configuration report of one website that has this problem, please.

(2) One working URL that results in "access denied". In other words, something we can click.

(3) The screenshot of the Permissions tab of the category that relates to (2) above.

Thank you.

If we search for "you do not have permissions to access this page" then, I'm sure, we may find 170,000 "examples". The reasons why people get into this predicament is because of the way they're organised access to their site (or to parts of their site). I'm sorry if that doesn't sound particularly helpful but I don't know what else to write when I'm feel like I'm working only from theory.

If you search this site for "you do not have permissions to access this page" then you will get over 135 results and for all of these examples, you may be struggling to discover any two cases that are identical. In other words, each case is totally dependent on the configuration of each site that experienced this problem.

I can give you an example of a page on this website that will give you the same result (as what we are discussing in this topic) but that example does not yield the same outcome for me me because of different security permissions that I have to you. This is something that we have to keep in mind in dealing with these "you do not have permissions to access this page" issues.

Hello there,

I am super administrator of a Forum which denies me access in the front end to a topic ( www.regularrocker.nl/index.php/forum/10-fan-stuff/12-old-ticket ).
What could be the cause of this?
I have upgraded to the most recent versions of Kunena Forum and Seuarch Plugin.

Looking forward to a reply.

For background and other relevant information that may assist you, please also read Sometime users getting: you do not have permissions to access this page

Hi Sozzled,

Thanks for your prompt reply. I'll put everything into one post then:

1) Configuration report

Database collation check: The collation of your table fields are correct

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Kunena menu details:

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ID	Name	Menutype	Link	Path
64	Forum	kunenamenu	view=home&defaultmenu=65	forum
68	no reactions	kunenamenu	view=topics&layout=default&mode=noreplies	no-reactions
60	Forum	mainmenu	option=com_kunena	shout/forum
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66	Recent topics	kunenamenu	view=topics&layout=default&mode=replies	forum/recent
67	Add a topic	kunenamenu	view=topic&catid=0&layout=create	forum/add-a-topic
69	My topics	kunenamenu	view=topics&layout=user&mode=default	forum/my-topics
70	My profile	kunenamenu	view=user	forum/profile
73	Search	kunenamenu	view=search	forum/search
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72	Help	kunenamenu	view=misc	forum/help

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Kunena default template details : Blue Eagle (default) | author: Kunena Team | version: 1.7.2 | creationdate: 2012-01-31

Kunena version detailed: Kunena 2.0.2 | 2012-09-02 [ Botschafter ]
| Kunena detailed configuration:

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Kunena config settings:
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en-GB	English (United Kingdom)
nl-NL	Nederlands - nl-NL

Third-party components: None

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Modules: Kunena Login 2.0.2

2) Here's the page that denies access:
www.regularrocker.nl/index.php/forum/10-fan-stuff/12-old-ticket

3) I am assuming you are referring to the Permissions tab in the back end:

which is less obvious if you are working on a translated version of Joomla! Tell me if I'm wrong!

In this particular case, the access denial is only applied to one single topic in the category, not the entire category.
I accessed de SQL database and checked the particular lines in the Kunena table but to no avail: I couldn't find anything peculiar.

By the way Kunena.org Forum seems to encounter the same issue here:
www.kunena.org/forum/K-2-0-Support/12383...ter-upgrade-to-2-0-1
www.kunena.org/forum/192-Kunena-20-issue...-the-arabic-language

Looking forward to your reply.

Hi Sozzled

I turned OFF Kunena Caching Settings this morning at 6.30am

Caching No

Just checked all logs tonight 7.30pm
Problem has now stoped, so it seems to be a cache error generated within Kunena.
I can live without Kunena cache on my sites.

users randomly are getting this error,then they are trying to loggin, posting or using "thank you" button. Sometime they getting this,sometime not.

Database collation check: The collation of your table fields are correct

Legacy mode: Enabled | Joomla! SEF: Enabled | Joomla! SEF rewrite: Enabled | FTP layer: Enabled |

This message contains confidential information

htaccess: Exists | PHP environment: Max execution time: 30 seconds | Max execution memory: 128M | Max file upload: 20M

Kunena menu details:

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168	Forumas	mainmenu	Itemid=159	kunenaforum
159	Forumas	kunenamenu	view=home&defaultmenu=161	forumas
169	Diskusijos	topmenu	Itemid=160	kunenaforum
160	Rodyklė	kunenamenu	view=category&layout=list	forumas/rodyklė
161	Naujos temos	kunenamenu	view=topics&mode=replies	forumas/naujausi
162	Nauja tema	kunenamenu	view=topic&layout=create	forumas/nauja-tema
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Kunena default template details : Blue Eagle (default) | author: Kunena Team | version: 1.7.2 | creationdate: 2012-01-31

Kunena version detailed: Kunena 2.0.2 | 2012-09-02 [ Botschafter ]
| Kunena detailed configuration:

Warning: Spoiler!

Kunena config settings:
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enablerss	1
threads_per_page	20
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Kunena - AlphaUserPoints Enabled: activity=0 avatar=1 profile=1 activity_points_limit=0
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