Sticky If you are having problems with Kunena, please read this first

Ok. I tried Using the Blue Eagle template. And it still does not work.
Here is a copy of my configuration report.
Maybe this will help you.

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Joomla default template details : rt_nebulae_j16 | author: RocketTheme, LLC | version: 1.6.0 | creationdate: April 28, 2011

Kunena default template details : Aphotic II | author: snilloconator | version: 1.6.3 | creationdate: 2010-12-30

Kunena version detailled: Installed version: 1.7.1 | Build: 5162 | Version name: UnderUret | Kunena detailled configuration:

Warning: Spoiler!

[th]Kunena config settings:[/th]

board_offline	0
board_ofset	0.00
enablerss	1
enablepdf	1
threads_per_page	20
messages_per_page	10
messages_per_page_search	15
showhistory	1
historylimit	6
shownew	1
jmambot	1
disemoticons	0
template	aphotic-II
showannouncement	1
avataroncat	1
catimagepath	category_images/
showchildcaticon	1
annmodid	62
rtewidth	450
rteheight	300
enableforumjump	1
reportmsg	1
username	1
askemail	0
showemail	1
showuserstats	1
showkarma	1
useredit	1
useredittime	0
useredittimegrace	600
editmarkup	1
allowsubscriptions	1
subscriptionschecked	0
allowfavorites	1
maxsubject	50
maxsig	300
regonly	1
changename	0
pubwrite	0
floodprotection	0
mailmod	0
mailadmin	0
captcha	0
mailfull	1
allowavatar	1
allowavatarupload	1
allowavatargallery	1
avatarquality	100
avatarsize	100000
allowimageupload	0
allowimageregupload	1
imageheight	800
imagewidth	800
imagesize	100000
allowfileupload	0
allowfileregupload	1
filetypes	txt,rtf,pdf,zip,tar.gz,tgz,tar.bz2
filesize	100000
showranking	1
rankimages	1
avatar_src	fb
fb_profile	fb
pm_component	no
userlist_rows	30
userlist_online	1
userlist_avatar	1
userlist_name	1
userlist_username	1
userlist_posts	1
userlist_karma	1
userlist_email	0
userlist_usertype	0
userlist_joindate	1
userlist_lastvisitdate	1
userlist_userhits	1
latestcategory
showstats	1
showwhoisonline	1
showgenstats	1
showpopuserstats	1
popusercount	5
showpopsubjectstats	1
popsubjectcount	5
usernamechange	0
rules_infb	1
rules_cid	1
help_infb	1
help_cid	1
showspoilertag	1
showvideotag	1
showebaytag	1
trimlongurls	1
trimlongurlsfront	40
trimlongurlsback	20
autoembedyoutube	1
autoembedebay	1
ebaylanguagecode	en-us
fbsessiontimeout	1800
highlightcode	0
rss_type	topic
rss_timelimit	month
rss_limit	100
rss_included_categories
rss_excluded_categories
rss_specification	rss2.0
rss_allow_html	1
rss_author_format	name
rss_author_in_title	1
rss_word_count	0
rss_old_titles	1
rss_cache	900
fbdefaultpage	recent
default_sort	asc
alphauserpointsnumchars	0
sef	1
sefcats	0
sefutf8	0
showimgforguest	1
showfileforguest	1
pollnboptions	4
pollallowvoteone	1
pollenabled	1
poppollscount	5
showpoppollstats	1
polltimebtvotes	00:15:00
pollnbvotesbyuser	100
pollresultsuserslist	1
maxpersotext	50
ordering_system	mesid
post_dateformat	ago
post_dateformat_hover	datetime
hide_ip	1
js_actstr_integration	0
imagetypes	jpg,jpeg,gif,png,GIF,JPEG,JPG,PNG
checkmimetypes	1
imagemimetypes	image/jpeg,image/jpg,image/gif,image/png
imagequality	50
thumbheight	32
thumbwidth	32
hideuserprofileinfo	put_empty
integration_access	auto
integration_login	joomla
integration_avatar	kunena
integration_profile	kunena
integration_private	uddeim
integration_activity	auto
boxghostmessage	0
userdeletetmessage	0
latestcategory_in	1
topicicons	1
onlineusers	1
debug	0
catsautosubscribed	0
showbannedreason	1
version_check	1
showthankyou	1
showpopthankyoustats	1
popthankscount	5
mod_see_deleted	0
bbcode_img_secure	text
listcat_show_moderators	1
lightbox	1
activity_limit	0
show_list_time	720
show_session_type	2
show_session_starttime	60
userlist_allowed	0
userlist_count_users	2
enable_threaded_layouts	0
category_subscriptions	post
topic_subscriptions	every
pubprofile	1
thankyou_max	100
email_recipient_count	0
email_recipient_privacy	bcc
email_visible_address
captcha_post_limit	0

Third-party components: UddeIm 2.5

Third-party SEF components: None

Plugins: System - Mootools Upgrade: Disabled | System - Mootools12: Disabled

Modules: None

Thank you for finally giving us a copy of your configuration report. As far as we know, the Aphotic II template does not work with K 1.7.1 and J! 1.7.3. Any problems that you have, arising from the use of the Aphotic II template need to be directed to the author of that template. This forum is only for problems that people have with the Blue Eagle template.

While it is uncommon for a Mootools Javascript library conflict to arise in J! 1.7.3, it's not impossible.

When you read msg #1 of If you are having problems with Kunena, please read this first. (as I asked you to do in msg #2 of this topic) you would have seen, in the links that are given at the end of that message, there is a tip for people who use Rockettheme templates: set Build Title Spans = No. I assume that you have already done that? Yes?

set Build Title Spans = No. I assume that you have already done that? Yes?

That is correct that is already done.
Do you think it could be a permissions thing?
Seeing Only myself can change their profile being I an an admin.
I did look at every setting possible and could not find anything?

Would it be easier for you to look at things if I set you a temporary admin account and PM you the details?

thanks again.

It is highly unlikely that this involves "permissions" (unless you've been fiddling with Joomla ACLs). For one thing, an administrator cannot edit another user's profile at all on the frontend (and that's where people are having their problems). I'm still quite sure that this is an issue involving Javascript but I'm happy to be proven wrong.

The easiest way for you to establish what is at the heart of the problem is for you to create a completely new test site, install J! 1.7.3, K 1.7.1 and nothing else. Do no add any fancy templates, or any other software. See if you can, with a non-privileged account, edit and save your Kunena profile. If you cannot do that then it calls into question whether there's something peculiar with your webhosting provider (or the way that you have configured Joomla, PHP, etc.).

Editing and saving a user profile is pretty basic stuff. The problem you have is more fundamental than giving us administrator access to your site. In cases like this, you need to find out (a) if the function works independently of whatever else you've installed before (b) figuring out what is causing this feature to not work.

Ok. So I created a subdomain with the latest joomla version, and kunena version.
I also uploaded the same theme on that site as well and the save button works on the test site.
So that would pretty much eliminate the theme causing the issue. Correct?

There is no need for us to visit your test site if you have established that a "vanilla-flavoured" Joomla/Kunena installation works. What this proves is that you have added something since you installed Kunena (or maybe you added something before you installed Kunena) on your live site that has broken Kunena.

What you now have to do is figure out what you've done. The issue you are having could be caused by a lot of things: Common causes of Mootools (Javascript library) issues and Kunena lists some of those things. Your task is to figure out whether it's the Rockettheme template (or something added by the Rockettheme template), a module, plugin or some other extension is responsible for getting in the way of Kunena functioning the way that it should.

Now that you have a test site, you should try re-tracing your steps: add the Rockettheme template and see if, on your test site, you can still update a Kunena user profile. If you can do that then you can eliminate the Rockettheme template. And so on, add the other things you've added on your live site to your test site until you find the cause of the problem.

Useful background reading on this subject: Which came first? The template or the forum?

*** Topic moved from Support category ***