Solved Preview not working [Reopend] Kunena page address problem?

Celt wrote: Should I open a new thread for the Admin preview issue as, it's not really the same issue as I had when I opened this thread?

I don't think you should necessarily create a new topic about the preview problem. It may be better to change the subject (in your original message) to reflect the current status. From the sounds of things, the preview problem (in your case) still exists.

I have looked into many cases over the years about why the message preview feature does not work. There are several possibilites and, in nearly all cases, these have involved conflicts between Kunena and Javascript used by other [third-party] extensions. One such extension that is known to cause problems is a thing called JCH Optimize ; that's just one product that I know that doesn't work with Kunena.

You need to remember that the message preview feature uses AJAX; AJAX, of course, uses Javascript (even though the script is executed on the server and not on the [browser] client). So, the most likely explanation as to why the message preview feature does not work in your case is Javascript-related in some way.

There may be other causes, too:

• One case, that had me totally mystified, involved a situation where certain words or characters would stop the preview feature from working! It was very hard to reproduce this scenario.
• In another case, the problem related to the use of Internet Explorer.
• In some other cases, there was a problem if the Kunena - Community Builder plugin was enabled.

If you search this forum for preview problems, you will probably find other interesting cases, too.

In any event, the most likely cause of your problem is a Joomla extension—a template, component, module or plugin—that loads its own Javascript library that conflicts with Kunena. The trick is to isolate that extension, disable or uninstall it, and see if it's the cause. This could require a lot of time on your part (with or without the assistance of someone else).

One possible topic that may help you (even though the discussion took place a long time ago) is: K 3.0.2 message preview not working . I hope some of this helps.

Hi sozzled,

Thanks for the detail information.

I tracked down the offending plugin it's NoNumber's Advanced Module Manager 5.3.14 April 2016 that's causing the preview to break for the admin users logged into kunena.

That's a major problem because the Advanced module manager is an integral part of the site. Turning that off will cause numerous issues, with the functionality of the site, and ease of management.

I guess the admin users should be able to cope without the preview in the meantime.

Hopefully Peter can figure out what the problem is?

Hi,

Peter (NoNumber) was kind enough to take a look at the Administrator preview problem I'm having on my site and this is what he had to say...

For some reason the ajax page Kunena tries to load doesn't work.
That would be something for the Kunena guys to figure out what is causing that. Or at least give the direct url of the page that Kunena tries to load in.

I don't think he can be more specific as I don't think you can see what's happening. I saw no errors in the firebug console when I was trying to figure it out either.

I'm not a coder but I'm willing to have a poke about if someone can point me in the right direction? I'm not sure why disabling the Advanced module manager gets it to work? I tend to make a lot of use of AMM so it's not something I would want to turn off. :ohmy:

Thanks in advance.

Hi,

This issue doesn't seem to be due to extensions conflicting it looks like there is an issue with the way Kunena is passing the page addresses?

Please see post above for details provided by Peter from NoNumber who had full access to the file system to investigate the problem.

Given the nature of the issue with Advanced Module Manager it's likely that the same issue is effecting NSTS - Non-SEF to SEF which was mentioned in this post www.kunena.org/forum/kunena-support-repo...?limitstart=0#174029 .

Any information would be most welcome and thanks in advance.

I see no issues on my localhost using the nonumber module plugin or Plugin - NSTS - Non-SEF to SEF - Joomla!.

Preview is working correct.

This is all the code from preview:
html : components / com_kunena / template / crypsis / layouts / topic / edit / default.php

Maybe your htaccess file is outdated try the attachment file.

Hi 810,

Thanks for your reply.

That's strange because I'm having issues with both the plugins mentioned on all the templates I have tried.

Is there away I can PM you the url and admin details so you can login and see it for yourself? Maybe I have done something stupid?

Cheers,