Merged "This webpage has a redirect loop"

on my other topic in this forum www.kunena.org/forum/168-k-16-support/69...-has-a-redirect-loop it does not load the page at all :D

Hi.

Database collation check: The collation of your table fields are correct

Legacy mode: Disabled | Joomla! SEF: Enabled | Joomla! SEF rewrite: Enabled | FTP layer: Disabled |

This message contains confidential information

htaccess: Exists | PHP environment: Max execution time: 30 seconds | Max execution memory: 64M | Max file upload: 64M

Joomla default template details : ja_sanidine | author: JoomlArt.com | version: 1.0.0 | creationdate: 19 Sep 08

Kunena version detailled: Installed version: 1.6.1 | Build: 3858 | Version name: Timu | Kunena detailled configuration:

Warning: Spoiler!

[th]Kunena config settings:[/th]

board_title	TERAHispano Foro
board_offline	0
board_ofset	0.00
offline_message	<h2>The Forum is currently offline for maintenance.</h2> <div>Check back soon!</div>
enablerss	1
enablepdf	1
threads_per_page	20
messages_per_page	6
messages_per_page_search	15
showhistory	1
historylimit	6
shownew	1
jmambot	0
disemoticons	0
template	Aphotic
showannouncement	0
avataroncat	1
catimagepath	category_images/
showchildcaticon	1
annmodid	459
rtewidth	450
rteheight	300
enableforumjump	1
reportmsg	1
username	1
askemail	0
showemail	0
showuserstats	1
showkarma	0
useredit	1
useredittime	0
useredittimegrace	600
editmarkup	1
allowsubscriptions	1
subscriptionschecked	0
allowfavorites	1
maxsubject	50
maxsig	300
regonly	0
changename	0
pubwrite	0
floodprotection	0
mailmod	0
mailadmin	0
captcha	0
mailfull	1
allowavatar	1
allowavatarupload	1
allowavatargallery	1
avatarquality	100
avatarsize	2048
allowimageupload	0
allowimageregupload	1
imageheight	800
imagewidth	800
imagesize	150
allowfileupload	0
allowfileregupload	1
filetypes	zip,txt,doc,gz,tgz
filesize	120
showranking	1
rankimages	1
avatar_src
fb_profile
pm_component
userlist_rows	30
userlist_online	1
userlist_avatar	1
userlist_name	1
userlist_username	1
userlist_posts	1
userlist_karma	0
userlist_email	0
userlist_usertype	0
userlist_joindate	1
userlist_lastvisitdate	1
userlist_userhits	1
latestcategory	0
showstats	1
showwhoisonline	1
showgenstats	1
showpopuserstats	1
popusercount	5
showpopsubjectstats	1
popsubjectcount	5
usernamechange	0
rules_infb	1
rules_cid	228
help_infb	1
help_cid	1
showspoilertag	1
showvideotag	1
showebaytag	1
trimlongurls	1
trimlongurlsfront	40
trimlongurlsback	20
autoembedyoutube	1
autoembedebay	1
ebaylanguagecode	en-us
fbsessiontimeout	18000
highlightcode	0
rss_type	topic
rss_timelimit	month
rss_limit	100
rss_included_categories
rss_excluded_categories
rss_specification	rss2.0
rss_allow_html	1
rss_author_format	name
rss_author_in_title	1
rss_word_count	0
rss_old_titles	1
rss_cache	900
fbdefaultpage	categories
default_sort	asc
alphauserpointsnumchars	0
sef	1
sefcats	0
sefutf8	0
showimgforguest	1
showfileforguest	1
pollnboptions	12
pollallowvoteone	1
pollenabled	1
poppollscount	5
showpoppollstats	1
polltimebtvotes	00:15:00
pollnbvotesbyuser	100
pollresultsuserslist	1
maxpersotext	50
ordering_system	mesid
post_dateformat	ago
post_dateformat_hover	datetime
hide_ip	1
js_actstr_integration	0
imagetypes	jpg,jpeg,gif,png
checkmimetypes	1
imagemimetypes	image/jpeg,image/jpg,image/gif,image/png
imagequality	50
thumbheight	32
thumbwidth	32
hideuserprofileinfo	put_empty
integration_access	joomla
integration_login	joomla
integration_avatar	kunena
integration_profile	kunena
integration_private	uddeim
integration_activity	none
boxghostmessage	0
userdeletetmessage	0
latestcategory_in	1
topicicons	1
onlineusers	0
debug	0
catsautosubscribed	0
showbannedreason	0
version_check	1
showthankyou	1
showpopthankyoustats	1
popthankscount	5
mod_see_deleted	0
bbcode_img_secure	text
listcat_show_moderators	1
lightbox	1
activity_limit	0

Third-party components: AlphaUserPoints: Disabled or not installed | CommunityBuilder: Installed (Version : 1.2.3) | Jomsocial: Disabled or not installed | UddeIm: Installed (Version : 2.0)

Plugins: System - Mootools12: Disabled | System - Mootools Upgrade: Disabled | JFirePHP: Disabled or not installed | Kunena Discuss: Disabled or not installed | Kunena Search: Disabled or not installed | My Kunena Forum Menu: Disabled or not installed | My Kunena Forum Posts: Disabled or not installed

Modules: Kunena Latest: Enabled (Version : 1.6.0-RC3) | Kunena Stats: Disabled or not installed | Kunena Login: Disabled or not installed

Ive been some testing to my site, to try to fix another problem
forum.joomla.org/viewtopic.php?f=428&t=566256

So ive been trying settings on the joomla menu and kunena menu. But im pretty sure those actions have nothing to do with the current issue because:
-Menus arent directly connected to the problem;
-When i logged off, everything was still fine.

The problem is have is that ALL links on the forums gives the following error:

The page isn't redirecting properly

Firefox has detected that the server is redirecting the request for this address in a way that will never complete.
* This problem can sometimes be caused by disabling or refusing to accept
cookies.

Needles to say i have tried with different browsing, clearing my cookies, even try accessing from my dedicated via remote desktop, and also from there tried different browsers and nothing..

So this is clearly not on my end.

I swear when i logged off yesterday it was fine. This happened by its own. I am so confused i even emailed my web hosting provider to ask them if theyre running into some kind of technical issues or what. Still waiting for their answer.

See by yourself:
phantasystarhispano.com/terah/foro

frontpage works, blazing fast and all, but nothing will load, not even user profiles!

Went to kunena acp (thank god that still works) and even revert config to default and that didnt do anything!

Any help please?

Thank you for your question and I'm sorry to hear that you're having problems. The JA_Sanidine menu problem is almost certainly a Javascript one. Let me try to explain why.

According to your configuration report, you have not enabled the System - Mootools Upgrade plugin. No real problem there. I would imagine that if you did enable the plugin then none of your JA_Sanidine menu items would highlight. Why? Because I suspect that JA_Sanidine menu was not designed to work with Mootools 1.2.4.

So why isn't the JA_Sanidine menu item not highlighted when you view your Kunena forum, if you've already disabled the System - Mootools Upgrade plugin? Well, when you load Kunena, Kunena actually loads the System - Mootools Upgrade plugin (or it tries to, anyway). So this might be why your having problems with the JA_Sanidine menu. If you ask the question of Joomlart that's probably what they will tell you.

Dr. Pariolo wrote:

The problem is have is that ALL links on the forums gives the following error:

The page isn't redirecting properly

Firefox has detected that the server is redirecting the request for this address in a way that will never complete. This problem can sometimes be caused by disabling or refusing to accept cookies.

There are a couple of possible causes but, again, your configuration report provides a clue. You have a .htaccess file but is it the Joomla one or is it your own one?

When I looked at your website I did not get any of those redirection errors. So I'm wondering if you have changed something?

What kind of Search Engine Optimization are you using and have your read about Search Engine Optimization (SEO) in the Wiki?

Humm ill look in what you told me about the moo tools thingy.

but, back on topic: are you SURE the forums are working for you? Wouldnt you happen to try the link in the joomla.com support forum? Because this one works. Its my fault, i didnt mention it.

www.terahispano.com is completely operational.

whats wrong is my backup/test mirror, which is:
www.phantasystarhispano.com/terah/foro

could you confirm me that this last one doesnt work? Frontpage works, but click on ANY link on it, and you should have the error i mentioned.

Thank you for correcting my misunderstanding. Yes, I agree, you are having redirection problems.

I would like to point you to a successful case-study that we've just concluded only a few moments ago: See Suddenly problems... (msg #10 and following). That case was similar to yours - the redirection problem. Is the solution in that case an option for you?

As I mentioned in my earlier message to you, is the .htaccess file the one supplied with Joomla or something else? Are you running a third-party SEO product? Have you looked into running Joomla Search Engine Optimization (SEO) for your website?

Sorry i forgot to reply you about the SEO settings, here they are:

friendly urls: yes
dont use IDs: no
UTF 8: no

and about htaccess, theres two of them
my joomla is installed in:

/public_html/terah

and i have the following htaccess files:

one at public_html, which is empty.

And one at the terah folder, and content is:

##
# @version $Id: htaccess.txt 13415 2009-11-03 15:53:25Z ian $
# @package Joomla
# @copyright Copyright (C) 2005 - 2008 Open Source Matters. All rights reserved.
# @license www.gnu.org/copyleft/gpl.html GNU/GPL
# Joomla! is Free Software
##

#####################################################
# READ THIS COMPLETELY IF YOU CHOOSE TO USE THIS FILE
#
# The line just below this section: 'Options +FollowSymLinks' may cause problems
# with some server configurations. It is required for use of mod_rewrite, but may already
# be set by your server administrator in a way that dissallows changing it in
# your .htaccess file. If using it causes your server to error out, comment it out (add # to
# beginning of line), reload your site in your browser and test your sef url's. If they work,
# it has been set by your server administrator and you do not need it set here.
#
#####################################################

## Can be commented out if causes errors, see notes above.
Options +FollowSymLinks
Redirect /joomla/foro/48-terahispano-noticias-de-la-comunidad/6594-tera-hispano--gamescom-tera-europe-presentation www.terahispano.com/foro/48-terahispano-...-europe-presentation
Redirect /testredireccion google.com
Redirect /joomla/foro/48-terahispano-noticias-de-la-comunidad/6539-i90-fotos-de-la-gamescom-2010-en-alta-definicion%20Fotos www.terahispano.com/foro/48-terahispano-...a-definicion%20Fotos
Redirect /joomla/foro www.terahispano.com/foro
Redirect /joomla/forum-kunena www.terahispano.com/foro
Redirect /joomla/component www.terahispano.com/component
#
# mod_rewrite in use

RewriteEngine On

########## Begin - Rewrite rules to block out some common exploits
## If you experience problems on your site block out the operations listed below
## This attempts to block the most common type of exploit `attempts` to Joomla!
#
## Deny access to extension xml files (uncomment out to activate)
#<Files ~ "\.xml$">
#Order allow,deny
#Deny from all
#Satisfy all
#</Files>
## End of deny access to extension xml files
RewriteCond %{QUERY_STRING} mosConfig_[a-zA-Z_]{1,21}(\%3D) [OR]
# Block out any script trying to base64_encode crap to send via URL
RewriteCond %{QUERY_STRING} base64_encode.*\(.*\) [OR]
# Block out any script that includes a <script> tag in URL
RewriteCond %{QUERY_STRING} (\<|%3C).*script.*(\>|%3E) [NC,OR]
# Block out any script trying to set a PHP GLOBALS variable via URL
RewriteCond %{QUERY_STRING} GLOBALS(\[|\%[0-9A-Z]{0,2}) [OR]
# Block out any script trying to modify a _REQUEST variable via URL
RewriteCond %{QUERY_STRING} _REQUEST(\[|\%[0-9A-Z]{0,2})
# Send all blocked request to homepage with 403 Forbidden error!
RewriteRule ^(.*)$ index.php [F,L]
#
########## End - Rewrite rules to block out some common exploits

# Uncomment following line if your webserver's URL
# is not directly related to physical file paths.
# Update Your Joomla! Directory (just / for root)

RewriteBase /terah/

########## Begin - Joomla! core SEF Section
#
RewriteCond %{REQUEST_FILENAME} !-f
RewriteCond %{REQUEST_FILENAME} !-d
RewriteCond %{REQUEST_URI} !^/index.php
RewriteCond %{REQUEST_URI} (/|\.php|\.html|\.htm|\.feed|\.pdf|\.raw|/[^.]*)$ [NC]
RewriteRule (.*) index.php
RewriteRule .* - [E=HTTP_AUTHORIZATION:%{HTTP:Authorization},L]
#
########## End - Joomla! core SEF Section

#RewriteCond %{HTTP_HOST} ^terahispano.com$ [OR]
#RewriteCond %{HTTP_HOST} ^www.terahispano.com$
#RewriteRule ^joomla\/foro\/48\-terahispano\-noticias\-de\-la\-comunidad\/6594\-tera\-hispano\-\-gamescom\-tera\-europe\-presentation\#6594$ "http\/\/www\.terahispano\.com\/foro\/48\-terahispano\-noticias\-de\-la\-comunidad\/6594\-tera\-hispano\-\-gamescom\-tera\-europe\-presentation\#6594" [R=301,L]

AddHandler cgi-script #6594

the part where it says:

#RewriteCond %{HTTP_HOST} ^terahispano.com$ [OR]
#RewriteCond %{HTTP_HOST} ^www.terahispano.com$
#RewriteRule ^joomla\/foro\/48\-terahispano\-noticias\-de\-la\-comunidad\/6594\-tera\-hispano\-\-gamescom\-tera\-europe\-presentation\#6594$ "http\/\/www\.terahispano\.com\/foro\/48\-terahispano\-noticias\-de\-la\-comunidad\/6594\-tera\-hispano\-\-gamescom\-tera\-europe\-presentation\#6594"

I actually commented that (added # at the beginning of each line). Theres no change , still have the redirection issue. Still trying to get help from my provider but apparently the guy doing this sift does not deserve the job because he just replied me:

Hello,

We have resolved the free disk space issue at this time. If disk space becomes an issue again we might contact you and ask if we can move your account to a new server. At this time you can consider this matter closed.

Thank you for your time and understanding.
Thanks,

Fred Newtz
Linux Security Team
HostGator.com LLC
support.hostgator.com

Yeah.. Disk space..