Sticky [Merged topic] The great, frequently-asked, "I cannot create a new thread in my forum" question

Hi,

New information becuase if we have an important component, we may ask a support question in a forum, but we just don't sit and wait for the answer. We keep on trying to find a solution. That is why I figured out that the forum works if it is linked by a menu item, but not if it is linked as in my example. Should I not provide findings like that when trying to solve an issue?

From the beginning, we created a module (mod_custom) in where you can add any HTML you want. In that, we had text with links to two places in the forum in such module:

"Latest entries" with url: /forum/latest
"Categories with" url: /forum/listcat

So, there was no menu item. And it worked.

But, as I said in the beginning, after I deleted non-published sub-categories and created one new, this stopped working. Links from the module went to registration page. If I entered the link to the forum start, /forum, I could get to the Forum start page (set to Categories) but clicking any internal link in Kunena such as "Latest discussions" och any topic, it went to the registration page.

One question is at what conditions do Kunena link to the registration page? Next is, which of those conditions could be relevant in this case? Such logical threads.

I hope this claryfies what I want to get working. I do not know what I need to know to get it to work. That is kind of the reason to ask questions.

I'm sorry. It seems to me that we're both chasing a moving target in different directions. :laugh: Yes, by all means, you should try to resolve the problems yourself. As a moderator, my role isn't to attempt to become the all-knowing technical expert who can fix your problem or anyone else's problem for them; my job is to be able to put you in touch with other resources, other sources of information or other people who might be able to help you.

I'm reconsidering the comment that I made in my previous post: I'm still having difficulties making the connection of the relevance of the point you made about Kunena being "totally dependent" on having a menu item. Yes, you can create links (in any page) whether you use a custom module or whether you embed them into a Joomla article and, as long at the URL references are resolved, they will take your users to the recent discussions or the categories views of Kunena.

I am assuming that, from what you wrote, that you can still use references like /forum/latest and forum/listcat and that these work, even though you don't have a menu item for Kunena. Is that right?

Zentra wrote:

After I deleted non-published sub-categories and created one new, this stopped working

OK, let's stop right here and examine the crucial word "this". What is "this"? Let's look at the next sentence:

Zentra wrote:

Links from the module went to registration page.

Now, because you have mentioned this mod_custom module I am assuming that the links, taking you to the registration page, are emanating from the mod_custom module and not from Kunena. But what puzzles me is where did those links point to? If they pointed to an unpublished sub-category, I have no idea where your users would have been taken to. Perhaps it was mere good luck, rather than good management, that allowed the mechanism to succeed? Questions, questions, questions! :S

Now, the next sentence has me completely confused:

If I entered the link to the forum start, /forum, I could get to the Forum start page (set to Categories) but clicking any internal link in Kunena such as "Latest discussions" [or] any topic, it went to the registration page.

Yes, that's a real puzzlement. If you read the basic installation notes in the Wiki , point 4 of the "overall procedure" states:

Create a menu link in you main menu (important)

Aside from the spelling mistake ("you" should be "your") this is important because it makes things easier for you. As for Kunena being totally dependent on having this menu item, that's a completely separate discussion, because there actually are ways that you can avoid the necessity, but I don't see any need to go down that path.

So, this leaves you us with a few questions to answer:

• What is it that you want to work?
• Do you have a menu item, anywhere, that has the alias name "forum" and, if not, what's stopping you from having one?
• What was the specific address of the link that you were using in the past that took your users to your forum but, after deleting an unpublished sub-category (or two) and creating a new one, now takes you to the registration page?

I'm sorry, I can't answer the question "what conditions do Kunena link to the registration page?" and I'm not sure if attempting to answer that question really helps you. Let's look at what you want to do first, OK?

I'm sorry, but I'm really trying to help you and I have the feeling that I'm not asking the right questions. Perhaps, if you provided us with a link to your website, together with a picture of what you're using to access Kunena, we could see the problem? What do you think? :dry:

I don't know if this information is relevant, but someone else asked What is the link to the Forum on my site? and answered their own question. Their discovery might be helpful in your case.

If you use site.com/forum as your links, you WILL need to have menu item with the same alias, otherwise Joomla does not know how to resolve that URL (= it does not exist). This is true for every component over there -- site.com/grasshoppers does not work either, well, unless you have menu item pointing to it.

To solve the issue, you either need to have hidden menu, which contains mapping between urls and components OR you can use /component/kunena as the url. There are no other ways to do it.

Hi,

Yes, thanks, that was also my finding. I just wanted to get it confirmed or denied so that I could be sure on how to handle it.

/Z

OK, Zentra, let's get this problem of yours solved: create the menu item for Kunena. Then, after you've created the menu item, see if links from your mod_custom module take you to your Kunena forum instead of taking you to your site registration page. As I tried to imply in K 1.5.x Support: Please read this first , we take issues of support very seriously - they're our highest priority concern - because we want to make sure that any genuine defect that's found in Kunena is not passed on to the general user community.

Many "problems", in fact, can be avoided if people familiarise themselves with some important Kunena concepts (and a few Joomla ones, too :laugh:).

I understand that a lot of material in the documentation Wiki is conceptual (or, as you chose to describe it, "high level") but it's vital to grasp the concepts as best you can in order to prepare yourself for the inevitable problems that come along. If you have a better suggestion for how the documentation Wiki articles should be written to assist others - in particular, new users - we would be most grateful for your ideas and contributions.

Thank you.