Question Unable to change avatar in profile

OK. Some more digging...

I managed to monitor the call for a successful transfer (With Joomla SEO turned off). This is what I saw...



I then did the same with SEO turned on...



The actual error response here is a 400 which is Bad Request. This seems to point towards some kind of issue with the URL query data.

I went and double checked my server configuration and that is fine.The re-write directive is as per the Joomla recommendations. I've been using the same rule for a decade or more with no issues.



It is a very curious problem.

/DM

I'm not sure if it helps but it's worth a try. In your Kunena menu you have linked the menu item Kunena-home with himself (see image). Maybe therefore you have an url problem. Please repair this menu item. Choose as target the Index. docs.kunena.org/en/faq/kunena-menu

Thanks rich, unfortunately that does not make any difference.
Completely deleting all menus and then reinstating the Kunena menu from Kunena tools does exactly the same.
Here's an updated configuration report...

Database collation check: ✔ The collation of your table fields are correct

Joomla! SEF: Enabled | Joomla! SEF rewrite: Enabled | FTP layer: Disabled |

This message contains confidential information

htaccess: Missing | PHP environment: Max execution time: 30 seconds | Max execution memory: 128M | Max file upload: 16M

Kunena menu details:

Warning: Spoiler!

ID	Name	Menutype	Link	Path	In trash
160	Forum	mainmenu	Itemid=150	kunena-2020-07-30	No
150	Forum	kunenamenu	view=home&defaultmenu=152	forum	No
151	Index	kunenamenu	view=category&layout=list	forum/index	No
152	Recent Topics	kunenamenu	view=topics&mode=replies	forum/recent	No
153	Unread	kunenamenu	view=topics&layout=unread	forum/unread	No
154	New Topic	kunenamenu	view=topic&layout=create	forum/newtopic	No
155	No Replies	kunenamenu	view=topics&mode=noreplies	forum/noreplies	No
156	My Topics	kunenamenu	view=topics&layout=user&mode=default	forum/mylatest	No
157	Profile	kunenamenu	view=user	forum/profile	No
158	Help	kunenamenu	view=misc	forum/help	No
159	Search	kunenamenu	view=search	forum/search	No

Joomla default template details : protostar | author: Kyle Ledbetter | version: 1.0 | creationdate: 4/30/2012

Kunena default template details : Crypsis | author: Kunena Team | version: 5.1.18 | creationdate: 2020-06-30

Kunena template params:

Warning: Spoiler!

DefaultCategoryicon
profileIconset	default
DefaultIconset	default
editorIconset	default
bootstrap	0
icomoon	1
tooltips	1
borderless	1
SubjectLengthMessage	80
fullactions	1
quick	0
displayMenu	1
displayDropdownMenu	1
displayDropdownContent	1
displayModule	1
displayBreadcrumb	1
displayAnnouncement	1
displayFooter	1
avatarPosition	left
avatarType	img-circle
labels	0
whoisonlineName	default
formRecover	0
topicicontype	B2
fontawesome	0
socialshare	0
socialsharetag
socialtheme	classic
optional_username	0
writeaccess	0
localstorage	0
IconColor	inherit
IconColorNew	#48a348
editor	0
video	1
maps	1
emoticons	1
twitter	1
ebay	1
link	1
picture	1
hide	1
spoiler	1
table	1
code	1
quote	1
divider	1
instagram	1
soundcloud	1
confidential	1
hr	1
listitem	1
supscript	1
subscript	1
numericlist	1
bulletedlist	1
alignright	1
alignleft	1
center	1
underline	1
italic	1
bold	1
strikethrough	1
colors	1
size	1
wysibb
avatarSizeX	40
avatarSizeY	90
avatarSizeXThumb	36
avatarSizeYThumb	36
avatarSizeXWelcome	72
avatarSizeYWelcome	72
avatarSizeXList	36
avatarSizeYList	36
avatarSizeXPost	144
avatarSizeYPost	144
avatarSizeXProfile	200
avatarSizeYProfile	200
templatebyText
templatebyName
templatebyLink

Kunena version detailed: Kunena 5.1.18 | 2020-06-30 [ Rhea ]
| Kunena detailed configuration:

Warning: Spoiler!

Kunena config settings:
board_offline	0
enablerss	0
threads_per_page	20
messages_per_page	6
messages_per_page_search	15
showhistory	1
historylimit	6
shownew	1
disemoticons	0
template	crypsis
showannouncement	1
avataroncat	0
catimagepath	category_images
showchildcaticon	1
rtewidth	450
rteheight	300
enableforumjump	0
reportmsg	1
username	1
askemail	0
showemail	0
showuserstats	0
showkarma	0
useredit	1
useredittime	0
useredittimegrace	600
editmarkup	1
allowsubscriptions	1
subscriptionschecked	1
allowfavorites	1
maxsubject	50
maxsig	300
regonly	0
pubwrite	0
floodprotection	0
mailmod	0
mailadmin	0
captcha	0
mailfull	1
allowavatarupload	1
allowavatargallery	0
avatarquality	75
avatarsize	2048
imageheight	800
imagewidth	800
imagesize	150
filetypes	txt,rtf,pdf,zip,tar.gz,tgz,tar.bz2
filesize	1024
showranking	1
rankimages	1
userlist_rows	30
userlist_online	1
userlist_avatar	1
userlist_posts	1
userlist_karma	1
userlist_email	0
userlist_joindate	1
userlist_lastvisitdate	1
userlist_userhits	1
latestcategory
showstats	1
showwhoisonline	1
showgenstats	1
showpopuserstats	1
popusercount	5
showpopsubjectstats	1
popsubjectcount	5
showspoilertag	1
showvideotag	1
showebaytag	1
trimlongurls	1
trimlongurlsfront	40
trimlongurlsback	20
autoembedyoutube	1
autoembedebay	1
ebaylanguagecode	en-us
sessiontimeout	1800
highlightcode	0
rss_type	topic
rss_timelimit	month
rss_limit	100
rss_included_categories
rss_excluded_categories
rss_specification	rss2.0
rss_allow_html	1
rss_author_format	name
rss_author_in_title	1
rss_word_count	0
rss_old_titles	1
rss_cache	900
defaultpage	recent
default_sort	asc
sef	1
showimgforguest	1
showfileforguest	1
pollnboptions	4
pollallowvoteone	1
pollenabled	1
poppollscount	5
showpoppollstats	1
polltimebtvotes	00:15:00
pollnbvotesbyuser	100
pollresultsuserslist	1
allow_user_edit_poll	0
maxpersotext	50
ordering_system	mesid
post_dateformat	ago
post_dateformat_hover	datetime
hide_ip	1
imagetypes	jpg,jpeg,gif,png
checkmimetypes	1
imagemimetypes	image/jpeg,image/jpg,image/gif,image/png
imagequality	50
thumbheight	32
thumbwidth	32
hideuserprofileinfo	put_empty
boxghostmessage	0
userdeletetmessage	0
latestcategory_in	1
topicicons	0
debug	0
catsautosubscribed	0
showbannedreason	0
showthankyou	0
showpopthankyoustats	1
popthankscount	5
mod_see_deleted	0
bbcode_img_secure	text
listcat_show_moderators	1
lightbox	1
show_list_time	720
show_session_type	2
show_session_starttime	1800
userlist_allowed	1
userlist_count_users	1
enable_threaded_layouts	0
category_subscriptions	post
topic_subscriptions	every
pubprofile	1
thankyou_max	10
email_recipient_count	0
email_recipient_privacy	bcc
captcha_post_limit	0
image_upload	registered
file_upload	registered
topic_layout	flat
time_to_create_page	0
show_imgfiles_manage_profile	1
hold_newusers_posts	0
hold_guest_posts	0
attachment_limit	8
pickup_category	0
article_display	intro
send_emails	1
fallback_english	1
cache	0
cache_time	60
iptracking	1
rss_feedburner_url
autolink	1
access_component	1
statslink_allowed	1
superadmin_userlist	0
legacy_urls	1
attachment_protection	0
categoryicons	1
avatarresizemethod	1
avatarcrop	0
user_report	1
searchtime	365
teaser	0
ebay_language	0
allow_change_subject	0
max_links	6
read_only	0
ratingenabled	0
url_subject_topic	0
log_moderation	0
attach_start	0
attach_end	14
attachment_utf8	1
autoembedsoundcloud	1
emailheader	/images/DIYFB_banner.jpg
user_status	1
signature	1
personal	1
social	1
plain_email	0
moderator_permdelete	0
avatartypes	gif,jpeg,jpg,png
smartlinking	0
defaultavatar	nophoto.png
defaultavatarsmall	s_nophoto.png
quickreply	1
avataredit	0
activemenuitem
mainmenu_id
home_id
index_id
moderators_id
topiclist_id
misc_id
profile_id
search_id
avatar_type	1
sef_redirect	1
allow_edit_poll	1
use_system_emails	0
autoembedinstagram	1
disable_re	0

| Kunena integration settings:

Warning: Spoiler!

Kunena - Finder Disabled
Kunena - AltaUserPoints Disabled
Kunena - Community Builder Disabled
Kunena - Easyblog Disabled
Kunena - Easyprofile Disabled
Kunena - Easysocial Disabled
Kunena - Gravatar Disabled
Kunena - JomSocial Disabled
Kunena - Joomla Enabled: access=1 login=1
Kunena - Kunena Enabled: avatar=1 profile=1
Kunena - UddeIM Disabled

| Joomla! detailed language files installed:

Warning: Spoiler!

Joomla! languages installed:
en-GB	English (United Kingdom)

Third-party components: None

Third-party SEF components: None

Plugins: None

Modules: None

a little more info...

The text beneath the image that would normally show the file name in blue after a successful upload, shows nothing. However, whilst no text is displayed, the span tags that act as the texts placeholder are. What I've noticed is that these have the class "text-danger" indicating that the upload is failing, it is recognising that it is failing, however it looks as if there is possibly no response coded for a 400 error.

If I was able to find out what is happening with the Ajax calls between the page and server it might give more of an idea, however Javascript / Ajax is not my strong point. I'm at the limit of my knowledge there.

To recap...

- Avatar upload works fine when Joomla SEO is disabled (This would indicate it is likely not a permissions / ownership / filesize / memsize etc issue)
- Avatar upload fails with 400 error message "bad request" (This would indicate that URL is correct but query data is not)
- Error message is displayed on page but is is empty

[strike]To me it seems like an issue with the javascript that uploads the image (jquery.fileupload-min.js ?) but cannot understand why this issue is not more prevalent, which then leads me to think that it could be server related[/strike]

Tested in Safari. Upload works.
Tested in Chrome. Upload does not work

Appears to be an issue with Chrome.

Smells like the good ole days of IE5

Have no idea why Chrome is not working. Something for the devs to take a look into I guess.

This post may be related...

stackoverflow.com/questions/16017081/get...-in-jquery-ajax-post

Not sure if anyone else is able to reproduce? on Apache? on Nginx?

/DM

Not sure if anyone else is able to reproduce? on Apache? on Nginx?

I'm sorry, but can't reproduce on Apache. I remember only on these users with this problem. www.kunena.org/forum/k5-1-support/154646...-profile-since-k-5-1
You have tested this fix without success. Unfortunately I had forgotten to say that the change only is visible, if you use the Kunena debug mode.
There are two files: The upload.avatar.js and upload.avatar-min.js. In normal operation of the webpage the upload.avatar-min.js is accessed, therefore you need the change in both files.

Tested in Safari. Upload works.
Tested in Chrome. Upload does not work

Can you test it with other browsers too (such as Firefox)?

Thanks rich,

I went back and took another look at the solution offered in the linked post.

After some experimenting I found that using a relative path actually worked...


I know it's not the most elegant of solutions, but using an absolute path did not work.

Very bizarre.

[strike]I wonder if this mod translates well across browsers / server types?[/strike]

Just tested and the change fails for Safari. So I guess that some kind of browser detection is needed.

(What was it I was saying about IE5? :whistle: )

OK. Specifying the full URL appears to work on both Chrome and Safari...


That's obviously not going to port very well for other people with the same issue. So I replaced the domain with the relevant javascript...


This is working for me on both Chrome and Safari

Thanks for the help rich. Very much appreciated.

/DM

Okay. Just installed Firefox to test. It's working there too.

I'll assume that Opera works too. (does anyone still use Opera? )

Would be good to get this change verified on Apache and rolled into the main repo so it doesn't get killed on each update.

Thanks once again for your help rich.

/DM

Hello,

Try by apllying this changes to see if it fix the issue : github.com/xillibit/Kunena-forum/commit/...cdcc3499a73219bf03c6

Hi Xilibit.

Yes I can confirm that this change is working on both Chrome and Safari.

Regards

/DM

The fix is merged now in developpement version of Kunena 5.1.19, it will available too in nigthly build generated tonight : www.kunena.org/download