Solved Page does not reload after sending a post

I posted a problem into the K 3.0 Board. Now I updated to K 4.05 and the problem stays the same. I cannot move the topic myself into this forum, so I open a new thread here and close it there. You'll see the history of the problem in the former posts.

Mainly when I want to send a post the page does not reload to the sent post. It just stays at the form and looks like the "Send" Button didn't worked at all. After a time I get a timeout-error. But in fact the post was sent. But because nothing moves people tend to click two or more times "Send" and think it didn't work.

Meanwhile I figured out that this only happens in the forum-categories I installed before the error appeared. As soon as I open a new forum-category it works. But in the database the old and the new forums in the j25_kunena_categories tables have exactly the same settings.

It also works (then for all of the old and new forums) when I disable the access-control in the Kunena-Joomla Integration Plugin and enable the CB Acess Control. But I don't want to use the CB Access Control.

Before the error appeared I didn't change anything and it worked in this configuration nearly a year without problems.

Has anybody an idea what this error could be?

Here my configuration report:

Database collation check: The collation of your table fields are correct

Joomla! SEF: Enabled | Joomla! SEF rewrite: Enabled | FTP layer: Disabled |

This message contains confidential information

htaccess: Exists | PHP environment: Max execution time: 50000 seconds | Max execution memory: 120M | Max file upload: 40M

Kunena menu details:

Warning: Spoiler!

ID	Name	Menutype	Link	Path	In trash
186	Forum	kunenamenu	view=home&defaultmenu=188	forum	No
187	Kategorien	kunenamenu	view=category&layout=list	forum/index	No
188	Aktuell	kunenamenu	view=topics&layout=default&mode=replies	forum/aktuell	No
189	Neues Thema	kunenamenu	view=topic&layout=create	forum/neuesthema	No
190	Ohne Antwort	kunenamenu	view=topics&layout=default&mode=noreplies	forum/ohneantwort	No
191	Meine Themen	kunenamenu	view=topics&layout=user&mode=default	forum/meinethemen	No
192	Profil	kunenamenu	view=user	forum/profil	No
193	Regeln	kunenamenu	view=misc	forum/regeln	No
194	Hilfe	kunenamenu	view=misc	forum/hilfe	No
195	Suche	kunenamenu	view=search	forum/suche	No
132	Forum	Intranet-Navigation	option=com_kunena	forum-132	No
488	Testforum	Intranet-Navigation	view=topic&layout=create&catid=	testforum	No

Joomla default template details : SustainCo-Intranet | author: Design72 | version: 2.5.0 | creationdate: Unknown

Kunena default template details : Blue Eagle | author: Kunena Team | version: 4.0.5 | creationdate: 2015-08-17

Kunena version detailed: Kunena 4.0.5 | 2015-08-17 [ Turnau ]
| Kunena detailed configuration:

Warning: Spoiler!

Kunena config settings:
board_offline	0
enablerss	1
threads_per_page	20
messages_per_page	50
messages_per_page_search	30
showhistory	1
historylimit	10
shownew	1
disemoticons	0
template	blue_eagle
showannouncement	1
avataroncat	0
catimagepath	category_images/
showchildcaticon	1
rtewidth	450
rteheight	300
enableforumjump	1
reportmsg	1
username	0
askemail	1
showemail	0
showuserstats	1
showkarma	0
useredit	1
useredittime	0
useredittimegrace	600
editmarkup	1
allowsubscriptions	1
subscriptionschecked	1
allowfavorites	1
maxsubject	50
maxsig	300
regonly	1
pubwrite	0
floodprotection	0
mailmod	0
mailadmin	0
captcha	0
mailfull	1
allowavatarupload	1
allowavatargallery	1
avatarquality	65
avatarsize	300
imageheight	1200
imagewidth	1600
imagesize	3000
filetypes	zip,txt,doc,gz,tgz,xls,docx,xpsx,ppt,pptx,pdf,xlsx
filesize	3000
showranking	1
rankimages	1
userlist_rows	30
userlist_online	1
userlist_avatar	1
userlist_posts	1
userlist_karma	0
userlist_email	0
userlist_joindate	0
userlist_lastvisitdate	1
userlist_userhits	0
latestcategory	0
showstats	1
showwhoisonline	0
showgenstats	1
showpopuserstats	0
popusercount	5
showpopsubjectstats	1
popsubjectcount	10
showspoilertag	0
showvideotag	1
showebaytag	0
trimlongurls	1
trimlongurlsfront	40
trimlongurlsback	20
autoembedyoutube	1
autoembedebay	0
ebaylanguagecode	en-us
sessiontimeout	1800
highlightcode	0
rss_type	topic
rss_timelimit	month
rss_limit	100
rss_included_categories
rss_excluded_categories
rss_specification	rss2.0
rss_allow_html	1
rss_author_format	name
rss_author_in_title	1
rss_word_count	0
rss_old_titles	1
rss_cache	900
defaultpage	recent
default_sort	asc
sef	1
showimgforguest	1
showfileforguest	0
pollnboptions	7
pollallowvoteone	1
pollenabled	1
poppollscount	10
showpoppollstats	1
polltimebtvotes	10:15:00
pollnbvotesbyuser	100
pollresultsuserslist	1
maxpersotext	50
ordering_system	mesid
post_dateformat	datetime
post_dateformat_hover	ago
hide_ip	1
imagetypes	jpg,jpeg,gif,png
checkmimetypes	1
imagemimetypes	image/jpeg,image/jpg,image/gif,image/png
imagequality	100
thumbheight	80
thumbwidth	80
hideuserprofileinfo	put_empty
boxghostmessage	0
userdeletetmessage	0
latestcategory_in	1
topicicons	1
debug	0
catsautosubscribed	0
showbannedreason	0
showthankyou	1
showpopthankyoustats	1
popthankscount	10
mod_see_deleted	0
bbcode_img_secure	text
listcat_show_moderators	1
lightbox	1
show_list_time	8760
show_session_type	1
show_session_starttime	0
userlist_allowed	1
userlist_count_users	3
enable_threaded_layouts	0
category_subscriptions	post
topic_subscriptions	every
pubprofile	0
thankyou_max	10
email_recipient_count	0
email_recipient_privacy	bcc
captcha_post_limit	0
keywords	0
userkeywords	0
image_upload	registered
file_upload	registered
topic_layout	flat
time_to_create_page	1
show_imgfiles_manage_profile	1
hold_newusers_posts	0
hold_guest_posts	0
attachment_limit	8
pickup_category	0
article_display	intro
send_emails	1
fallback_english	1
cache	1
cache_time	60
iptracking	1
rss_feedburner_url
autolink	1
access_component	1
statslink_allowed	1
superadmin_userlist	0
legacy_urls	1
attachment_protection	0
categoryicons	1
avatarresizemethod	1
avatarcrop	0
user_report	1
searchtime	365
teaser	0
ebay_language	0
twitter_consumer_key
twitter_consumer_secret
max_links	6
userlist_name	1
usernamechange	0
version_check	1
userlist_usertype	0
sefutf8	0
enablepdf	1
jmambot	0
annmodid	62
changename	0
userlist_username	0
rules_infb	1
help_infb	1
onlineusers	1

| Kunena integration settings:

Warning: Spoiler!

Kunena - AlphaUserPoints Disabled
Kunena - Community Builder Enabled: access=0 login=0 activity=0 avatar=1 profile=0 private=0
Kunena - Gravatar Disabled
Kunena - JomSocial Disabled
Kunena - Joomla Enabled: access=1 login=1
Kunena - Kunena Enabled: avatar=0 profile=1
Kunena - UddeIM Enabled: private=1

| Joomla! detailed language files installed:

Warning: Spoiler!

Joomla! languages installed:
de-DE	German (DE-CH-AT)
en-GB	English (United Kingdom)

Third-party components: CommunityBuilder 1.9.1 | UddeIM 3.7

Third-party SEF components: None

Plugins: None

Modules: Kunena Latest 3.1.1

Hope, somebody can help here.

Does nobody have an idea about this? Thanks for any idea!

Best regards
Chris

some ideas:

1) Update joomla to lasted 3.4, update kunena to K4.0.6, Update CB to lasted 2.0.x
2) try other Joomla template.
3) Conflict with plugin.

One of the ideas should work.

1) Updates to existing versions didn't work, the time to change to Joomla 3.4 I do not have at the moment, but I think also this wouldn't solve the error, because the error seems to be at another place (see below)
2) It works for new forums with the existing template
3) It cannot be a plugin-problem because it works for new forums

I now tried and tried and I found out a very strange thing: If I change the Category-ID (catid) of an old forum to a new ID in the database it works. Than I change back to the old ID and the problem occurs again. When I change back to the new ID it works again.

So to switch to a new ID for all forums would be no problem, but then I have to move all of the posts first to another forum and than back to this forum, which gives a lot of work.

Has anybody an idea, why the problem occurs with an ID below 31 (the old forums) and why it works than as soon as the ID is higher? I don't change anything else and it doesn't matter if there are posts in the forum or not. Really a bit strange...

Thanks for any idea!

Hello,

You are talking about forums, but Kunena create a section with some catégories in it, it's not very clear where is located the issue, maybe make a screenshot in Kunena categories manager to see the tree view of categories

Is-it possible to have a test account on your site to try ? You can give your credentials information into

Hallo Xillibit

I first would have to ask back if I could open a test-account, there's some sensible data in it. But in the attachement you will find the screenshot. I changed the "Test-Forum" in the Database from ID 12 to ID 52 and now it works. That was the only change I made. With ID 12 it doesn't work. That was the only thing I changed.

Best regards
Chris

The installation of Kunena 3.0.x was a clean install or an upgrade from a previous version ? If yes, from which version ?

Did-you have tried to do a recount of categories (into tools from Kunena configuration panel) ?

Thanks for asking back.

The upgrade to 2.5.28 was not a clean install, it was done as an upgrade from version 1.6 (don't know the exact version anymore).

I tested your idea with the recount of categeries, but that doesn't changed anything.

What I really wonder is that exactly the same forum with exactly the same articles works with catid 52 (example) and not with catid 12. I did have a deeper look into the categories in the database and there is no other difference beetween the forums, not even a little one, so I'm curious and don't think its an upgrade problem.

I didn't had a deeper look in the code, but somewhere the php-script seems to get stopped, if a forum is below the number 31 (old forums). I didn't found any other information in the database which explains this behaviour.

Does nobody have an idea about that topic?

Afer another ten hours of work I found out that it has to do with the subscriptions. When I change the subscriptions of all in a certain forum to 0 (in the table j25_kunena_users_categories) it works. As soon as I enable the 22 subscribed users it doesn't work anymore. When I switch all off and only set my own to 1 it works again.

So I thougth there will be a problem of an no more existing user which is still subscribed in this table and blocks while sending the subscribed mails. So I cleared all not existing users from this table, but that doesn't work. All now subscribed users exists in the joomla user table and the kunena user table.

What now could be the problem? What stops the script, which is sending the post from finishing his job? It works without subscriptions and if I only set my subscription to 1, it stops as soon as I set all subscriptions to 1.

Please help me, I'm next getting mad...