Sticky Users are unable to change or upload avatar images (Gravatar plugin is enabled)

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smOOthMKD: please see msg #4 of this topic for the answer.

Hi guys. sorry, my English is not good.
I need help on my forum avatar.
  I can not change avatar.
loa are upgraded to latest version and still the same. may be my mistake.
I have enabled integration plugin avatar. I have enabled all pictures uploaded to the forum but I see no option to change avatar.
Thank you for your help. a hug

Post your configuration report please.

G'day, gonza28, and welcome to Kunena.

I am guessing that you have enabled the Kunena - Gravatar plugin. If you have enabled this plugin, you and your users will use Gravatar avatar images and you cannot change those images in Kunena. You can only change those images if you login to the Gravatar site and change them there. But that's just a wild guess.

Jiminimonka is right. We may be able to answer your question better (and quicker) if we see your configuration report .

Thank you for your responses. I have generated the report and this is the code.

Database collation check: The collation of your table fields are correct

Joomla! SEF: Enabled | Joomla! SEF rewrite: Disabled | FTP layer: Disabled |

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htaccess: Missing | PHP environment: Max execution time: 30 seconds | Max execution memory: 128M | Max file upload: 8M

Kunena menu details:

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ID	Name	Menutype	Link	Path
477	Foro	kunenamenu	view=home&defaultmenu=479	foro
478	Categorías	kunenamenu	view=category&layout=list	foro/categorias
479	Mensajes Recientes	kunenamenu	view=topics&mode=replies	foro/recientes
480	Nuevo Tema	kunenamenu	view=topic&layout=create	foro/nuevo-tema
481	Sin Respuesta	kunenamenu	view=topics&mode=noreplies	foro/sin-respuestas
482	Mis Temas	kunenamenu	view=topics&layout=user&mode=default	foro/mis-temas
483	Perfil	kunenamenu	view=user	foro/perfil
484	Ayuda	kunenamenu	view=misc	foro/ayuda
485	Buscar	kunenamenu	view=search	foro/buscar
486	Foro	mainmenu	Itemid=477	kunena-2013-08-20

Joomla default template details : joomla1 | author: | version: 1.0 | creationdate: Unknown

Kunena default template details : Blue Eagle 2.0 | author: Kunena Team | version: 3.0.2 | creationdate: 2013-08-18

Kunena version detailed: Kunena 3.0.2 | 2013-08-18 [ Nocturne ]
| Kunena detailed configuration:

Warning: Spoiler!

Kunena config settings:
board_offline	0
enablerss	1
threads_per_page	20
messages_per_page	6
messages_per_page_search	15
showhistory	1
historylimit	6
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template	blue_eagle
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rss_feedburner_url
autolink	1
access_component	1

| Kunena integration settings:

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Kunena - AlphaUserPoints Disabled
Kunena - Community Builder Enabled: access=1 login=1 activity=1 avatar=1 profile=1 private=1
Kunena - Gravatar Enabled: avatar=1
Kunena - JomSocial Enabled: access=1 login=1 activity=1 avatar=1 profile=1 private=1 activity_points_limit=0 activity_stream_limit=0
Kunena - Joomla Enabled: access=1 login=1
Kunena - Kunena Enabled: avatar=1 profile=1
Kunena - UddeIM Enabled: private=1

| Joomla! detailed language files installed:

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Joomla! languages installed:
en-GB	English (United Kingdom)
es-ES	Español (Formal Internacional)

Third-party components: None

Third-party SEF components: None

Plugins: None

Modules: Kunena Login 3.0.1

neither has happened that I can not access the front end of the site. I'm a programmer in java (android newbie), but little or nothing joomla. yesterday not play anything and suddenly I can not access the site. I left consultations joomla forums but no answers.

Just a quick note since I had this same problem. This might help some others.

I am using Kunena with JomSocial. After trying to get the Kunena avatar to work for several hours, I noticed that the Kunena - JomSocial Integration plugin was not enabled. This fixed the problem for me.

I was under the impression that setting the configuration in both was enough. I didn't realize that plugin needed enabled separately.