Solved Banner users or deleted users problem - Users think their account is being hacked

Hi,

In my forum banned user post appear with the picture of the users who's viewing the topic so it causes confusion since all the user think their pics are user for fake accounts.

It doesn't appear any user name just the comment of the banned user appear with the current user photo who's reading the msg.

Is there any way to solve this?

an image of what happens with the banned members posts:

did you tried the default template, or the new crypsis template?

Yes, no change.

The joomla template has a kunena override on the template.

So I suggest to do this:


1) Make backup database and files.
2) Go to /components/com_kunena/template/jf_social/css/
3) remove all kunena files
4) Go to /components/com_kunena/template/jf_social/html
5) remove com_kunena dir
6) Uninstall kunena (data will not be removed) by the joomla extension manager
7) Install kunena K4.0.1
Set Crypsis as default

If its good, the kunena will have your joomla template colors like the pink.

What you also can try first:


1) backend - kunena - tools - Synchronize Users - select all options, select sync.
2) select recount statics- click on recount statics

Hi, I tried (TOOLS OPTION) no change.
I also switched to the default template, no change.

Any other ideas?

Hello,

Can-you put please your Kunena report configuration settings ?

Database collation check: The collation of your table fields are correct

Joomla! SEF: Enabled | Joomla! SEF rewrite: Enabled | FTP layer: Disabled |

This message contains confidential information

htaccess: Missing | PHP environment: Max execution time: 1000 seconds | Max execution memory: 1024M | Max file upload: 200M

Kunena menu details:

Warning: Spoiler!

ID	Name	Menutype	Link	Path	In trash
1508	Mi foro	mainmenu	view=topics&layout=user&mode=default	perfil/mismsgs-2	No
523	Foro	mainmenu	view=topics&mode=replies	forotj	No
524	Postear	mainmenu	view=topic&layout=create	forotj/posteartema	No
1458	Buscar	mainmenu	view=search	forotj/buscar	No
527	Secciones	mainmenu	view=category&catid=0&layout=list	forotj/secciones	No
1711	Mis respuestas	mainmenu	view=topics&layout=user&mode=default	forotj/respuestas	No
1452	Mis temas	mainmenu	view=topics&layout=user&mode=posted	forotj/mismsgs	No
1459	Destacados	mainmenu	view=topics&mode=sticky	forotj/destacados-viposts	No
1472	Sin respuestas	mainmenu	view=topics&mode=noreplies	forotj/sin-respuestas	No
736	Mis mensajes	mainmenu	view=topics&layout=user&mode=default	forotj/mi-foro	No
737	Mis temas	mainmenu	view=topics&layout=user&mode=posted	forotj/mi-foro/mistemas	No
738	Comentarios	mainmenu	view=topics&layout=user&mode=default	forotj/mi-foro/misrespuestas	No
739	Siguiendo	mainmenu	view=topics&layout=user&mode=subscriptions	forotj/mi-foro/estoy-siguiendo	No
525	Mi Perfil	mainmenu	view=user&layout=edit	forotj/mi-foro/mi-perfil	No
740	My recent topics	mainmenu	view=topics&layout=user&mode=default	forotj/mi-foro/myrecent2	No
526	Mensajes Nuevos	mainmenu	view=topics&mode=topics	forotj/mensajes-recientes	No
646	Foro	mainmenu	view=category&catid=0&layout=list	forotj/2011-12-26-13-34-17/forotresjolie	No
735	Destacados	mainmenu	view=topics&mode=sticky	forotj/destacados	No
742	Nuevos Comentarios	mainmenu	view=topics&layout=posts&mode=recent&userid=	forotj/nuevos-comentarios	No
565	Mis Respuestas	mainmenu	view=topics&mode=replies	forotj/mis-respuestas	Yes
564	Mis Mensajes	mainmenu	view=topics&layout=user&mode=default	forotj/mis-mensajes	Yes
285	Abrir un tema	mainmenu	view=topic&catid=125&layout=create	forotj/abrir-un-tema	Yes
1295	foro solo para midd	mainmenu	view=topics&layout=posts&mode=recent&userid=	comunidad/foro-solo-para-midd	No
1421	Postear	mainmenu	view=topic&layout=create	post	Yes
1431	foro	mainmenu	view=topics&mode=replies	comunidad-2/ffffffff	Yes
1401	Categorias	mainmenu	view=home&defaultmenu=415	forito	Yes
1191	Lo más reciente	kunenatoolbar	view=topics&layout=posts&mode=recent&userid=	nuevos-mensajes	No
1192	Mis temas	kunenatoolbar	view=user	mis-temas	No
1193	Siguiendo	kunenatoolbar	view=topics&layout=user&mode=subscriptions	siguiendo	No
1235	Categorias	kunenatoolbar	view=home&defaultmenu=415	categorias	No
1190	Crear post!	kunenatoolbar	view=topic&layout=create&catid=	crearuntema	No
278	Foro	mainmenu	view=home&defaultmenu=345	forum	Yes
315	Mi Perfil	mainmenu	view=user	forum/mi-perfil	Yes
382	Recientes	mainmenu	view=topics&layout=default&mode=replies	forum/seccionesdelforo	Yes
279	Mis temas	mainmenu	view=topics&layout=user&mode=default	forum/mis-temas	Yes
307	Mis respuestas	mainmenu	view=topics&layout=posts&userid=0&mode=recent	forum/mis-temas/mis-respuestas	Yes
309	Mis subscripciones	mainmenu	view=topics&layout=user&mode=subscriptions	forum/mis-temas/missubscripciones	Yes
361	Mis Favoritos	mainmenu	view=topics&layout=user&mode=favorites	forum/mis-temas/misfavoritos	Yes
308	Recientes	mainmenu	view=topics&layout=default&mode=replies	forum/temasrecientesdelforo	Yes
310	Esperando	mainmenu	view=topics&layout=default&mode=noreplies	forum/sin-respuestassss	Yes
311	Buscar	mainmenu	view=search	forum/buscarenelforo	Yes
340	Secciones	mainmenu	view=category&catid=125&layout=list	forum/secciones	Yes
337	Entrada	mainmenu	view=home&defaultmenu=34	forum/entrada	Yes
282	Mis favoritos	mainmenu	view=topics&layout=user&mode=favorites	forum/misfavoritos2	Yes
383	Recientes	mainmenu	view=topics&layout=default&mode=replies	forum/mentasjesrecientes	Yes
345	Foro	kunenamenu	view=home&defaultmenu=345	forotresjolie	No
348	Postear un tema	kunenamenu	view=topic&catid=&layout=create	forotresjolie/posteartema	No
350	Mis Aportes	kunenamenu	view=topics&layout=posts&userid=0&mode=recent	forotresjolie/mistemas	Yes
794	Nuevos Mensajes	kunenamenu	view=topics&layout=posts&mode=recent&userid=	forotresjolie/nuevosmensajes	No
388	Mis Respuestas	kunenamenu	view=topics&layout=posts&userid=0&mode=recent	forotresjolie/respuestas	Yes
351	Mi foro	kunenamenu	view=user	forotresjolie/perfil	No
793	Mis posts	kunenamenu	view=topics&layout=user&mode=posted	forotresjolie/perfil/posteados-por-mi	No
792	Mis temas	kunenamenu	view=topics&layout=user&mode=started	forotresjolie/mis-temas	No
795	Comentarios	kunenamenu	view=topics&layout=user&mode=default	forotresjolie/mis-respuestas	No
346	Secciones	kunenamenu	view=category&catid=0&layout=list	forotresjolie/index	No
347	Mensajes Nuevos	kunenamenu	view=topics&layout=default&mode=replies	forotresjolie/recent	Yes
355	Siguiendo	kunenamenu	view=topics&layout=user&mode=subscriptions	forotresjolie/mejorestemas	Yes
349	Sin respuesta	kunenamenu	view=topics&layout=default&mode=noreplies	forotresjolie/noreplies	Yes
389	+	kunenamenu	view=topics&layout=user&mode=favorites	forotresjolie/temasfavoritos	Yes
352	Reglas	kunenamenu	view=misc	forotresjolie/reglasdelforo	No
846	Mensajes nuevos	kunenamenu	view=topics&mode=topics	forotresjolie/mensajes-nuevos	No
354	Search	kunenamenu	view=search	forotresjolie/search	Yes
476	Buscar	kunenamenu	view=search	forotresjolie/buscar	No
1094	Siguiendo	kunenamenu	view=topics&layout=user&mode=subscriptions	forotresjolie/siguiendo	No
166	Forum	mainmenu	Itemid=345	kunenaforum	Yes
168	Kunena	mainmenu	view=topics&layout=default&mode=replies	kunena	Yes
179	Index	mainmenu	view=category&catid=125&layout=list	kunena/index45	Yes
530	Secciones	kunenamenu	view=category&catid=125&layout=list	seccionesdelforo	Yes
1186	Postear un tema	usuari	view=topic&layout=create&catid=	postear	No

Joomla default template details : jm_omnia | author: JoomlaMan.com | version: 2.2 | creationdate: Unknown

Kunena default template details : JF Social | author: JoomForest.com | version: 2.1 - k 3.0.3 | creationdate: 01.12.13

Kunena version detailed: Kunena 4.0.1 | 2015-06-10 [ Alto ]
| Kunena detailed configuration:

Warning: Spoiler!

Kunena config settings:
board_offline	0
enablerss	0
threads_per_page	100
messages_per_page	50
messages_per_page_search	1000
showhistory	1
historylimit	5
shownew	1
disemoticons	0
template	jf_social
showannouncement	0
avataroncat	1
catimagepath	category_images/
showchildcaticon	1
rtewidth	300
rteheight	100
enableforumjump	1
reportmsg	1
username	0
askemail	0
showemail	0
showuserstats	0
showkarma	1
useredit	1
useredittime	0
useredittimegrace	600
editmarkup	0
allowsubscriptions	1
subscriptionschecked	1
allowfavorites	1
maxsubject	150
maxsig	1
regonly	0
pubwrite	0
floodprotection	10
mailmod	0
mailadmin	-1
captcha	0
mailfull	1
allowavatarupload	1
allowavatargallery	1
avatarquality	65
avatarsize	2048
imageheight	1000
imagewidth	1000
imagesize	4000
filetypes	txt,rtf,pdf,zip,tar.gz,tgz,tar.bz2
filesize	5000
showranking	1
rankimages	0
userlist_rows	30
userlist_online	1
userlist_avatar	1
userlist_posts	1
userlist_karma	0
userlist_email	0
userlist_joindate	0
userlist_lastvisitdate	0
userlist_userhits	0
latestcategory	0,22,100,103,16,114,106,8,29,30,4,3,113,116,99,73,126,98,83,102,84,88,109
showstats	0
showwhoisonline	0
showgenstats	0
showpopuserstats	0
popusercount	30
showpopsubjectstats	0
popsubjectcount	20
showspoilertag	0
showvideotag	0
showebaytag	0
trimlongurls	1
trimlongurlsfront	40
trimlongurlsback	10
autoembedyoutube	1
autoembedebay	1
ebaylanguagecode	es-ES
sessiontimeout	180
highlightcode	0
rss_type	recent
rss_timelimit	month
rss_limit	1000
rss_included_categories
rss_excluded_categories
rss_specification	rss2.0
rss_allow_html	1
rss_author_format	name
rss_author_in_title	0
rss_word_count	500
rss_old_titles	1
rss_cache	900
defaultpage	recent
default_sort	asc
sef	1
showimgforguest	0
showfileforguest	1
pollnboptions	4
pollallowvoteone	1
pollenabled	1
poppollscount	5
showpoppollstats	0
polltimebtvotes	00:15:00
pollnbvotesbyuser	100
pollresultsuserslist	1
maxpersotext	1
ordering_system	replyid
post_dateformat	ago
post_dateformat_hover	datetime
hide_ip	0
imagetypes	jpg,jpeg,gif,png
checkmimetypes	0
imagemimetypes	image/jpeg,image/jpg,image/gif,image/png
imagequality	60
thumbheight	800
thumbwidth	800
hideuserprofileinfo	put_empty
boxghostmessage	0
userdeletetmessage	0
latestcategory_in	1
topicicons	1
debug	0
catsautosubscribed	0
showbannedreason	1
showthankyou	1
showpopthankyoustats	1
popthankscount	50
mod_see_deleted	1
bbcode_img_secure	text
listcat_show_moderators	0
lightbox	1
show_list_time	720
show_session_type	1
show_session_starttime	5
userlist_allowed	1
userlist_count_users	1
enable_threaded_layouts	0
category_subscriptions	topic
topic_subscriptions	first
pubprofile	1
thankyou_max	100
email_recipient_count	50
email_recipient_privacy	bcc
captcha_post_limit	0
keywords	0
userkeywords	0
image_upload	everybody
file_upload	everybody
topic_layout	flat
time_to_create_page	0
show_imgfiles_manage_profile	1
hold_newusers_posts	0
hold_guest_posts	0
attachment_limit	1000
pickup_category	0
article_display	full
send_emails	1
fallback_english	1
cache	1
cache_time	300
iptracking	1
rss_feedburner_url
autolink	1
access_component	1
statslink_allowed	1
superadmin_userlist	0
legacy_urls	1
attachment_protection	0
categoryicons	1
avatarresizemethod	1
avatarcrop	1
user_report	1
searchtime	all
teaser	0
ebay_language	0
twitter_consumer_key
twitter_consumer_secret
max_links	6
userlist_name	1
usernamechange	0
version_check	1
userlist_usertype	0
sefutf8	0
changename	0
enablepdf	0
jmambot	0
annmodid	62
userlist_username	0
rules_infb	1
help_infb	1
onlineusers	0

| Kunena integration settings:

Warning: Spoiler!

Kunena - AlphaUserPoints Enabled: activity=1 avatar=1 profile=1 activity_points_limit=0
Kunena - Community Builder Disabled
Kunena - Gravatar Disabled
Kunena - JomSocial Enabled: access=0 login=1 activity=1 avatar=1 profile=1 private=1 activity_points_limit=100000
Kunena - Joomla Enabled: access=1 login=1
Kunena - Kunena Enabled: avatar=0 profile=0
Kunena - UddeIM Disabled

| Joomla! detailed language files installed:

Warning: Spoiler!

Joomla! languages installed:
en-GB	English (en-GB)
es-ES	Spanish (español)

Third-party components: Jomsocial 4.0.7

Third-party SEF components: None

Plugins: Search - Kunena Search 3.0.1 | Content - Kunena Discuss 3.0.7 | JomSocial - My Kunena Forum Menu 3.2.1.5 | JomSocial - My Kunena Forum Posts 3.2.1.5 | JomSocial - Kunena Groups 3.2.1.5

Modules: Kunena Latest 3.0.1 | Kunena Login 3.0.1

try to disable AlphaUserPoints .

and look if its still loaded