Thanks, Evopro, for your timely intervention in this topic.
As we continue to remind people who ask in this forum, "Why is my Kunena forum all messed up?" most of these problems are caused by the choices they made in selecting their Joomla site template. Most of the answers can be resolved by reading
My Joomla template is making a mess of Kunena
. If you paid for a Joomla site template - one that you purchased from a reputable template club that is committed to helping its customers - then you should, in the first instance, expect support for that product from the place you bought it. Regardless of how people may judge
Rockettheme templates for the way they look and sometimes how they behave with other Joomla extensions,
www.rockettheme.com
is a reputable place to conduct business with.
Many templates - not just
Rockettheme ones - also include other software. Some people
may use this extra software but most of the time these "extras" just sit there on people's sites without providing any tangible improvement. Some of these extras cause a few minor problems (like the one we're discussing in this topic) but some of them are real nightmares (see
HTTP 500 Internal Server Error
).
We advise people to consider these matters very carefully
before choosing a template for their site. If people are concerned that their choice of site template may cause other Joomla extensions to misbehave, they should contact the author or distributor of those templates and ask
them, before buying anything, "Does your template work with my other Joomla software and will you help me if it doesn't?" While the choice of a site template is important, it should not be the first thing to consider. See
Which came first? The template or the forum?
Of course, life goes on, people will continue to choose and install their site template
before they've installed
Kunena and the questions will continue to roll into this forum asking
this community for help. We will continue to help, as best we can, thanks to members of the community like Evopro. Thank you.