Question 10 to 20 second delay on post submit

Thanks for offering, but I don't need you to check the latency on the site. I've tested it from 3 separate isp's and the result is the same. I don't believe it has anything to do with a connection issue - we have fiber right to the rack in this building and our file transfer speeds are blazingly fast. As far as other software hogging bandwidth - there's nothing else running that would be using bandwidth - no p2p, no updates, no download running in another window.

I can only conclude that there is some setting, or combination of settings on the server that is not optimal for Kunena. If the Technical requirements are only a guide, as you say, then tracking down the problem could take a significant amount of time. And even then, because it is hosted on a shared server I probably won't be able to effect the necessary changes to correct the problem. ie. I can't changes a specific version of php or mysql.

Can you recommend a hosting provider(s) where Kunena is known to be fully compatible?

Have you conducted any tests on a clean J! 1.6.3 site (with no other extensions added) and K 1.6.4 (and no changes made to it) and what do the results show? If you can run "vanilla-flavoured" J! 1.6.3 with "out-of-the-box" unmodified K 1.6.4 together and you do not get 10-20 latency when you submit messages then it says three things:

(1) It's not your webhost or your internet connection
(2) It's not Kunena or J! 1.6.3
(3) It's something else you have added to the software soup on your site.

Can we recommend a hosting provider? Sure, we can do that. I can also say that if you throw peanuts at the problem you're likely to attract monkeys. Let me put it to you this way: if my internet business depended on having a reliable webhosting support I would be looking at a minimum or around $10 per month (I'm paying a lot more than that, but then I have "extra" needs).

I'll try a clean install on the same server and see what I get. As far as plugins go, I had a standalone version of Front Page Slideshow (no J1.6 version avaialable) running in an iFrame (not on the discussion pages, only on the home page) and I had added uddeIM which I removed. But I will try it fresh and vanilla flavoured as you suggest and post my results.

As far as my hosting provider goes, like you I pay alot more than $10 per month and they are very knowledgeable and quick to respond to any issues regarding hosting. They did in fact, look into the latency issue for me to see if it might be server related and spent a good half hour with me yesterday going over possibilities. They don't however offer extensive support on web based applications like Joomla or its plugins. Nor would I expect them to, considering the thousands of web based apps that are out there. It almost sounds as though you expect the hosting provider to solve a software issue on software that they didn't write. Does your provider really do this for you? If so, please forward the name.

Vanilla install has same results - a delay of about 11 seconds or so. Here is the config report info. I created this vanilla install under a separate domain name on the same server to ensure the base environment would be the same.

Please feel free to test it yourself if you're so inclined.

Database collation check: The collation of your table fields are correct

Legacy mode: Disabled | Joomla! SEF: Enabled | Joomla! SEF rewrite: Disabled | FTP layer: Disabled |

This message contains confidential information

htaccess: Exists | PHP environment: Max execution time: 60 seconds | Max execution memory: 64M | Max file upload: 50M

Joomla default template details : beez_20 | author: Angie Radtke | version: 1.6.0 | creationdate: 25 November 2009

Kunena default template details : Blue Eagle (default) | author: Kunena Team | version: 1.6.4 | creationdate: 2011-05-07

Kunena version detailled: Installed version: 1.6.4 | Build: 4832 | Version name: Kerkrade | Kunena detailled configuration:

Warning: Spoiler!

[th]Kunena config settings:[/th]

Third-party components: None

Third-party SEF components: None

Plugins: System - Mootools Upgrade: Disabled | System - Mootools12: Disabled

Modules: None

bobede wrote: Vanilla install has same results - a delay of about 11 seconds or so. Here is the config report info. I created this vanilla install under a separate domain name on the same server to ensure the base environment would be the same.

I'm sorry to read that you have similar issues even with a clean, unadorned Joomla installation and nothing else on it except for K 1.6.4.

bobede wrote: Please feel free to test it yourself if you're so inclined.

How do you suggest that we test your test site?

From what we have discussed I think it's reasonable to conclude that issues are webserver or firewall-related. If you have access problems then I will probably have access problems. If you would like me to test your site's latency then I will ... if I only knew where your site was. Until you determine the cause of these issues I regret that it does not appear likely that we can assist you further in this matter.

Sorry sozzled. I assumed from your earlier post that you would be able to see the sites url in the report.



I've enabled automated registration, so if anyone wants to give it a try, feel free to register and then try a post. Perhaps you could post your results here, or just edit your post on my-testsite.net to let me know if there was any lag time between the time you clicked submit, and the time the screen refreshed and displayed your post.

Thanks to all