Sticky If you are having problems with Kunena, please read this first

Hi there

I upgraded from K 1.5 to K 1.7 yesterday. So far everything is working great, except for one element:

When you go to the "Profile" tab, there are several tabs on the page named "Unapproved posts", "Posts", "Thank You", "Subscriptions", "Favorites" and "Ban Manager". These tabs do not seem to work. There is no content displayed, and you can not switch between tabs.

The same thing happens when you try to edit a user's details. When you click on "Edit" there is another set of tabs called "User Account", "Profile Information", "Avatar Image", "Forum" and "Settings", that does the same thing.

I have added two images to show what I mean.







Any idea why this is happening?

Phunder: I replied to this topic yesterday.

Hi again

Thanks for pointing me in the right direction. This is turning into a real pain though.

I have upgraded my Joomla version to 1.5.26 and activated the Mootools Upgrade plugin, but still no luck.

If I understand correctly the next step is to uninstall and re-install Kunena. Will this cause me to loose all of the posts that are already in the forum? If so, is there some way I can revert to an older version of Kunena that does not need Mootools?

Phunder: Your issue is probably a conflict between some very old javascript and latest Mootools.

Without seeing it, there are usually 2 possibilities where these kinds of issues come from:

1) template
2) old components / modules

You should try to update everything to the newest version to see if that fixes the issue. Also try default Joomla templates and turn off modules in Kunena pages. Once you find out the extension that's causing the issue, rest should be easy.

Phunder wrote: If I understand correctly the next step is to uninstall and re-install Kunena.

No, that is not the next step. The next step is to identify the culprit - the Joomla extension that includes its own Javascript library that interferes with the standard Mootools library that is used by Joomla (and by Kunena) - and fix the problem.

The information in msg #1 of this topic will assist you.

I understand that this must seem painful for you. Most of these problems come from the hundreds of thousands of badly written Joomla templates (written before mid-2010) that still rely on outmoded and outdated Javascript. In many cases, the simplest solution is to uninstall the Joomla template that you're using and use different one.

hi i have the same problem as you do with the edit button in the kunena profiles. I cant find it to press it so to start editing the profile. I show that you solved it so can you tell me how exactly you did it so i will try to apply the same solution to my website. I am new to joomla so i don't really know where exactly turn off title spans.