Question Attachment not found

Fortunately, the new K 1.7.2 configuration report shows us the relative path to your site. Now that I know where the site is, I was able to test. I could not post an attachment to your site either, no matter how many times I tried (and you should not have to "try" - it should either work or it shouldn't).

Some of the advice I posted earlier is still relevant (I have struck out the parts that are not relevant):

sozzled wrote: Please read and fix first: Legacy mode

[strike]Because we cannot access your forum directly, I can only broad advice.[/strike] You have conflicts among the several menu items that you've defined to access different parts of your forum. Simplify those or delete them and start again by using the standard Kunena menu. see How do I restore my Kunena menu?

Because your site is hosted on a MS II6 server, there are special issues involved if you want to use SEF URLs. Please read Search Engine Optimisation (SEO) , especially read the further reading area at the end of that article, if you are not already familiar with SEO and IIS.

There may also be other issues (e.g. Javascript library conflicts with Mootools [strike]but I can't tell because I have not seen your forum yet. For example, can you upload any other files to your site in addition to .doc, .docx or .pdf which you cannot upload? What about .jpg or .txt files?[/strike]

[strike]Did you read K 1.6 and K 1.7 Upgrade Guide before you upgraded from K 1.5?[/strike]

I would like to add that, even though I did not see any error messages to indicate otherwise, it's possible that there's a folder permissions issue. See Securing Kunena

It's my educated guess however that the problem about uploading is caused - in descending order of likelihood:

1. folder permissions (special case scenarios involving IIS)
2. Joomla SEO and .htaccess
3. Joomla menuing (see Customised menus )
4. Javascript library interference

First of all thanks again for your valuable input.

On this test site Legacy mode is now disabled.

As far as the folder permissions are concerned, we can reliably post when uploading images and files as you can see from my post after yours. Please try a similar combination yourself, Image, Same Image and then PDF, I think you will find that it does work as it does for all our users. I expect that this should isolate the folder permission issue.

What else would this leave for me to check?

Thanks, Adri

I cannot add any files: .jpg, .png, .pdf ... nothing.

I do not have write permissions to the ../media/kunena/attachments folder. You may have write permissions in that folder but I don't.

I would like you to look at this posting I made in another topic: 1.7 issue with Attachmemts not showing

It's possible that this is an issue with IIS, or not, I have no way of knowing or testing. I don't think we've excluded the possibility of folder permissions at all. In fact, because you can add an attachment and I cannot add an attachment, this only further points to a security issue. That's why I asked for a non-privileged test account (and I'm so glad that's what I was trying to use). You should try it yourself with the same non-privileged account and you'll see what I mean.

I just logged in as test user and was able to upload all 3 this time. This is what I meant when I told you that it has been unreliable, generally missing the first but at times attaching it!

It is really weird. Why would I be able to upload under test but you aren't!?

The other reason why I doubt that this is a permission issue is that before we upgraded to 1.7, with 1.5 we had absolutely no issues uploading attachments!

I am using Firefox 9 and I have just now updated to v 10 and done a further test under user test and it went back to 2 out of 3 !

Thanks again and I look forward to your comments,
Adri

This has me tossed, mate. Just to give you some idea of the kinds of attachment problems we've come across, look at this list >>> here <<< and these are only a selection!


I'll ask around. I think you should also ask around, too.

Thanks heaps for all your help.

I will wait a few days and see if anyone comes up with any other suggestions in here.

In the meantime I will check all the links you have provided.

Thanks again,
Adri