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Hi all,

I have just upgraded the Kunena component from 1.5.x to 1.7.1 my Joomla version is 1.5.22

After completely resetting all settings everything seems to be working fine. The only issue I now have is that I cannot upload files. I can however upload images and they are showing correctly in the threads.

I have tried testing the file upload with small doc, docx and pdf and there are always problems. With the doc or dox x I get an "Attachment xxx not found" in the post. While with pdf I get the submitted post to show up again and in the thread I get a blank post.

Can someone please help me troubleshoot this issue? I am asuming that everything is fine on the servers directory permisions otherwise the jpgs should not work either! but they do!

Thanks,
Adri

The reason you cannot upload .doc or .docx files to your server could be that you have not changed your Kunena configuration settings to allow these files to be uploaded. We may know more if you post your configuration report. Another reason might be that your Joomla Global Configuration settings do not allow these files to be uploaded to your server. The same thing may also apply in relation to trying to upload .pdf files. There may be other reasons, too.

I don't know the answer unless we can see configuration report. It's a fairly common problem that we've dealt with many times on this forum.

Thanks heaps for your feedback. We were able to upload successfully all types before the Kunena upgrade from 1.5.x to 1.7.1, this should isolate any problems with Joomla settings.

Here is the Config report requested, I am sorry for not having posted it earlier.

Thanks again and I look forward to working out a solution

Regards,
Adri

Database collation check: The collation of your table fields are correct

Legacy mode: Enabled | Joomla! SEF: Enabled | Joomla! SEF rewrite: Disabled | FTP layer: Disabled |

This message contains confidential information

htaccess: Missing | PHP environment: Max execution time: 800 seconds | Max execution memory: 256M | Max file upload: 100M

Joomla default template details : ja_regulus_ex | author: JoomlArt.com | version: Extra | creationdate: 19 Jul 06

Kunena default template details : Blue Eagle (default) | author: Kunena Team | version: 1.7.1 | creationdate: 2011-11-16

Kunena version detailled: Installed version: 1.7.1 | Build: 5162 | Version name: UnderUret | Kunena detailled configuration:

Warning: Spoiler!

[th]Kunena config settings:[/th]

board_offline	0
board_ofset	0
enablerss	1
enablepdf	1
threads_per_page	20
messages_per_page	10
messages_per_page_search	15
showhistory	1
historylimit	6
shownew	1
jmambot	0
disemoticons	0
template	default
showannouncement	1
avataroncat	0
catimagepath	category_images/
showchildcaticon	1
annmodid	62
rtewidth	450
rteheight	300
enableforumjump	1
reportmsg	1
username	1
askemail	0
showemail	0
showuserstats	1
showkarma	1
useredit	1
useredittime	0
useredittimegrace	1800
editmarkup	1
allowsubscriptions	1
subscriptionschecked	1
allowfavorites	1
maxsubject	50
maxsig	300
regonly	1
changename	0
pubwrite	0
floodprotection	30
mailmod	0
mailadmin	1
captcha	1
mailfull	1
allowavatar	1
allowavatarupload	1
allowavatargallery	1
avatarquality	65
avatarsize	2048
allowimageupload	0
allowimageregupload	1
imageheight	3500
imagewidth	3500
imagesize	3000
allowfileupload	0
allowfileregupload	1
filetypes	zip,txt,doc,docx,gz,tgz,xls,xlsx,swf,htm,html,dmg,pdf,txt
filesize	9999
showranking	1
rankimages	1
avatar_src
fb_profile
pm_component
userlist_rows	30
userlist_online	1
userlist_avatar	1
userlist_name	1
userlist_username	1
userlist_posts	1
userlist_karma	1
userlist_email	0
userlist_usertype	0
userlist_joindate	1
userlist_lastvisitdate	1
userlist_userhits	1
latestcategory	0
showstats	1
showwhoisonline	1
showgenstats	0
showpopuserstats	0
popusercount	5
showpopsubjectstats	0
popsubjectcount	5
usernamechange	1
rules_infb	0
rules_cid	1
help_infb	0
help_cid	1
showspoilertag	1
showvideotag	1
showebaytag	1
trimlongurls	1
trimlongurlsfront	40
trimlongurlsback	20
autoembedyoutube	1
autoembedebay	1
ebaylanguagecode	en-us
fbsessiontimeout	3600
highlightcode	0
rss_type	topic
rss_timelimit	month
rss_limit	100
rss_included_categories
rss_excluded_categories
rss_specification	rss2.0
rss_allow_html	1
rss_author_format	name
rss_author_in_title	1
rss_word_count	0
rss_old_titles	1
rss_cache	900
fbdefaultpage	recent
default_sort	asc
alphauserpointsnumchars	0
sef	1
sefcats	1
sefutf8	0
showimgforguest	1
showfileforguest	0
pollnboptions	4
pollallowvoteone	1
pollenabled	1
poppollscount	5
showpoppollstats	1
polltimebtvotes	00:15:00
pollnbvotesbyuser	100
pollresultsuserslist	1
maxpersotext	50
ordering_system	mesid
post_dateformat	ago
post_dateformat_hover	datetime
hide_ip	1
js_actstr_integration	0
imagetypes	jpg,jpeg,gif,png
checkmimetypes	0
imagemimetypes	image/jpeg,image/jpg,image/gif,image/png
imagequality	50
thumbheight	32
thumbwidth	32
hideuserprofileinfo	put_empty
integration_access	joomla
integration_login	joomla
integration_avatar	communitybuilder
integration_profile	communitybuilder
integration_private	none
integration_activity	none
boxghostmessage	0
userdeletetmessage	0
latestcategory_in	1
topicicons	1
onlineusers	1
debug	0
catsautosubscribed	0
showbannedreason	0
version_check	1
showthankyou	1
showpopthankyoustats	1
popthankscount	5
mod_see_deleted	0
bbcode_img_secure	text
listcat_show_moderators	1
lightbox	1
activity_limit	0
show_list_time	720
show_session_type	0
show_session_starttime	0
userlist_allowed	1
userlist_count_users	1
enable_threaded_layouts	0
category_subscriptions	post
topic_subscriptions	every
pubprofile	0
thankyou_max	10
email_recipient_count	0
email_recipient_privacy	bcc
email_visible_address
captcha_post_limit	0

Third-party components: CommunityBuilder 1.4

Third-party SEF components: None

Plugins: System - Mootools Upgrade: Disabled | System - Mootools12: Disabled

Modules: None

Please read and fix first: Legacy mode

Because we cannot access your forum directly, I can only broad advice. You have conflicts among the several menu items that you've defined to access different parts of your forum. Simplify those or delete them and start again by using the standard Kunena menu. see How do I restore my Kunena menu?

Because your site is hosted on a MS II6 server, there are special issues involved if you want to use SEF URLs. Please read Search Engine Optimisation (SEO) , especially read the further reading area at the end of that article, if you are not already familiar with SEO and IIS.

There may also be other issues (e.g. Javascript library conflicts with Mootools but I can't tell because I have not seen your forum yet. For example, can you upload any other files to your site in addition to .doc, .docx or .pdf which you cannot upload? What about .jpg or .txt files?

Did you read K 1.6 and K 1.7 Upgrade Guide before you upgraded from K 1.5?

I may have more questions after you've attended to the matters I've mentioned in this topic.

Thanks again,

I will analyze each item in your email and report back next week.

Adri

Hi again,

While you have access to the forums, would you mind checking also this for me. Here is where I am at. Regardless of whether I post an image or a file, if I only post one item it does not work. If however I post two, the first fails and from the second onward they work perfectly!

At present in order to attach images or files we are having to repeat the first item twice.

At times, while doing so, it will actually take them all. Very, weird.

Can you please do some tests in the very last Forum, called Test and check this. Your input will be gladly appreciated.

Thanks,
Adri

Database collation check: The collation of your table fields are correct

Legacy mode: Disabled | Joomla! SEF: Enabled | Joomla! SEF rewrite: Disabled | FTP layer: Disabled |

This message contains confidential information

htaccess: Missing | PHP environment: Max execution time: 800 seconds | Max execution memory: 256M | Max file upload: 100M

Kunena menu details:

Joomla default template details : ja_hedera | author: JoomlArt.com | version: 1.1.0 | creationdate: 10/13/07

Kunena default template details : Blue Eagle (default) | author: Kunena Team | version: 1.7.2 | creationdate: 2012-01-31

Kunena version detailled: Installed version: 1.7.2 | Build: 5215 | Version name: Omega | Kunena detailled configuration:

Warning: Spoiler!

[th]Kunena config settings:[/th]

board_offline	0
board_ofset	0
enablerss	1
enablepdf	1
threads_per_page	20
messages_per_page	10
messages_per_page_search	15
showhistory	1
historylimit	6
shownew	1
jmambot	0
disemoticons	0
template	default
showannouncement	1
avataroncat	0
catimagepath	category_images/
showchildcaticon	1
annmodid	62,156,202
rtewidth	450
rteheight	300
enableforumjump	1
reportmsg	1
username	1
askemail	0
showemail	0
showuserstats	1
showkarma	1
useredit	1
useredittime	0
useredittimegrace	1800
editmarkup	1
allowsubscriptions	1
subscriptionschecked	1
allowfavorites	1
maxsubject	50
maxsig	300
regonly	0
changename	0
pubwrite	0
floodprotection	30
mailmod	0
mailadmin	1
captcha	1
mailfull	1
allowavatar	1
allowavatarupload	1
allowavatargallery	1
avatarquality	65
avatarsize	2048
allowimageupload	0
allowimageregupload	1
imageheight	3500
imagewidth	3500
imagesize	3000
allowfileupload	0
allowfileregupload	1
filetypes	zip,txt,doc,docx,gz,tgz,xls,xlsx,swf,htm,html,dmg,pdf,txt
filesize	9999
showranking	1
rankimages	1
avatar_src
fb_profile
pm_component
userlist_rows	30
userlist_online	1
userlist_avatar	1
userlist_name	1
userlist_username	1
userlist_posts	1
userlist_karma	1
userlist_email	0
userlist_usertype	0
userlist_joindate	1
userlist_lastvisitdate	1
userlist_userhits	1
latestcategory	0
showstats	1
showwhoisonline	1
showgenstats	0
showpopuserstats	0
popusercount	5
showpopsubjectstats	0
popsubjectcount	5
usernamechange	1
rules_infb	0
rules_cid	1
help_infb	0
help_cid	1
showspoilertag	1
showvideotag	1
showebaytag	1
trimlongurls	1
trimlongurlsfront	40
trimlongurlsback	20
autoembedyoutube	1
autoembedebay	1
ebaylanguagecode	en-us
fbsessiontimeout	3600
highlightcode	0
rss_type	topic
rss_timelimit	month
rss_limit	100
rss_included_categories
rss_excluded_categories
rss_specification	rss2.0
rss_allow_html	1
rss_author_format	name
rss_author_in_title	1
rss_word_count	0
rss_old_titles	1
rss_cache	900
fbdefaultpage	recent
default_sort	asc
alphauserpointsnumchars	0
sef	1
sefcats	1
sefutf8	0
showimgforguest	1
showfileforguest	0
pollnboptions	4
pollallowvoteone	1
pollenabled	1
poppollscount	5
showpoppollstats	1
polltimebtvotes	00:15:00
pollnbvotesbyuser	100
pollresultsuserslist	1
maxpersotext	50
ordering_system	mesid
post_dateformat	ago
post_dateformat_hover	datetime
hide_ip	1
js_actstr_integration	0
imagetypes	jpg,jpeg,gif,png
checkmimetypes	0
imagemimetypes	image/jpeg,image/jpg,image/gif,image/png
imagequality	50
thumbheight	32
thumbwidth	32
hideuserprofileinfo	put_empty
integration_access	joomla
integration_login	joomla
integration_avatar	communitybuilder
integration_profile	communitybuilder
integration_private	none
integration_activity	none
boxghostmessage	0
userdeletetmessage	0
latestcategory_in	1
topicicons	1
onlineusers	1
debug	0
catsautosubscribed	0
showbannedreason	0
version_check	1
showthankyou	1
showpopthankyoustats	1
popthankscount	5
mod_see_deleted	1
bbcode_img_secure	text
listcat_show_moderators	1
lightbox	1
activity_limit	0
show_list_time	720
show_session_type	0
show_session_starttime	0
userlist_allowed	1
userlist_count_users	1
enable_threaded_layouts	0
category_subscriptions	post
topic_subscriptions	every
pubprofile	0
thankyou_max	10
email_recipient_count	50
email_recipient_privacy	to
email_visible_address
captcha_post_limit	0

Third-party components: CommunityBuilder 1.7.1

Third-party SEF components: None

Plugins: System - Mootools Upgrade: Disabled | System - Mootools12: Disabled

Modules: None