Merged "This webpage has a redirect loop"

*** Topics merged ***

See what else has been written about this subject in this topic. Difficult to know what is happening at your site, Astra16: your forum is currently offline at the moment.

Hi,
I've installed the latest Kunena but now when I try to login through Hello Me, I get "Firefox has detected that the server is redirecting the request for this address in a way that will never complete." If I then hit the back button on browser and home link on main menu I get what is seen in the screenshot. I am logged in at this stage. If I try to log out I get "500 - Error loading component: , 1". Everything worked fine until after the Kunena install. I am unsure as to whether or not I may have done something wrong.

Google returns the following;
"This webpage has a redirect loop
The webpage at www.openi.ie/index.php/component/users/?...r.login&Itemid=1 has resulted in too many redirects. Clearing your cookies for this site or allowing third-party cookies may fix the problem. If not, it is possibly a server configuration issue and not a problem with your computer.
Here are some suggestions:
Reload this webpage later.
Learn more about this problem.
Error 310 (net::ERR_TOO_MANY_REDIRECTS): There were too many redirects.

Can you help or advise?

Database collation check: The collation of your table fields are correct

Legacy mode: Disabled | Joomla! SEF: Enabled | Joomla! SEF rewrite: Disabled | FTP layer: Disabled |

This message contains confidential information

htaccess: Missing | PHP environment: Max execution time: 20 seconds | Max execution memory: 128M | Max file upload: 16M

Kunena menu details:

Warning: Spoiler!

ID	Name	Menutype	Link	Path
153	Forum	kunenamenu	view=home&defaultmenu=155	forum
154	Index	kunenamenu	view=category&layout=list	forum/index
155	Recent Topics	kunenamenu	view=topics&mode=replies	forum/recent
156	New Topic	kunenamenu	view=topic&layout=create	forum/newtopic
157	No Replies	kunenamenu	view=topics&mode=noreplies	forum/noreplies
158	My Topics	kunenamenu	view=topics&layout=user&mode=default	forum/mylatest
159	Profile	kunenamenu	view=user	forum/profile
160	Help	kunenamenu	view=misc	forum/help
161	Search	kunenamenu	view=search	forum/search
162	Forum	mainmenu	Itemid=153	2012-08-10-22-36-09
163	Forum	mainmenu	view=category&layout=list&catid=0	2012-08-10-22-36-09/forum

Joomla default template details : openitime2 | author: Open-i | version: 1.2 | creationdate: 2012-08-08

Kunena default template details : Blue Eagle 2.0 | author: Kunena Team | version: 2.0.1 | creationdate: 2012-07-07

Kunena version detailed: Kunena 2.0.1 | 2012-07-07 [ Balozi ]
| Kunena detailed configuration:

Warning: Spoiler!

Kunena config settings:
board_offline	0
enablerss	1
threads_per_page	20
messages_per_page	6
messages_per_page_search	15
showhistory	1
historylimit	6
shownew	1
disemoticons	0
template	blue_eagle
showannouncement	1
avataroncat	0
catimagepath	category_images
showchildcaticon	1
rtewidth	450
rteheight	300
enableforumjump	1
reportmsg	1
username	1
askemail	0
showemail	0
showuserstats	1
showkarma	1
useredit	1
useredittime	0
useredittimegrace	600
editmarkup	1
allowsubscriptions	1
subscriptionschecked	1
allowfavorites	1
maxsubject	50
maxsig	300
regonly	0
changename	0
pubwrite	0
floodprotection	0
mailmod	0
mailadmin	0
captcha	1
mailfull	1
allowavatarupload	1
allowavatargallery	1
avatarquality	75
avatarsize	2048
imageheight	800
imagewidth	800
imagesize	150
filetypes	txt,rtf,pdf,zip,tar.gz,tgz,tar.bz2
filesize	120
showranking	1
rankimages	1
userlist_rows	30
userlist_online	1
userlist_avatar	1
userlist_name	1
userlist_posts	1
userlist_karma	1
userlist_email	0
userlist_usertype	0
userlist_joindate	1
userlist_lastvisitdate	1
userlist_userhits	1
latestcategory
showstats	1
showwhoisonline	1
showgenstats	1
showpopuserstats	1
popusercount	5
showpopsubjectstats	1
popsubjectcount	5
usernamechange	0
showspoilertag	1
showvideotag	1
showebaytag	1
trimlongurls	1
trimlongurlsfront	40
trimlongurlsback	20
autoembedyoutube	1
autoembedebay	1
ebaylanguagecode	en-us
sessiontimeout	1800
highlightcode	0
rss_type	topic
rss_timelimit	month
rss_limit	100
rss_included_categories
rss_excluded_categories
rss_specification	rss2.0
rss_allow_html	1
rss_author_format	name
rss_author_in_title	1
rss_word_count	0
rss_old_titles	1
rss_cache	900
defaultpage	recent
default_sort	asc
sef	1
sefutf8	0
showimgforguest	1
showfileforguest	1
pollnboptions	4
pollallowvoteone	1
pollenabled	1
poppollscount	5
showpoppollstats	1
polltimebtvotes	00:15:00
pollnbvotesbyuser	100
pollresultsuserslist	1
maxpersotext	50
ordering_system	mesid
post_dateformat	ago
post_dateformat_hover	datetime
hide_ip	1
imagetypes	jpg,jpeg,gif,png
checkmimetypes	1
imagemimetypes	image/jpeg,image/jpg,image/gif,image/png
imagequality	50
thumbheight	32
thumbwidth	32
hideuserprofileinfo	put_empty
boxghostmessage	0
userdeletetmessage	0
latestcategory_in	1
topicicons	1
debug	0
catsautosubscribed	0
showbannedreason	0
version_check	1
showthankyou	1
showpopthankyoustats	1
popthankscount	5
mod_see_deleted	0
bbcode_img_secure	text
listcat_show_moderators	1
lightbox	1
show_list_time	720
show_session_type	0
show_session_starttime	0
userlist_allowed	0
userlist_count_users	1
enable_threaded_layouts	0
category_subscriptions	post
topic_subscriptions	every
pubprofile	1
thankyou_max	10
email_recipient_count	0
email_recipient_privacy	bcc
captcha_post_limit	10
keywords	0
userkeywords	0
image_upload	registered
file_upload	registered
topic_layout	flat
time_to_create_page	1
show_imgfiles_manage_profile	1
hold_newusers_posts	0
hold_guest_posts	0
attachment_limit	8
pickup_category	0
article_display	intro
send_emails	1
fallback_english	1
cache	1
cache_time	60

| Kunena integration settings:

Warning: Spoiler!

Kunena - AlphaUserPoints Disabled
Kunena - Community Builder Disabled
Kunena - Gravatar Disabled
Kunena - JomSocial Enabled: access=1 login=1 activity=1 avatar=1 profile=1 private=1 activity_points_limit=0 activity_stream_limit=0
Kunena - Joomla Enabled: access=1 login=1
Kunena - Kunena Enabled: avatar=1 profile=1
Kunena - UddeIM Disabled

| Joomla! detailed language files installed:

Warning: Spoiler!

Joomla! languages installed:
en-GB	English (United Kingdom)

Third-party components: Jomsocial 2.6.2

Third-party SEF components: None

Plugins: Content - Kunena Discuss 2.0.1 | JomSocial - My Kunena Forum Menu 2.0.1 | JomSocial - My Kunena Forum Posts 2.0.1 | JomSocial - Kunena Groups 2.0.1

Modules: Kunena Latest 2.0.1

In your case, you have two menu items in your mainmenu menu module that conflict with one another.

The first item (item-id = 162) is the one created by default when you installed Kunena. This is the correct one. The second item (item-id=163) is one that you created and you should delete it (and trash the item). That's why you're having the problem. This issue has been discussed many times on the forum. The issue relates to the way you've created your Joomla menu.

I do not have any knowledge of "Hello me". Maybe that's another cause of problems you are having. Can you tell us more about "Hello me", please?

Thanks, I rectified the menu fault and cleared the cache in Joomla and my browsers but this has not solved the problem.
Hello me is the name of the login module (with Facebook Connect) installed with Jomsocial. I have renamed it simply to "Login" on the site and it is used instead of the Login Form native to Joomla.

?? Related to the fact that I'm not using kunena_menu (Module) ??

What I have:
* Joomla 2.5.6 / Kunena 2.0.1
* From-The-Scratch-created basic Kunena Menu (not to be displayed)
* Genuine mainmenu Alias that points to /forum/aktuelles (recent)
* Sidebar custom menu with Alias that points to /forum/index

What I need: Links to forum categories in Sidebar custom menues

When I create a category menu entry in kunenamenu, topic and answer URLs are not accessible anymore, Browser: Error 310 (ERR_TOO_MANY_REDIRECTS) occurs.

Possible workaround: use external URLs for Custom menu modules, but highlighting URLs won't work this way

Any idea is appreciated! Thanks ...

Database collation check: The collation of your table fields are correct

Legacy mode: Disabled | Joomla! SEF: Enabled | Joomla! SEF rewrite: Enabled | FTP layer: Enabled |

This message contains confidential information

htaccess: Exists | PHP environment: Max execution time: 30 seconds | Max execution memory: 128M | Max file upload: 200M

Kunena menu details:

Warning: Spoiler!

ID	Name	Menutype	Link	Path
776	Forum	kunenamenu	view=home&defaultmenu=777	forum
777	Forum Index	kunenamenu	view=category&layout=list&catid=1	forum/index
778	Forum Aktuell	kunenamenu	view=topics&mode=topics	forum/aktuell
784	Forum durchsuchen	kunenamenu	view=search	forum/suche
782	Forum-Regeln	kunenamenu	view=misc	forum/regeln
783	Forum-Hilfe	kunenamenu	view=misc	forum/hilfe
779	Neues Thema	kunenamenu	view=topic&layout=create&catid=	forum/neuesthema
781	Meine Themen	kunenamenu	view=topics&layout=user&mode=default	forum/meinethemen
785	Forum-News	mainmenu	Itemid=776	kunena-2012-08-23

Joomla default template details : start5 | author: Mathias Roth, Trade Service | version: 2.5.0 | creationdate: 2011-04-05

Kunena default template details : Starthilfe Blueboard | author: Mathias Roth, Trade Service | version: 2.0.1 | creationdate: 2012-08-18

Kunena version detailed: Kunena 2.0.1 | 2012-07-07 [ Balozi ]
| Kunena detailed configuration:

Warning: Spoiler!

Kunena config settings:
board_offline	0
enablerss	1
threads_per_page	15
messages_per_page	3
messages_per_page_search	15
showhistory	1
historylimit	6
shownew	1
disemoticons	0
template	startklar
showannouncement	1
avataroncat	0
catimagepath	category_images
showchildcaticon	1
rtewidth	425
rteheight	300
enableforumjump	0
reportmsg	1
username	1
askemail	1
showemail	0
showuserstats	1
showkarma	1
useredit	1
useredittime	0
useredittimegrace	600
editmarkup	1
allowsubscriptions	1
subscriptionschecked	1
allowfavorites	1
maxsubject	50
maxsig	300
regonly	0
changename	1
pubwrite	1
floodprotection	0
mailmod	0
mailadmin	1
captcha	1
mailfull	0
allowavatarupload	1
allowavatargallery	1
avatarquality	65
avatarsize	2048
imageheight	800
imagewidth	800
imagesize	150
filetypes	txt,rtf,pdf,zip,tar.gz,tgz,tar.bz2
filesize	120
showranking	1
rankimages	1
userlist_rows	10
userlist_online	1
userlist_avatar	1
userlist_name	1
userlist_posts	1
userlist_karma	0
userlist_email	0
userlist_usertype	1
userlist_joindate	1
userlist_lastvisitdate	1
userlist_userhits	1
latestcategory	2,3,7,19,4,5,6
showstats	1
showwhoisonline	1
showgenstats	1
showpopuserstats	1
popusercount	5
showpopsubjectstats	1
popsubjectcount	5
usernamechange	0
showspoilertag	1
showvideotag	1
showebaytag	1
trimlongurls	0
trimlongurlsfront	40
trimlongurlsback	20
autoembedyoutube	1
autoembedebay	1
ebaylanguagecode	de-de
sessiontimeout	1800
highlightcode	0
rss_type	recent
rss_timelimit	year
rss_limit	10
rss_included_categories
rss_excluded_categories
rss_specification	rss2.0
rss_allow_html	1
rss_author_format	name
rss_author_in_title	1
rss_word_count	50
rss_old_titles	0
rss_cache	900
defaultpage	recent
default_sort	asc
sef	1
sefutf8	0
showimgforguest	1
showfileforguest	1
pollnboptions	4
pollallowvoteone	1
pollenabled	1
poppollscount	5
showpoppollstats	1
polltimebtvotes	00:15:00
pollnbvotesbyuser	100
pollresultsuserslist	1
maxpersotext	50
ordering_system	replyid
post_dateformat	ago
post_dateformat_hover	datetime
hide_ip	1
imagetypes	jpg,jpeg,gif,png
checkmimetypes	1
imagemimetypes	image/jpeg,image/jpg,image/gif,image/png
imagequality	75
thumbheight	32
thumbwidth	32
hideuserprofileinfo	put_empty
boxghostmessage	0
userdeletetmessage	0
latestcategory_in	1
topicicons	1
debug	0
catsautosubscribed	0
showbannedreason	0
version_check	1
showthankyou	1
showpopthankyoustats	1
popthankscount	5
mod_see_deleted	1
bbcode_img_secure	text
listcat_show_moderators	0
lightbox	1
show_list_time	8760
show_session_type	2
show_session_starttime	133920
userlist_allowed	0
userlist_count_users	3
enable_threaded_layouts	1
category_subscriptions	post
topic_subscriptions	every
pubprofile	1
thankyou_max	10
email_recipient_count	0
email_recipient_privacy	bcc
captcha_post_limit	2
keywords	0
userkeywords	0
image_upload	registered
file_upload	registered
topic_layout	flat
time_to_create_page	1
show_imgfiles_manage_profile	1
hold_newusers_posts	0
hold_guest_posts	1
attachment_limit	8
pickup_category	1
article_display	intro
send_emails	1
fallback_english	1
cache	1
cache_time	60
enablepdf	1
jmambot	1
annmodid	96,42,43
userlist_username	1
rules_infb	1
help_infb	1
onlineusers	1

| Kunena integration settings:

Warning: Spoiler!

Kunena - AlphaUserPoints Enabled: activity=1 avatar=0 profile=0 activity_points_limit=0
Kunena - Community Builder Enabled: access=1 login=1 activity=0 avatar=1 profile=1 private=0
Kunena - Gravatar Enabled: avatar=1
Kunena - JomSocial Disabled
Kunena - Joomla Enabled: access=1 login=0
Kunena - Kunena Enabled: avatar=0 profile=0
Kunena - UddeIM Enabled: private=1

| Joomla! detailed language files installed:

Warning: Spoiler!

Joomla! languages installed:
de-DE	German (DE-CH-AT)
en-GB	English (United Kingdom)

Third-party components: AlphaUserPoints 1.7.4 | CommunityBuilder 1.8.1 | UddeIM 2.8

Third-party SEF components: None

Plugins: None

Modules: Kunena Latest 2.0.1 | Kunena Login 2.0.1 | Kunena Search 2.0.1

Thank you for starting a new topic on this particular issue.

I'm not sure about the Show Category menu type; there are a couple of menu views in K 2.0.1 that are defective but I haven't tested this particular menu type and so I can't be sure. I'm not 100% sure if those defective views have been fixed in K 2.0.2. Perhaps someone else can advise us whether there are known problems with the Show Category menu type?