Merged "This webpage has a redirect loop"

Okay, i always like thanking developers and support teams for great tools, software and support. So, let me begin by saying I love Kunena! This application is the best! I have been using Agora Forums for joomla 1.5.xx for a long time, and have thrived to find a better software and I have, so from the bottom of my heart thank you guys for supplying this great application for free.

With that said, i do feel the need to ask a question however. i got my forums up and running and almost everything is working...almost.

Every time I try to access any of my:

*categories
*statitstics
*who is online
and
*user List

areas, the browser sits, and sits, and sits, and it does not access any of them. I am using IE v.8 on Windows 7 and it is very strange. I tested the compatibility of Kunena and IE v.8 by trying the same procedures in Mozilla FF v.3.6 and when I attempted to access those parts of my Kunena forum, it gave me an error listed below;

The page isn't redirecting properly

Firefox has detected that the server is redirecting the request for this address in a way that will never complete.

* This problem can sometimes be caused by disabling or refusing to accept
cookies.

However, I have all cookies enabled in both FF v.3.6 and IE v.8. Does anyone know how to fix this? Is it a problem with my configuration settings in my Joomla!/Kunena back-end?

Any help would be much appreciated, and thanks again for this amazing piece of Joommla compatible software.

~Jason

First thing that you should to do is give that configuration report from backend... those moderators and administrators will see and check it when they have time for it:

Advice taken, here is the report guys. Btw Morti, my grandmother is from Finland, I am 33& Finnish myself. nice to see a friendly attidue also.

This message contains confidential information

Database collation check: The collation of your table fields are correct

Legacy mode: Disabled | Joomla! SEF: Enabled | Joomla! SEF rewrite: Enabled | FTP layer: Disabled |

This message contains confidential information

htaccess: Exists | PHP environment: Max execution time: 30 seconds | Max execution memory: 64M | Max file upload: 64M

This message contains confidential information

Joomla default template details : js_optimus_free | author: Casey Lee | version: 1.3 | creationdate: 10/01/08

Kunena default template details : Blue Eagle (default) | author: Kunena Team | version: 1.6.2 | creationdate: 2010-12-29

Kunena version detailled: Installed version: 1.6.2 | Build: 3894 | Version name: Team | Kunena detailled configuration:

Warning: Spoiler!

[th]Kunena config settings:[/th]

board_title	Support
board_offline	0
board_ofset	0.00
offline_message	<h2>The Forum is currently offline for maintenance.</h2> <div>Check back soon!</div>
enablerss	1
enablepdf	1
threads_per_page	20
messages_per_page	6
messages_per_page_search	15
showhistory	1
historylimit	6
shownew	1
jmambot	0
disemoticons	0
template	default
showannouncement	1
avataroncat	0
catimagepath	category_images/
showchildcaticon	1
annmodid	62
rtewidth	450
rteheight	300
enableforumjump	1
reportmsg	1
username	1
askemail	0
showemail	0
showuserstats	1
showkarma	1
useredit	1
useredittime	0
useredittimegrace	600
editmarkup	1
allowsubscriptions	1
subscriptionschecked	1
allowfavorites	1
maxsubject	50
maxsig	300
regonly	0
changename	0
pubwrite	0
floodprotection	5
mailmod	0
mailadmin	0
captcha	0
mailfull	1
allowavatar	1
allowavatarupload	1
allowavatargallery	1
avatarquality	65
avatarsize	2048
allowimageupload	0
allowimageregupload	1
imageheight	800
imagewidth	800
imagesize	150
allowfileupload	0
allowfileregupload	1
filetypes	txt,rtf,pdf,zip,tar.gz,tgz,tar.bz2
filesize	120
showranking	1
rankimages	1
avatar_src	fb
fb_profile	fb
pm_component	no
userlist_rows	30
userlist_online	1
userlist_avatar	1
userlist_name	0
userlist_username	1
userlist_posts	1
userlist_karma	1
userlist_email	0
userlist_usertype	0
userlist_joindate	1
userlist_lastvisitdate	0
userlist_userhits	1
latestcategory	0
showstats	1
showwhoisonline	1
showgenstats	1
showpopuserstats	1
popusercount	5
showpopsubjectstats	1
popsubjectcount	5
usernamechange	0
rules_infb	1
rules_cid	1
help_infb	1
help_cid	1
showspoilertag	1
showvideotag	1
showebaytag	1
trimlongurls	1
trimlongurlsfront	40
trimlongurlsback	20
autoembedyoutube	1
autoembedebay	1
ebaylanguagecode	en-us
fbsessiontimeout	1800
highlightcode	0
rss_type	topic
rss_timelimit	month
rss_limit	100
rss_included_categories
rss_excluded_categories
rss_specification	rss2.0
rss_allow_html	1
rss_author_format	name
rss_author_in_title	1
rss_word_count	0
rss_old_titles	1
rss_cache	900
fbdefaultpage	recent
default_sort	asc
alphauserpointsnumchars	0
sef	1
sefcats	1
sefutf8	1
showimgforguest	1
showfileforguest	1
pollnboptions	4
pollallowvoteone	1
pollenabled	1
poppollscount	5
showpoppollstats	1
polltimebtvotes	00:15:00
pollnbvotesbyuser	100
pollresultsuserslist	1
maxpersotext	50
ordering_system	mesid
post_dateformat	ago
post_dateformat_hover	datetime
hide_ip	1
js_actstr_integration	0
imagetypes	jpg,jpeg,gif,png
checkmimetypes	1
imagemimetypes	image/jpeg,image/jpg,image/gif,image/png
imagequality	50
thumbheight	32
thumbwidth	32
hideuserprofileinfo	put_empty
integration_access	joomla
integration_login	joomla
integration_avatar	kunena
integration_profile	kunena
integration_private	auto
integration_activity	auto
boxghostmessage	0
userdeletetmessage	0
latestcategory_in	1
topicicons	1
onlineusers	1
debug	0
catsautosubscribed	0
showbannedreason	0
version_check	1
showthankyou	1
showpopthankyoustats	1
popthankscount	5
mod_see_deleted	1
bbcode_img_secure	text
listcat_show_moderators	0
lightbox	1
activity_limit	0
show_list_time	720
show_session_type	0
show_session_starttime	0
userlist_allowed	0

Third-party components: AlphaUserPoints: Disabled or not installed | CommunityBuilder: Installed (Version : 1.3.1) | Jomsocial: Disabled or not installed | UddeIm: Disabled or not installed

Third-party SEF components: sh404sef: Disabled or not installed | ARTIO JoomSEF: Disabled or not installed | AceSEF: Disabled or not installed

Plugins: System - Mootools12: Disabled | System - Mootools Upgrade: Disabled | JFirePHP: Disabled or not installed | Kunena Discuss: Disabled or not installed | Kunena Search: Disabled or not installed | My Kunena Forum Menu: Disabled or not installed | My Kunena Forum Posts: Disabled or not installed

Modules: Kunena Latest: Disabled or not installed | Kunena Stats: Disabled or not installed | Kunena Login: Disabled or not installed

Hello,

I have exactly the same problem after installing Kunena. I cannot access the threads, I am rejected with this redirect error.

I've read the whole thread but found no solution. So, What do I have to do to make it work?

Thank you.

Victorius.

Database collation check: The collation of your table fields are correct

Legacy mode: Enabled | Joomla! SEF: Enabled | Joomla! SEF rewrite: Enabled | FTP layer: Disabled |

This message contains confidential information

htaccess: Exists | PHP environment: Max execution time: 30 seconds | Max execution memory: 128M | Max file upload: 128M

Joomla default template details : yoo_explorer | author: YOOtheme | version: 5.5.8 | creationdate: December 2010

Kunena default template details : Blue Eagle (default) | author: Kunena Team | version: 1.6.2 | creationdate: 2010-12-29

Kunena version detailled: Installed version: 1.6.2 | Build: 3894 | Version name: Team | Kunena detailled configuration:

Warning: Spoiler!

[th]Kunena config settings:[/th]

board_title	Konzol Center
board_offline	0
board_ofset	0.00
offline_message	<h2>A Fórum karbantartás miatt nem elérhető.</h2> <div>Kérjük nézz vissza később!</div>
enablerss	1
enablepdf	1
threads_per_page	20
messages_per_page	6
messages_per_page_search	15
showhistory	1
historylimit	6
shownew	1
jmambot	0
disemoticons	0
template	default
showannouncement	1
avataroncat	0
catimagepath	category_images/
showchildcaticon	1
annmodid	62
rtewidth	450
rteheight	300
enableforumjump	1
reportmsg	1
username	1
askemail	1
showemail	0
showuserstats	1
showkarma	1
useredit	1
useredittime	0
useredittimegrace	600
editmarkup	1
allowsubscriptions	1
subscriptionschecked	1
allowfavorites	1
maxsubject	50
maxsig	300
regonly	0
changename	1
pubwrite	0
floodprotection	0
mailmod	0
mailadmin	0
captcha	0
mailfull	1
allowavatar	1
allowavatarupload	1
allowavatargallery	1
avatarquality	65
avatarsize	2048
allowimageupload	0
allowimageregupload	1
imageheight	800
imagewidth	800
imagesize	150
allowfileupload	0
allowfileregupload	1
filetypes	txt,rtf,pdf,zip,tar.gz,tgz,tar.bz2
filesize	120
showranking	1
rankimages	1
avatar_src	fb
fb_profile	fb
pm_component	no
userlist_rows	30
userlist_online	1
userlist_avatar	1
userlist_name	1
userlist_username	1
userlist_posts	1
userlist_karma	1
userlist_email	0
userlist_usertype	0
userlist_joindate	1
userlist_lastvisitdate	1
userlist_userhits	1
latestcategory	0
showstats	1
showwhoisonline	1
showgenstats	1
showpopuserstats	1
popusercount	5
showpopsubjectstats	1
popsubjectcount	5
usernamechange	0
rules_infb	1
rules_cid	1
help_infb	1
help_cid	1
showspoilertag	1
showvideotag	1
showebaytag	1
trimlongurls	1
trimlongurlsfront	40
trimlongurlsback	20
autoembedyoutube	1
autoembedebay	1
ebaylanguagecode	en-us
fbsessiontimeout	1800
highlightcode	0
rss_type	topic
rss_timelimit	month
rss_limit	100
rss_included_categories
rss_excluded_categories
rss_specification	rss2.0
rss_allow_html	1
rss_author_format	name
rss_author_in_title	1
rss_word_count	0
rss_old_titles	1
rss_cache	900
fbdefaultpage	recent
default_sort	asc
alphauserpointsnumchars	0
sef	0
sefcats	0
sefutf8	0
showimgforguest	1
showfileforguest	1
pollnboptions	4
pollallowvoteone	1
pollenabled	1
poppollscount	5
showpoppollstats	1
polltimebtvotes	00:15:00
pollnbvotesbyuser	100
pollresultsuserslist	1
maxpersotext	50
ordering_system	mesid
post_dateformat	ago
post_dateformat_hover	datetime
hide_ip	1
js_actstr_integration	0
imagetypes	jpg,jpeg,gif,png
checkmimetypes	1
imagemimetypes	image/jpeg,image/jpg,image/gif,image/png
imagequality	50
thumbheight	32
thumbwidth	32
hideuserprofileinfo	put_empty
integration_access	auto
integration_login	auto
integration_avatar	auto
integration_profile	auto
integration_private	auto
integration_activity	auto
boxghostmessage	0
userdeletetmessage	0
latestcategory_in	1
topicicons	1
onlineusers	1
debug	0
catsautosubscribed	0
showbannedreason	1
version_check	1
showthankyou	1
showpopthankyoustats	1
popthankscount	5
mod_see_deleted	0
bbcode_img_secure	text
listcat_show_moderators	1
lightbox	1
activity_limit	0
show_list_time	720
show_session_type	0
show_session_starttime	0
userlist_allowed	0

Third-party components: AlphaUserPoints: Disabled or not installed | CommunityBuilder: Disabled or not installed | Jomsocial: Disabled or not installed | UddeIm: Disabled or not installed

Third-party SEF components: sh404sef: Disabled or not installed | ARTIO JoomSEF: Disabled or not installed | AceSEF: Disabled or not installed

Plugins: System - Mootools12: Disabled | System - Mootools Upgrade: Enabled | JFirePHP: Disabled or not installed | Kunena Discuss: Disabled or not installed | Kunena Search: Disabled or not installed | My Kunena Forum Menu: Disabled or not installed | My Kunena Forum Posts: Disabled or not installed

Modules: Kunena Latest: Disabled or not installed | Kunena Stats: Disabled or not installed | Kunena Login: Disabled or not installed

Victorius: Thank you for your question and thank you for reading this entire topic.

If you have read this entire topic you will see that there are several possible causes for the "redirect loop" situation. However it seems most likely that the cause affecting most users is because they have two menu items, both of them have the menu alias "forum", just like you had.

But I went to your website, and I clicked the menu item that is labelled Fórum , and I did not encounter any "This webpage has a redirect loop" error message when I clicked on any links on your site. So, maybe you fixed the problem before I looked at it? :dry:

Also, if you have read this entire topic, you will also see - several times - my responses to where people have shown in their K 1.6 configuration reports that they are using legacy mode. I always advise people, who are using legacy mode, to read the very important information about legacy mode and to eliminate the cause of their dependence on this feature. If you do not have any J! 1.0 software running on your website, then disable the System - Legacy plugin. If you are running J! 1.0 software on your website, then uninistall it and do not use J! 1.0 software because there is no support for it.

K 1.6 has not been tested with legacy mode.

Hello,

Delete the kunena menu by usning Joomla menu manager and re-create it by unsing the function in Kunena control panel.