Solved Registered Member/User Online Status

Hello,

I'm new to Kunena but have been using Joomla for about ten years. Normally I would install phpbb but wanted something a little easier to intergrade. The issue that I'm having is with the Kunena's member login status.

When I log in with my admin account it shows me down at the bottom, "who is online" just fine. Red with my admin name.

Then I log out and log back in with my normal registered member account and it doesn't show me as a logged in member. Without logging out, if I go to Joomla acp and clear "com_kunena.template" cache. Then hit refresh I pop up in blue which is what it should be. I looked into the cache option in both Joomla and Kunena, all seems okay.

Any help with this would be greatly appreciated.

Joomla 3.3.0
Kunena 3.0.5

Doesn't matter if I try to login with the registered member account first it doesn't show up. I even tried from another computer thinking it was maybe saving a cookie from the admin account. Does the same thing.

Database collation check: The collation of your table fields are correct

Joomla! SEF: Enabled | Joomla! SEF rewrite: Disabled | FTP layer: Disabled |

This message contains confidential information

htaccess: Exists | PHP environment: Max execution time: 30 seconds | Max execution memory: 64M | Max file upload: 64M

Kunena menu details:

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ID	Name	Menutype	Link	Path
108	Forum	mainmenu	view=category&layout=list&catid=0	forum-home
172	Forum	forummenu	view=home&defaultmenu=174	forum
173	Index	forummenu	view=category&layout=list	forum/index
174	Recent Topics	forummenu	view=topics&mode=replies	forum/recent
175	New Topic	forummenu	view=topic&layout=create	forum/newtopic
176	No Replies	forummenu	view=topics&mode=noreplies	forum/noreplies
177	My Topics	forummenu	view=topics&layout=user&mode=default	forum/mylatest
178	Profile	forummenu	view=user	forum/profile
179	Help	forummenu	view=misc	forum/help
180	Search	forummenu	view=search	forum/search

Joomla default template details : sj_tech | author: YouTech Company | version: 1.0.2 | creationdate: Unknown

Kunena default template details : Blue Eagle | author: Kunena Team | version: 3.0.5 | creationdate: 2014-03-09

Kunena version detailed: Kunena 3.0.5 | 2014-03-09 [ Invecchiato ]
| Kunena detailed configuration:

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Kunena config settings:
board_offline	0
enablerss	1
threads_per_page	20
messages_per_page	6
messages_per_page_search	15
showhistory	1
historylimit	6
shownew	1
disemoticons	0
template	blue_eagle
showannouncement	1
avataroncat	0
catimagepath	category_images
showchildcaticon	1
rtewidth	450
rteheight	300
enableforumjump	1
reportmsg	1
username	1
askemail	0
showemail	0
showuserstats	1
showkarma	1
useredit	1
useredittime	0
useredittimegrace	600
editmarkup	1
allowsubscriptions	1
subscriptionschecked	1
allowfavorites	1
maxsubject	50
maxsig	300
regonly	0
pubwrite	0
floodprotection	0
mailmod	0
mailadmin	0
captcha	0
mailfull	1
allowavatarupload	1
allowavatargallery	1
avatarquality	75
avatarsize	2048
imageheight	800
imagewidth	800
imagesize	150
filetypes	txt,rtf,pdf,zip,tar.gz,tgz,tar.bz2
filesize	120
showranking	1
rankimages	1
userlist_rows	30
userlist_online	1
userlist_avatar	1
userlist_name	1
userlist_posts	1
userlist_karma	1
userlist_email	0
userlist_joindate	0
userlist_lastvisitdate	0
userlist_userhits	0
latestcategory
showstats	1
showwhoisonline	1
showgenstats	1
showpopuserstats	1
popusercount	5
showpopsubjectstats	1
popsubjectcount	5
usernamechange	0
showspoilertag	1
showvideotag	1
showebaytag	1
trimlongurls	1
trimlongurlsfront	40
trimlongurlsback	20
autoembedyoutube	1
autoembedebay	1
ebaylanguagecode	en-us
sessiontimeout	1800
highlightcode	0
rss_type	topic
rss_timelimit	month
rss_limit	100
rss_included_categories
rss_excluded_categories
rss_specification	rss2.0
rss_allow_html	1
rss_author_format	name
rss_author_in_title	1
rss_word_count	0
rss_old_titles	1
rss_cache	900
defaultpage	recent
default_sort	asc
sef	1
showimgforguest	1
showfileforguest	1
pollnboptions	4
pollallowvoteone	1
pollenabled	1
poppollscount	5
showpoppollstats	1
polltimebtvotes	00:15:00
pollnbvotesbyuser	100
pollresultsuserslist	1
maxpersotext	50
ordering_system	mesid
post_dateformat	ago
post_dateformat_hover	ago
hide_ip	1
imagetypes	jpg,jpeg,gif,png
checkmimetypes	1
imagemimetypes	image/jpeg,image/jpg,image/gif,image/png
imagequality	50
thumbheight	32
thumbwidth	32
hideuserprofileinfo	put_empty
boxghostmessage	0
userdeletetmessage	0
latestcategory_in	1
topicicons	1
debug	0
catsautosubscribed	0
showbannedreason	0
version_check	1
showthankyou	1
showpopthankyoustats	1
popthankscount	5
mod_see_deleted	0
bbcode_img_secure	text
listcat_show_moderators	1
lightbox	1
show_list_time	720
show_session_type	0
show_session_starttime	0
userlist_allowed	0
userlist_count_users	1
enable_threaded_layouts	0
category_subscriptions	post
topic_subscriptions	every
pubprofile	1
thankyou_max	10
email_recipient_count	0
email_recipient_privacy	bcc
captcha_post_limit	0
keywords	0
userkeywords	0
image_upload	registered
file_upload	registered
topic_layout	flat
time_to_create_page	1
show_imgfiles_manage_profile	1
hold_newusers_posts	0
hold_guest_posts	0
attachment_limit	8
pickup_category	0
article_display	intro
send_emails	1
fallback_english	1
cache	1
cache_time	120
iptracking	1
rss_feedburner_url
autolink	1
access_component	1
statslink_allowed	1

| Kunena integration settings:

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Kunena - AlphaUserPoints Disabled
Kunena - Community Builder Disabled
Kunena - Gravatar Disabled
Kunena - JomSocial Disabled
Kunena - Joomla Enabled: access=1 login=1
Kunena - Kunena Enabled: avatar=1 profile=1
Kunena - UddeIM Enabled: private=1

| Joomla! detailed language files installed:

Warning: Spoiler!

Joomla! languages installed:
en-GB	English (United Kingdom)
en-US	English (USA)

Third-party components: UddeIM 3.4

Third-party SEF components: None

Plugins: None

Modules: None

Am I correct in you saying that you use ACP?

I realise that you are using J! 3.3.0 - I haven't had time to fully explore this new version (and it's possible that J! 3.3.0 performs caching differently to J! 2.5 or earlier versions in the J! 3.x series) but ACP may be a relevant factor. I am not sure that this matter can be classified as a defect of Kunena - only time and other reports that confirm your situation will tell - but I will leave this topic in the "defect" category for the present.

I would like to see other people contribute to this topic to share their experience.

Although this website ( www.kunena.org ) does not use J! 3.3.0, are you able to reproduce here the same conditions that you experience on your own site?

If I remember correctly, Joomla login state is held as a record in the table _session.

Has there been any discussion on the Joomla forum about problems with J! 3.3.0 and login state?

Am I correct in you saying that you use ACP?

Yes, Joomla Admin Control Panel - This has nothing to do with the issue, it's just what I found would work to display registered users in the Who is Online section.

Just to clarify, I login under a normal registered user name. Both Joomla and Kunena recognize me as logged in member and all function work as they should.

The problem is down at the Who is Online section. It does not display me as a logged in user.

Thanks for your help in this matter.

bada wrote: Am I correct in you saying that you use ACP?

Thank you for the clarification. I am not familiar with the term ACP = Joomla Admin Control Panel. I was confusing it with APC = Advanced PHP Cache.

I should have asked you, are you using APC.

Joomla maintains details about who is online in the _sessions table. This table is periodically cleared according to the Joomla session length setting.

We have discussed your problem before in this forum; see User offline but he's online

Kunena uses the informaiton in the "Who's Online" area from the Joomla table. If the information is wrong in Kunena it is because the information is "wrong" in the Joomla table. Kunena is not the culprit here; the cause of your problem lies in Joomla on your website.

I recommend that you read Login / Logout problem . I hope this helps.

No-one else has contributed to this topic. The reported "defect" is unconfirmed.

*** Topic moved to Miscellaneous, off-topic and general Joomla category ***

*** Topic closed - assumed esolved satisfactorily - as a result of lack of community interest in the subject ***