Question Smartphone Emoticons Management

  I hope I can fulfil your wish.  

 

Gindi wrote:

  I hope I can fulfil your wish.  

 

Hi Gindi, yes! Thanks!

I attach the screenshot of the e-mail I have received when you have replied to this topic.



I have opened it with "Mail" by Apple iOS (but it's the same with Thunderbird on Windows 10 for example).

As you can see, the emoticon aren't visibile in the e-mail.

Yes, I’m familiar with that problem. It’s down to how the emoticons are addressed. In earlier versions of Kunena up to Joomla 4, the emoticon code was passed through. After that, it was changed, and now the URL of the emoticons is passed through. That’s why the emoticons can’t be displayed in emails and local backups because the address is incorrect.
 Sometimes I look up the codes in the emoticon folder and copy them into the message; that way, they’ll also appear in a local backup. 

Gindi wrote:

Yes, I’m familiar with that problem. It’s down to how the emoticons are addressed. In earlier versions of Kunena up to Joomla 4, the emoticon code was passed through. After that, it was changed, and now the URL of the emoticons is passed through. That’s why the emoticons can’t be displayed in emails and local backups because the address is incorrect.
 Sometimes I look up the codes in the emoticon folder and copy them into the message; that way, they’ll also appear in a local backup. 

Thanks for your answer. I don’t understand your solution.

Anyway, is it possible that the issue is related to the fact that in the email template the emoticons are referred by relative path instead of absolute path?

I think it’s because of the open square bracket in the emoticon. [img
 Apparently, this only works in Kunena.
 

I’ve looked into the issue of emoticons again and have identified two possible reasons why they aren’t displaying.
One possibility is that Kunena uses the absolute path to display the emoticons.
The second possibility is the character set. The emoticons in Kunena require the utf8mb4 character set to display properly; utf8 is usually not sufficient. They then appear as ?.