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Question User with iPad drives me insane!

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4 weeks 2 days ago - 4 weeks 2 days ago #1 by Ratman
Hi there.

I have one user who really drives me nuts. He's a rather old user, about 80 years I think. He uses an iPad to contrbute to my forum. I don't know why, but when he writes a post, he opens this post over and over again for editing. Sometimes he edits a single post 15 times ore more. But that's not what is bothering me.

Problem 1: When this user saves his edited post, I can see in the logs that he has saved this post two to four times in a single second! Same thread, same user, same IP, increasing post-ID. How can this be?

Problem 2: I think this is related to problem one: In the past it happened a few times, that this user managed to change the thread topic to the topic of a completely different thread. But this is prohibited in the kunena settings, only an admin is allowed to change the topic. But he did it. He says he does not know how this happened. And I don't know either.

Any ideas? It seems he also produced some inconsistencies in the database, see my other thread here ("Rebuild single thread from site backup?").

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Kunena menu details:

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Joomla default template details : ja_purity_iv | author: JoomlArt | version: 1.2.0 | creationdate: October 31th, 2023

Kunena default template details : NTS KBee | author: Nice Theme Store Team | version: 6.0.2 | creationdate: 2024-01-13

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Kunena version detailed: Kunena 6.2.3 | 2024-01-11 [ Git Repository ]
        | Kunena detailed configuration:

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| Kunena integration settings:
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| Joomla! detailed language files installed:
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Third-party components: CommunityBuilder 2.9.1+build.2024.01.17.14.35.34.9d2a7ffab

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Modules: Kunena Search 6.0.5

Last edit: 4 weeks 2 days ago by Ratman. Reason: attached config report

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4 weeks 1 day ago #2 by Ratman
One additional info: The user told me that he has sensory problems in his fingertips and therefore sometimes presses the buttons on his iPad several times in quick succession. Could this cause the post to be saved more than once in a second?

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4 weeks 1 day ago #3 by rich

One additional info: The user told me that he has sensory problems in his fingertips and therefore sometimes presses the buttons on his iPad several times in quick succession. Could this cause the post to be saved more than once in a second?

Yes, that's right, I've already tested it.
However, it is not possible for a normal user to send in such quick succession because flood protection is activated. But it will probably still be logged.

Problem 2: I think this is related to problem one: In the past it happened a few times, that this user managed to change the thread topic to the topic of a completely different thread. But this is prohibited in the kunena settings, only an admin is allowed to change the topic. But he did it. He says he does not know how this happened. And I don't know either.

This is very easy to explain. If your users are always allowed to edit their posts, then the topic creator can also change the title when he edits the first post.
The solution is that you no longer allow your users to edit the posts to which there is already a reply.

The subjeect change you are referring to has nothing to do with this. This means that you can change the titles within a topic as you wish, but the main title remains the same.
Example: You change the title of a reply from "Topic Green" to "Topic Red". If I now click on Reply under your post, I reply to you under the title "Topic Red".
But if I click on Reply Topic below, I will reply to the main topic "Topic Green".

 
The following user(s) said Thank You: Ratman

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4 weeks 1 day ago #4 by Ratman
Thanks for your fast reply and explaination.

Damn, you are right! I always thought that disabling the option "Allow users to change the subject of their topics and replies." disables this permanently and always. I did not recognize that allowing to edit posts changes this.

May I ask: Is this a bug? I think that enabling to edit your posts (always or for a limited time) should not break the "Allow users to change the subject of their topics and replies." option. Or is there a good reason for this?

 

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4 weeks 13 hours ago #5 by Ratman
Hi, its me again :)

I did some more testing and I found out that a normal user can NOT change the subject of a post, neither when answering a thread nor when editing an own post. The subject line is grayed out and not editable. Only an account with adminrights can change the subject.

When I wrote my answer last evening, I was logged in with an account which is in the administrators group. I tested again with an account without adminrights.

So again I am asking myself how this iPad user managed to change the subject?

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4 weeks 10 hours ago #6 by rich

I did some more testing and I found out that a normal user can NOT change the subject of a post, neither when answering a thread nor when editing an own post. The subject line is grayed out and not editable. Only an account with adminrights can change the subject.

You are right, users cannot change the subject if it is not allowed in the configuration. Now I am no longer sure whether this was always the case.

So again I am asking myself how this iPad user managed to change the subject?

I don't see any possibility, unless he has moderator rights (or maybe a moderator has adjusted his subject?).

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4 weeks 6 hours ago #7 by Ratman

You are right, users cannot change the subject if it is not allowed in the configuration. Now I am no longer sure whether this was always the case.
As far as I know and remember, yes!

So again I am asking myself how this iPad user managed to change the subject?

I don't see any possibility, unless he has moderator rights (or maybe a moderator has adjusted his subject?).
No, he is just a standard user, no admin, no mod. And at the moment I'm the only admin or mod, so I'm very sure that no admin/mod has changed the subject. I can only think of an unknown bug that can be triggered with an iPad only.

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