Question User with iPad drives me insane!

Hi there.

I have one user who really drives me nuts. He's a rather old user, about 80 years I think. He uses an iPad to contrbute to my forum. I don't know why, but when he writes a post, he opens this post over and over again for editing. Sometimes he edits a single post 15 times ore more. But that's not what is bothering me.

Problem 1: When this user saves his edited post, I can see in the logs that he has saved this post two to four times in a single second! Same thread, same user, same IP, increasing post-ID. How can this be?

Problem 2: I think this is related to problem one: In the past it happened a few times, that this user managed to change the thread topic to the topic of a completely different thread. But this is prohibited in the kunena settings, only an admin is allowed to change the topic. But he did it. He says he does not know how this happened. And I don't know either.

Any ideas? It seems he also produced some inconsistencies in the database, see my other thread here ("Rebuild single thread from site backup?").

Database collation check: The collation of your table fields are correct
        

Joomla! SEF: Enabled | Joomla! SEF rewrite: Disabled | FTP layer: Disabled |
       

This message contains confidential information

htaccess: Exists | PHP environment: Max execution time: 30 seconds | Max execution memory: 128M | Max file upload: 

Kunena menu details:

Warning: Spoiler!

ID	Name	Menutype	Link	Path	In trash
1693	Forum	kunenamenu	view=home&defaultmenu=1695	forum	No
1694	Index	kunenamenu	view=category&layout=list	forum/index	No
1695	Letzte Beiträge	kunenamenu	view=topics&mode=replies	forum/recent	No
1696	Ungelesen	kunenamenu	view=topics&layout=unread	forum/unread	No
1697	Neuer Beitrag	kunenamenu	view=topic&layout=create	forum/newtopic	No
1698	Unbeantwortet	kunenamenu	view=topics&mode=noreplies	forum/noreplies	No
1699	Meine Beiträge	kunenamenu	view=topics&layout=user&mode=default	forum/mylatest	No
1700	Mein Profil	kunenamenu	view=user	forum/profile	No
1701	Help	kunenamenu	view=misc	forum/help	No
1702	Suche	kunenamenu	view=search	forum/search	No
1703	Forum	mainmenu	Itemid=1693	kunena-2024-01-01	No

Joomla default template details : ja_purity_iv | author: JoomlArt | version: 1.2.0 | creationdate: October 31th, 2023

Kunena default template details : NTS KBee | author: Nice Theme Store Team | version: 6.0.2 | creationdate: 2024-01-13

Kunena template params:

Warning: Spoiler!

DefaultCategoryicon
profileIconset	default
DefaultIconset	default
editorIconset	default
bootstrap	1
borderless	1
tooltips	1
SubjectLengthMessage	80
fullactions	1
quick	0
displayMenu	1
displayDropdownMenu	1
displayDropdownContent	1
displayModule	1
displayBreadcrumb	1
displayAnnouncement	1
displayFooter	1
avatarPosition	left
formRecover	1
labels	0
whoisonlineName	default
avatarType	rounded
topicicontype	fa
fontawesome	0
socialshare	0
socialsharetag
socialtheme	classic
optional_username	0
writeaccess	0
localstorage	0
moduleIdWebauthn	0
kPreset	blue
kPrimary	#f9a510
kAccent	#be9ac7
kSuccess	#15803d
kWarning	#f9a510
kDanger	#dc2626
kText	#374151
kLink	#f9a510
kLinkHover	#f9a510
kNavInactiveBg	#737373
kNavInactive	#ffffff
kNavHoverBg	#656565
kNavHover	#ffffff
kNavActiveBg	#f9a510
kNavActive	#ffffff
kHeaderBg	#f9a510
kheaderText	#ffffff
kHeaderLink	#ffffff
kHeaderLinkHover	#ffffff
kIconBg	#f0f0f0
kIcon	#999999
kIconHover	#f9a510
IconColorNew	#48a348
editorType	ckeditor
Bold	1
Italic	1
Underline	1
Strike	1
Subscript	1
Superscript	1
RemoveFormat	1
BulletedList	1
NumberedList	1
Blockquote	1
JustifyLeft	1
JustifyCenter	1
JustifyRight	1
JustifyBlock	1
Link_Unlink	1
Image	1
Smiley	1
Confidential	1
Hidetext	1
Spoiler	1
Code	1
Ebay	0
Twitter	0
Instagram	0
Soundcloud	0
FontSize	1
TextColor	1
Maximize	1
Map	1
Video	1
editorButtons	Ebay,Twitter,Instagram,Soundcloud
nameskinckeditor
ckeditorcustomprefixconfigfile
avatarSizeX	40
avatarSizeY	90
avatarSizeXThumb	40
avatarSizeYThumb	40
avatarSizeXWelcome	72
avatarSizeYWelcome	72
avatarSizeXList	40
avatarSizeYList	40
avatarSizeXPost	144
avatarSizeYPost	144
avatarSizeXProfile	200
avatarSizeYProfile	200
templatebyText
templatebyName
templatebyLink

Kunena version detailed: Kunena 6.2.3 | 2024-01-11 [ Git Repository ]
        | Kunena detailed configuration:

Warning: Spoiler!

Kunena config settings:
boardOffline	0
enableRss	0
threadsPerPage	20
messagesPerPage	20
messagesPerPageSearch	15
showHistory	1
historyLimit	20
showNew	1
disableEmoticons	0
template	nts_kbee
showAnnouncement	1
avatarOnCategory	0
showChildCatIcon	1
rteWidth	450
rteHeight	300
enableForumJump	1
reportMsg	1
username	1
askEmail	0
showEmail	0
showUserStats	1
showKarma	1
userEdit	3
userEditTime	7200
userEditTimeGrace
editMarkup	1
allowSubscriptions	1
subscriptionsChecked	0
allowFavorites	1
maxSig	300
regOnly	0
pubWrite	0
floodProtection	30
mailModerators	0
mailAdministrators	0
captcha	-1
mailFull	0
allowAvatarUpload	1
allowAvatarGallery	1
avatarQuality	100
avatarSize	16000
imageHeight	3000
imageWidth	3000
imageSize	16000
fileTypes	txt,rtf,pdf,zip,tar.gz,tgz,tar.bz2
fileSize	16000
showRanking	1
rankImages	1
userlistRows	20
userlistOnline	1
userlistAvatar	0
userlistPosts	1
userlistKarma	1
userlistEmail	0
userlistJoinDate	1
userlistLastVisitDate	0
userlistUserHits	1
latestCategory	0
showStats	1
showWhoIsOnline	1
showGenStats	1
showPopUserStats	1
popUserCount	5
showPopSubjectStats	1
popSubjectCount	5
showSpoilerTag	1
showVideoTag	1
showEbayTag	0
trimLongUrls	1
trimLongUrlsFront	40
trimLongUrlsBack	20
autoEmbedYoutube	1
autoEmbedEbay	0
ebayLanguageCode	en-us
sessionTimeOut	1800
highlightCode	0
rssType	topic
rssTimeLimit	1 month
rssLimit	100
rssIncludedCategories
rssExcludedCategories
rssSpecification	rss2.0
rssAllowHtml	1
rssAuthorFormat	name
rssAuthorInTitle	1
rssWordCount	0
rssOldTitles	1
rssCache	900
defaultPage	recent
defaultSort	asc
sef	1
showImgForGuest	1
showFileForGuest	0
pollNbOptions	10
pollAllowVoteOne	1
pollEnabled	1
popPollsCount	5
showPopPollStats	1
pollTimeBtVotes	00:05:00
pollNbVotesByUser	100
pollResultsUserslist	1
allowUserEditPoll	0
maxPersonalText	50
orderingSystem	mesid
postDateFormat	datetime_today
postDateFormatHover	none
hideIp	1
imageTypes	jpg,jpeg,gif,png
checkMimeTypes	1
imageMimeTypes	image/jpeg,image/jpg,image/gif,image/png
imageQuality	80
thumbHeight	32
thumbWidth	32
hideUserProfileInfo	put_empty
boxGhostMessage	0
userDeleteMessage	0
latestCategoryIn	1
topicIcons	1
debug	0
catsAutoSubscribed	0
showBannedReason	0
showThankYou	1
showPopThankYouStats	1
popThanksCount	5
modSeeDeleted	0
bbcodeImgSecure	text
listCatShowModerators	0
lightbox	1
showListTime	-1
showSessionType	1
showSessionStartTime	1800
userlistAllowed	0
userlistCountUsers	1
enableThreadedLayouts	0
categorySubscriptions	disabled
topicSubscriptions	first
pubProfile	0
thankYouMax	10
emailRecipientCount	0
emailRecipientPrivacy	bcc
captchaPostLimit	0
imageUpload	registered
fileUpload	registered
topicLayout	flat
timeToCreatePage	1
showImgFilesManageProfile	1
holdNewUsersPosts	0
holdGuestPosts	1
attachmentLimit	12
pickupCategory	1
articleDisplay	intro
sendEmails	1
fallbackEnglish	1
cache	1
cacheTime	60
ipTracking	0
rssFeedBurnerUrl
autoLink	1
accessComponent	0
statsLinkAllowed	0
superAdminUserlist	0
attachmentProtection	1
categoryIcons	1
avatarCrop	0
userReport	1
searchTime	all
teaser	0
ebayLanguage	77
ebayCertId
allowChangeSubject	0
maxLinks	20
readOnly	0
ratingEnabled	1
urlSubjectTopic	1
logModeration	1
attachStart	0
attachEnd	14
attachmentUtf8	1
autoEmbedSoundcloud	0
emailHeader	media/kunena/email/hero-wide.png
userStatus	1
signature	1
personal	1
social	0
plainEmail	1
moderatorPermDelete	0
avatarTypes	gif,jpeg,jpg
smartLinking	0
defaultAvatar	nophoto.png
defaultAvatarSmall	s_nophoto.png
quickReply	1
avatarEdit	0
activeMenuItem
mainMenuId
homeId
indexId
moderatorsId
topicListId
miscId
profileId
searchId
custom_id
avatarType	0
sefRedirect	1
allowEditPoll	0
useSystemEmails	0
autoEmbedInstagram	0
disableRe	0
email_sender_name
display_filename_attachment	0
new_users_prevent_post_url_images	0
minimal_user_posts_add_url_image	10
utmSource	0
emailHeaderSizeY	560
emailHeaderSizeX	560
moderator_id
profiler	0
pickup_category
privateMessage	1
datePickerFormat	dd/mm/yyyy
sendMailUserBanned	0
mailBodyUserBanned
catimagepath
maxsubject	50
allow_user_edit_poll	0
show_imgfiles_manage_profile	1
legacy_urls	0
avatarresizemethod	2
moderator_permdelete	0
lazyload	0

| Kunena integration settings:

Warning: Spoiler!

Kunena - Finder Disabled
 Kunena - AltaUserPoints Disabled
 Kunena - Community Builder Enabled:  access=1  login=1  activity=1  avatar=1  profile=1  private=0  
 Kunena - Easyblog Disabled
 Kunena - Easyprofile Disabled
 Kunena - Easysocial Disabled
 Kunena - Gravatar Disabled
 Kunena - JomSocial Disabled
 Kunena - Joomla Enabled:  access=1  login=1  
 Kunena - Kunena Enabled:  avatar=1  profile=1  
 Kunena - UddeIm Disabled

| Joomla! detailed language files installed:

Warning: Spoiler!

Joomla! languages installed:
de-DE	German (Germany)
en-GB	English (United Kingdom)

Third-party components: CommunityBuilder 2.9.1+build.2024.01.17.14.35.34.9d2a7ffab

Third-party SEF components: None

Plugins: None

Modules: Kunena Search 6.0.5

One additional info: The user told me that he has sensory problems in his fingertips and therefore sometimes presses the buttons on his iPad several times in quick succession. Could this cause the post to be saved more than once in a second?

One additional info: The user told me that he has sensory problems in his fingertips and therefore sometimes presses the buttons on his iPad several times in quick succession. Could this cause the post to be saved more than once in a second?

Yes, that's right, I've already tested it.
However, it is not possible for a normal user to send in such quick succession because flood protection is activated. But it will probably still be logged.

Problem 2: I think this is related to problem one: In the past it happened a few times, that this user managed to change the thread topic to the topic of a completely different thread. But this is prohibited in the kunena settings, only an admin is allowed to change the topic. But he did it. He says he does not know how this happened. And I don't know either.

This is very easy to explain. If your users are always allowed to edit their posts, then the topic creator can also change the title when he edits the first post.
The solution is that you no longer allow your users to edit the posts to which there is already a reply.

The subjeect change you are referring to has nothing to do with this. This means that you can change the titles within a topic as you wish, but the main title remains the same.
Example: You change the title of a reply from "Topic Green" to "Topic Red". If I now click on Reply under your post, I reply to you under the title "Topic Red".
But if I click on Reply Topic below, I will reply to the main topic "Topic Green".

 

Thanks for your fast reply and explaination.

Damn, you are right! I always thought that disabling the option "Allow users to change the subject of their topics and replies." disables this permanently and always. I did not recognize that allowing to edit posts changes this.

May I ask: Is this a bug? I think that enabling to edit your posts (always or for a limited time) should not break the "Allow users to change the subject of their topics and replies." option. Or is there a good reason for this?

 

Hi, its me again

I did some more testing and I found out that a normal user can NOT change the subject of a post, neither when answering a thread nor when editing an own post. The subject line is grayed out and not editable. Only an account with adminrights can change the subject.

When I wrote my answer last evening, I was logged in with an account which is in the administrators group. I tested again with an account without adminrights.

So again I am asking myself how this iPad user managed to change the subject?

I did some more testing and I found out that a normal user can NOT change the subject of a post, neither when answering a thread nor when editing an own post. The subject line is grayed out and not editable. Only an account with adminrights can change the subject.

You are right, users cannot change the subject if it is not allowed in the configuration. Now I am no longer sure whether this was always the case.

So again I am asking myself how this iPad user managed to change the subject?

I don't see any possibility, unless he has moderator rights (or maybe a moderator has adjusted his subject?).

rich wrote:

You are right, users cannot change the subject if it is not allowed in the configuration. Now I am no longer sure whether this was always the case.

As far as I know and remember, yes!

rich wrote:

So again I am asking myself how this iPad user managed to change the subject?

I don't see any possibility, unless he has moderator rights (or maybe a moderator has adjusted his subject?).

No, he is just a standard user, no admin, no mod. And at the moment I'm the only admin or mod, so I'm very sure that no admin/mod has changed the subject. I can only think of an unknown bug that can be triggered with an iPad only.