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Kunena 7.0.4 Released
The Kunena team has announce the arrival of Kunena 7.0.4 [K 7.0.4] in stable which is now available for download as a native Joomla extension for J! 5.4.x/6.0.x. This version addresses most of the issues that were discovered in K 6.2 / K 6.3 / K 6.4 and issues discovered during the last development stages of K 7.0
Question lost avatars after "Synchronise Users" tool
2 years 10 months ago #228290
by ernst67
lost avatars after "Synchronise Users" tool was created by ernst67
Hello all,
A few days ago I was trying to improve the performance of Kunena. One of the things I did was from the tools, run the "Synchronise Users" function.
I'm not sure if this was exacly the cause but after this all our existing users lost their Avatar.
It looks like new users can still create one, and it's also saved. But existing users don't have an avatar anymore. The folder with avatars is still existing, I checked.
Another thing I tried in the same session if that some Kunena DB tables had MyIsam as datanbase eniginge. Other had InnoDB. I changes all tables to InnoDB but I don't think that was the cause for loosing the avatars.
I hope someone has a clue...
A few days ago I was trying to improve the performance of Kunena. One of the things I did was from the tools, run the "Synchronise Users" function.
I'm not sure if this was exacly the cause but after this all our existing users lost their Avatar.
It looks like new users can still create one, and it's also saved. But existing users don't have an avatar anymore. The folder with avatars is still existing, I checked.
Another thing I tried in the same session if that some Kunena DB tables had MyIsam as datanbase eniginge. Other had InnoDB. I changes all tables to InnoDB but I don't think that was the cause for loosing the avatars.
I hope someone has a clue...
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2 years 10 months ago #228291
by Leen
With kind regards
Leen
Replied by Leen on topic lost avatars after "Synchronise Users" tool
Yes I can confirm this but here at test the atavar disappears only
if the Kunena Synchronize Users the Delete lifetime ban users option is checked
if the Kunena Synchronize Users the Delete lifetime ban users option is checked
With kind regards
Leen
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2 years 10 months ago #228292
by rich
Important! Always create a backup before you make any changes to your website!
Replied by rich on topic lost avatars after "Synchronise Users" tool
I cannot confirm this error, but I already use
this fix
. Maybe you can test it, please.
Important! Always create a backup before you make any changes to your website!
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2 years 10 months ago #228295
by Leen
With kind regards
Leen
Replied by Leen on topic lost avatars after "Synchronise Users" tool
hi Rich
I think misunderstanding, this is about Kunena version 5.2.14
the Fix you refer to is I think only for Kunena version 6.1 ?
I think misunderstanding, this is about Kunena version 5.2.14
the Fix you refer to is I think only for Kunena version 6.1 ?
With kind regards
Leen
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2 years 10 months ago #228315
by ernst67
Replied by ernst67 on topic lost avatars after "Synchronise Users" tool
Thank you Leen, that is exactly what I did: I checked the Delete lifetime ban users option 
@Rich:
Can I try this on my 5.2 install? I did not check if the file mentioned exists under my version too.

@Rich:
Can I try this on my 5.2 install? I did not check if the file mentioned exists under my version too.
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2 years 10 months ago #228317
by xillibit
I don't provide support by PM, because this can be useful for someone else.
Replied by xillibit on topic lost avatars after "Synchronise Users" tool
Hello,
I have just done a fix on the K5.2 branch for this issue : github.com/Kunena/Kunena-Forum/commit/23...879e5b040b263f06e081
Please me if it's working after applying changes
I have just done a fix on the K5.2 branch for this issue : github.com/Kunena/Kunena-Forum/commit/23...879e5b040b263f06e081
Please me if it's working after applying changes
I don't provide support by PM, because this can be useful for someone else.
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