Question Email Notification Not Working

vscire wrote: Another note on this issue is that as the moderator I receive emails when new topics are posted and replies are made

That is a good start. At least this shows that your web server is capable of sending emails and that Kunena is generating emails. The question now remains why your non-privileged users are not receiving email?

Are these other users subscribed to the category or topic?

I did check the subscriptions and the test users are subscribed to the category and the topic.

While doing some additional testing this afternoon I noticed that when I posted topics as test user Keith and replied to those topics as test user Scott, the "reply count number" next to the topic remained 0 when Keith was logged in. If I log in as the administrator I see the appropriate quantity of replies from Scott on Keith's posts.

As I mentioned earlier, I get emails as the administrator but the actual Poster does not. I hope this provides some insight as to what I'm doing wrong with the setup. Thanks for your help.

After looking at the situation further, I saw that the reason the reply count was not showing Scott's replies to Keith's posts was that, as the administrator, I needed to approve them. I thought once I made the approvals the appropriate emails would be sent, but they were not.

While testing today I made some minor changes to the settings which did not fix the problem, but here is the new configuration:

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Kunena version detailed: Kunena 3.0.0 | 2013-05-15 [ Wanga ]
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vscire wrote: While doing some additional testing this afternoon I noticed that when I posted topics as test user Keith and replied to those topics as test user Scott, the "reply count number" next to the topic remained 0 when Keith was logged in.

I don't know if having to approve messages impacts on the issue about email notifications "not working"; maybe it does, maybe it doesn't?

What happens if you do not subject your forum categories to the need to approve messages? Do the email notifications work then?

Have you enabled Kunena debug mode to see if this helps shed some light on why your users do not seem to be receiving email notifications when messages are posted (i.e. when they are published) on your forum? :dry: