Solved 5.1.8 install fails midway on Joomla 3.9.1, PHP 7.2.13

Hello

I'm having no success in installing the latest Kunena 5.1.8 on a relatively clean Joomla setup (config screenshot attached) - it has Akeeba and JomSocial installed.

A recent upgrade of Akeeba went smoothly but I cannot get the Kunena install to complete - there's a screenshot of successful modules installed attached- initially the top two are enabled.

No help from the php log (nor the IIS) - no warnings reported

I have tried all the possible routes to install and also tried instaling an older version (5.1.1) to then upgrade (as suggested by another thread) - still the same server 500 error

Any suggestions as to what to look for - its a bit opaque right now

Thank you in advance

RG

1) enable the 4 kunena items.
2) Clear cache. (backend - system - cache - clear cache)
3) Go to /administrator/index.php?option=com_kunena&view=install

Thanks for the swift response - done and done (screenshots atatched)

Alas still no sign of the component

I rebooted the VM just in case that would help

php log does show an open_base dir issue from threre hours prior but not related to the install I did just now

[03-Jan-2019 13:25:52 UTC] PHP Warning: is_file(): open_basedir restriction in effect. File(C:\Inetpub\vhosts\deleted\httpdocs\tmp\C:\Inetpub\vhosts\deleted\httpdocs\tmp\) is not within the allowed path(s): (C:/Inetpub/vhosts/deleted\;C:\Windows\Temp\) in C:\Inetpub\vhosts\deleted\httpdocs\libraries\src\Installer\InstallerHelper.php on line 348

..that "\tmp\C:\Inetpub\vhosts\" part looks nasty

Anywhere else I can look for clues?

looks like your own server isn't setup correctly:

stackoverflow.com/questions/1846882/open...in-the-allowed-paths

So open php.ini, search for "open_basedir"

Before Changes open_basedir =
After Changes ;open_basedir =

Then restart your server.

Thank you both for your replies - I had put this problem on hold due to a server migration

We now have a pristine Windows 2019 server running Plesk Version 17.8.11 Update #45
PHP 7.3.3
Joomla 3.94
Akeeba 6.4.2.1

I have installed CJForums and that runs fine (available in the components drop down)

But when I try the latest Kunena 5.1.10.1 (either by Web install or download and as a package) it always throws a 500 post install
Only two of the four modules are enabled - System and Quick Icon aren't - enabling them doesn't seem to change anything

PHP open_basedir is set to none within Plesk
Windows/TMP is able to be written to
The system is in debug mode and no errors are thrown

Trying to access the post installation page yield a 500 error

Given that CJForums installs okay this does seem to be something specific to Kunena vs this setup

Any suggestions?

I'm sorry, I've no idea what cause the error, but why is the folder "deleted" included in this path?

[03-Jan-2019 13:25:52 UTC] PHP Warning: is_file(): open_basedir restriction in effect. File(C:\Inetpub\vhosts\deleted\httpdocs\tmp\C:\Inetpub\vhosts\deleted\httpdocs\tmp\) is not within the allowed path(s): (C:/Inetpub/vhosts/deleted\;C:\Windows\Temp\) in C:\Inetpub\vhosts\deleted\httpdocs\libraries\src\Installer\InstallerHelper.php on line 348