- Posts: 97
- Thank you received: 0
The Kunena team has announce the arrival of Kunena 188.8.131.52 [K 6.1.3] which is now available for download as a native Joomla extension for J! 4.2.x/4.3.x. This version addresses most of the issues that were discovered in K 6.1.0 and issues discovered during the last development stages of K 6.1
Solved We don't see an approve post anymore
We are having trouble approving posts as we moderate all posts in our forum. Used to be that you selected approve and that was it. Now we have to select the user and approve their posts, but it sometimes approves and then not. All we see is a proceed button and it goes to the same page.
Can you give us instructions on how the do this?
I have search the net and your forum but no information on current version for my issue.
Database collation check: The collation of your table fields are correct
Joomla! SEF: Enabled | Joomla! SEF rewrite: Enabled | FTP layer: Disabled |
This message contains confidential informationhtaccess: Exists | PHP environment: Max execution time: 600 seconds | Max execution memory: 128M | Max file upload: 4096M
Kunena menu details:Warning: Spoiler!
ID Name Menutype Link Path In trash 290 Forum kunenamenu view=home&defaultmenu=290 forum No 296 Profile kunenamenu view=user forum/profile No 291 Category List kunenamenu view=category&layout=list&catid=0 forum/category-list No 292 Recent Topics kunenamenu view=topics&mode=replies forum/recent No 293 New Topic kunenamenu view=topic&layout=create&catid= forum/newtopic No 294 No Replies kunenamenu view=topics&mode=noreplies forum/noreplies No 295 My Topics kunenamenu view=topics&layout=user&mode=default&modetype= forum/mylatest No 297 Help kunenamenu view=misc forum/help No 440 Recent Posts kunenamenu view=topics&layout=posts&mode=unapproved&userid= forum/recent-posts No 298 Search kunenamenu view=search forum/search No 1178 StandUpGirl Forum miscmenu view=category&layout=list&catid=0 help-forum No 299 StandUpGirl Forum mainmenu view=category&layout=list&catid=0 sisterhood/forum Yes 133 SUG Forum jomsocial view=category&layout=list&catid=0 sug-forum No
Joomla default template details : rt_metropolis | author: RocketTheme, LLC | version: 1.8 | creationdate: Unknown
Kunena default template details : Blue Eagle | author: Kunena Team | version: 4.0.5 | creationdate: 2015-08-17
Kunena version detailed: Kunena 4.0.5 | 2015-08-17 [ Turnau ]
| Kunena detailed configuration:| Kunena integration settings:Warning: Spoiler!
Kunena config settings: board_offline 0 enablerss 1 threads_per_page 50 messages_per_page 6 messages_per_page_search 15 showhistory 1 historylimit 15 shownew 1 disemoticons 0 template blue_eagle showannouncement 1 avataroncat 0 catimagepath category_images/ showchildcaticon 1 rtewidth 450 rteheight 300 enableforumjump 1 reportmsg 1 username 1 askemail 1 showemail 0 showuserstats 0 showkarma 0 useredit 0 useredittime 0 useredittimegrace 600 editmarkup 0 allowsubscriptions 1 subscriptionschecked 0 allowfavorites 1 maxsubject 100 maxsig 300 regonly 0 pubwrite 0 floodprotection 0 mailmod -1 mailadmin 0 captcha 1 mailfull 0 allowavatarupload 1 allowavatargallery 1 avatarquality 65 avatarsize 2048 imageheight 800 imagewidth 800 imagesize 150 filetypes zip,txt,doc,gz,tgz filesize 120 showranking 0 rankimages 0 userlist_rows 30 userlist_online 1 userlist_avatar 1 userlist_posts 1 userlist_karma 0 userlist_email 0 userlist_joindate 1 userlist_lastvisitdate 1 userlist_userhits 1 latestcategory 0 showstats 1 showwhoisonline 1 showgenstats 1 showpopuserstats 1 popusercount 5 showpopsubjectstats 1 popsubjectcount 5 showspoilertag 0 showvideotag 1 showebaytag 0 trimlongurls 0 trimlongurlsfront 40 trimlongurlsback 20 autoembedyoutube 1 autoembedebay 0 ebaylanguagecode en-us sessiontimeout 1800 highlightcode 0 rss_type topic rss_timelimit month rss_limit 100 rss_included_categories rss_excluded_categories rss_specification rss2.0 rss_allow_html 1 rss_author_format name rss_author_in_title 1 rss_word_count 500 rss_old_titles 0 rss_cache 900 defaultpage categories default_sort desc sef 1 showimgforguest 1 showfileforguest 1 pollnboptions 4 pollallowvoteone 1 pollenabled 1 poppollscount 5 showpoppollstats 1 polltimebtvotes 00:15:00 pollnbvotesbyuser 100 pollresultsuserslist 1 maxpersotext 50 ordering_system replyid post_dateformat ago post_dateformat_hover datetime hide_ip 0 imagetypes jpg,jpeg,gif,png checkmimetypes 1 imagemimetypes image/jpeg,image/jpg,image/gif,image/png imagequality 50 thumbheight 32 thumbwidth 32 hideuserprofileinfo put_empty boxghostmessage 0 userdeletetmessage 0 latestcategory_in 1 topicicons 1 debug 0 catsautosubscribed 0 showbannedreason 0 showthankyou 1 showpopthankyoustats 1 popthankscount 5 mod_see_deleted 1 bbcode_img_secure text listcat_show_moderators 0 lightbox 1 show_list_time 8760 show_session_type 0 show_session_starttime 0 userlist_allowed 0 userlist_count_users 0 enable_threaded_layouts 0 category_subscriptions post topic_subscriptions first pubprofile 0 thankyou_max 10 email_recipient_count 5 email_recipient_privacy cc captcha_post_limit 2 keywords 0 userkeywords 0 image_upload registered file_upload registered topic_layout flat time_to_create_page 0 show_imgfiles_manage_profile 1 hold_newusers_posts 1 hold_guest_posts 1 attachment_limit 8 pickup_category 1 article_display intro send_emails 1 fallback_english 1 cache 1 cache_time 60 iptracking 1 rss_feedburner_url autolink 0 access_component 0 statslink_allowed 1 superadmin_userlist 0 legacy_urls 1 attachment_protection 0 categoryicons 1 avatarresizemethod 1 avatarcrop 0 user_report 1 searchtime 365 teaser 0 ebay_language 0 twitter_consumer_key twitter_consumer_secret max_links 6 userlist_name 0 usernamechange 0 version_check 1 userlist_usertype 0 sefutf8 0 changename 0 enablepdf 1 jmambot 1 annmodid 62,37878 userlist_username 1 rules_infb 1 help_infb 0 onlineusers 0| Joomla! detailed language files installed:Warning: Spoiler!Kunena - AlphaUserPoints Disabled
Kunena - Community Builder Disabled
Kunena - Gravatar Enabled: avatar=1
Kunena - JomSocial Enabled: access=1 login=1 activity=1 avatar=1 profile=1 private=1 activity_points_limit=0
Kunena - Joomla Enabled: access=1 login=1
Kunena - Kunena Enabled: avatar=1 profile=1
Kunena - UddeIM Disabled
Joomla! languages installed: en-GB English (en-GB)
Third-party components: Jomsocial 4.0.8
Third-party SEF components: None
Modules: Kunena Latest 3.1.1
There are a few simple tips to address the age-old problem of knowing where to look when messages are posted in a category that has been marked Review Posts = Yes. Surprisingly, even the people who manage the forum here sometimes forget to use some of these simple techniques.
The first approach (and probably the easiest to implement) is to use the configuration setting Configuration » Security » Security Settings » E-mail Moderators = Unapproved Posts
There are positives and negatives about the effects of this setting. If you have a very busy forum — let's say 50+ messages per day — your forum moderators will each receive emails about every new message posted in your "reviewed categories". If, as you say, all of your forum categories are set up this way, that's the bulk of your work taken up with handling the incoming email traffic. Further, if you have several moderators involved in sifting through the forum activity, the emailing exercise is likely to be counter-productive.
Emailing forum moderators is useful in cases where there is low-level forum activity or when there the forum moderation "team" involves one or two people. In cases where there forum activity is higher (sometimes warranting several people to help with moderating the discussions), some people will attend to the emails (and the approval procedure) before others have a chance to read theirs and the consequence is to break down the moderation team's cohesiveness.
The question, therefore, is "What's an easy way to discover the new messages posted on the forum that need to be approved?" One answer is to create a menu item that lists all messages requiring moderator approval. The problem is to educate and encourage your forum moderators to use this menu item. A couple of years ago I did that here; I created a menu item that forum moderators could use to locate all unapproved messages posted on the forum. You will have to ask the current management team at this site if that menu item is still accessible today.
How to create a menu item for your moderators to locate new posts requiring approval
- Go to Menus » Kunena Menu » Add New Item
- Select the menu type Kunena Forum » Recent Posts
- Enter "Unapproved Posts" as the Menu Title
- Select View = Unapproved Posts
- Access = Special
Using this menu item, when you see the list of the messages requiring approval you will be able to view each message individually (and approve each of them individually) or you can select all or some of the posts (with the checkbox option) and approve all of them in one hit with the jumpstart/selection tool at the foot of the page.
Yeah, I can relate to your frustration about the lack of adequate documentation on how to proceed with this. I hope that some of what I've written will help you.
Before you criticize, you should read the questions. and not only the headline. The problem is that approval does not work.
sozzled wrote: Yeah, I can relate to your frustration about the lack of adequate documentation on how to proceed with this.
Why must you do this in the user profile?
Now we have to select the user and approve their posts, but it sometimes approves and then not. All we see is a proceed button and it goes to the same page.
There is nothing that says a post was actually approved.
And what does the proceed button do? Click on it and you get the same edit page. Confusing........
I'm not sure how to respond after rich suggested that my contribution was [unwarranted] "criticism". As I said, I'm just trying to help. Ideally there should be a readily accessible guide to step people through the approval process but, given the relatively recent decision to exclude public contributions to the Wiki we will have to make do in whatever other ways we can.
dianaNashif wrote: Thank you Sozzled...I do have both you suggestions in place but something is weird now. I have our moderators all set to global. Should I select all categories instead for each?
I'm surprised that you are unable to approve posts. I'm surprised that you "click on [the user profile page] and you get the same ... page" with no apparent feedback that your action/intervention achieved anything.
I've been using the [menu] method I outlined earlier for some time. I've tested it and it works for me.
Getting back to your approach, I confess that I haven't used the visit-the-poster's-profile-to-approve-pending-messages approach for several years and I'm unfamiliar with the "proceed" button. Therefore, I carried out a test to see how it works on a test site. I could not find a button labelled "proceed".
I could write more but I don't want to dominate this topic. You're right, however; it's a little "confusing", isn't it? :dry: