Question Who is online - who are the guests?

This is affected by session time. Session time can be different in Kunena and Joomla it depends on your settings. In addition Joomla sessions can be PHP and database. Kunena has database sessions, but not PHP.

Thought it might be something to do with sessions and session timeout :dry:

I don't want to waste any more of anyone's time with this, interesting though the discussion may be. Is there a way in Kunena to just display the user names of actively logged in users and omit the 'Guests' figure completely (as appears to be the case with the Joomla module)?

I'm not going to worry about displaying the Who's Online figures because the incorrect Guest figure raises privacy concerns with our members and the explanation for them is way too technical!

Before Kunena I used phpBB3 and I had a forum section for only members. However members complained that guests seemed to be inside the forum section for members. I investigated it and if non-members tried to access this forum it seemed as if they were inside, but they were not but the trial was registered as they were inside.

Is there a way in Kunena to just display the user names of actively logged in users and omit the 'Guests' figure completely (as appears to be the case with the Joomla module)?

I'm sorry, but you can only enable/disable this option in the configuration (tab Extra -> Show Who is Online = Yes or No)

We don't allow Guest accounts on either the Joomla site or Kunena - members must be logged in to Joomla/Community Builder.

My suggestion, if you use the Community Builder, then you have also the module CB Online. Disable in Kunena Who is Online and use the CB module. Set the advanced options to horizontal and place the module on the position kunena_bottom. You have many more options as with the Kunena or Joomla Who is Online display with this module.