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Kunena 6.2.6 released
The Kunena team has announce the arrival of Kunena 6.2.6 [K 6.2.6] which is now available for download as a native Joomla extension for J! 4.4.x/5.0.x. This version addresses most of the issues that were discovered in K 6.1 / K 6.2 and issues discovered during the last development stages of K 6.2
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Question Top Posters statistics is outputting phantom accounts
I first noticed the problem when several entries in a stats module did not have an avatar, name, or profile link. I had assumed this was a "lazy coding" bug being exposed when users don't have an assigned avatar--which is fairly common in my experience.
A few days later, I was looking at Kunena's own back-end statistics report, and I saw the same problem: The Top Posters list contains both real and fake entries! Thus, I am now assuming the problem is more directly linked to Kunena housekeeping (not the aforementioned module).
Here's a diagrammatic example of what I'm seeing reported. "[+_+]" represents an avatar image, and "Name" represents a known member.
[+_+] Name... 399 posts
...329 posts
[+_+] Name... 241 posts
[+_+] Name... 208 posts
...118 posts
So I'm getting a list that is properly sorted, but one which contains a mixture of actual post statistics and statistics associated with phantom accounts. Using the previous example, there is NO registered user with a 329 post count; and there is NO registered user with a 118 post count. Thus, it's not even a case of some accounts being misidentified.
If I had to guess, I would think there might be problem with orphaned data (e.g., from old, deleted accounts), duplication (i.e., some account instances being sampled twice), some data distortion introduced during database upgrade, or a coding bug which allows the stats generator to terminate prematurely.
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It's also worth adding that the topic hits counters are severely underestimating the actual numbers. For example, one old forum topic has +3,000 "views," but the statistics system will report that topic has been "hit" only 500 times. It's like Kunena is calculating conflicting data and contradicting itself.
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can we see your configuration report please?
Blue Eagle vs. Crypsis reference guide
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I'm not certain how config settings could impact how Kunena internally tracks and reports its own statistics in the backend, but here they are for your amusement:
Database collation check: The collation of your table fields are correct
Legacy mode: Disabled | Joomla! SEF: Enabled | Joomla! SEF rewrite: Enabled | FTP layer: Disabled
htaccess: Exists | PHP environment: Max execution time: 30 seconds | Max execution memory: 128M | Max file upload: 10M
Kunena menu details:
Warning: Spoiler!
ID Name Menutype Link Path 461 Forum mainmenu Itemid=452 2013-03-02-06-45-56 462 Recent Posts mainmenu view=topics&layout=posts&mode=recent&userid= 2013-03-02-06-45-56/recent-posts 244 Account Credentials mainmenu view=user&layout=edit services/account-credentials 469 Account Profile mainmenu view=user services/account-profile 468 Account Presence mainmenu view=user&layout=edit services/account-presence 452 Forum kunenamenu view=home&defaultmenu=453 forum 453 Index kunenamenu view=category&layout=list forum/index 454 Recent Topics kunenamenu view=topics&mode=replies forum/recent 455 New Topic kunenamenu view=topic&layout=create forum/newtopic 456 No Replies kunenamenu view=topics&mode=noreplies forum/noreplies 457 My Posts kunenamenu view=topics&layout=user&mode=default forum/mylatest 458 Profile kunenamenu view=user forum/profile 459 Help kunenamenu view=misc forum/help 460 Search kunenamenu view=search forum/search
Joomla default template details : shape5_vertex | author: Shape5.com | version: 1.0 | creationdate: January 2012
Kunena default template details : Nova - Kunena 2.x | author: www.TemplateKunena.com | version: 1.0.0 | creationdate: 15.12.2012
Kunena version detailed: Kunena 2.0.4 | 2013-01-18 [ Pharmacopoeia ]
| Kunena detailed configuration:| Kunena integration settings:Warning: Spoiler!
Kunena config settings: board_offline 0 enablerss 1 threads_per_page 15 messages_per_page 20 messages_per_page_search 15 showhistory 1 historylimit 6 shownew 1 disemoticons 0 template nova showannouncement 1 avataroncat 1 catimagepath category_images/ showchildcaticon 1 rtewidth 480 rteheight 320 enableforumjump 1 reportmsg 1 username 0 askemail 0 showemail 0 showuserstats 1 showkarma 0 useredit 1 useredittime 0 useredittimegrace 900 editmarkup 1 allowsubscriptions 1 subscriptionschecked 0 allowfavorites 1 maxsubject 96 maxsig 255 regonly 1 pubwrite 0 floodprotection 5 mailmod 0 mailadmin 0 captcha 0 mailfull 1 allowavatarupload 1 allowavatargallery 0 avatarquality 75 avatarsize 2048 imageheight 720 imagewidth 640 imagesize 2048 filetypes txt,rtf,pdf,zip,tar.gz,tgz,tar.bz2 filesize 2048 showranking 1 rankimages 1 userlist_rows 30 userlist_online 1 userlist_avatar 1 userlist_name 1 userlist_posts 1 userlist_karma 0 userlist_email 0 userlist_usertype 0 userlist_joindate 1 userlist_lastvisitdate 1 userlist_userhits 0 latestcategory showstats 0 showwhoisonline 0 showgenstats 0 showpopuserstats 0 popusercount 5 showpopsubjectstats 1 popsubjectcount 5 usernamechange 0 showspoilertag 1 showvideotag 1 showebaytag 0 trimlongurls 1 trimlongurlsfront 40 trimlongurlsback 20 autoembedyoutube 1 autoembedebay 0 ebaylanguagecode en-us sessiontimeout 1800 highlightcode 1 rss_type topic rss_timelimit month rss_limit 100 rss_included_categories rss_excluded_categories rss_specification rss2.0 rss_allow_html 1 rss_author_format name rss_author_in_title 1 rss_word_count 0 rss_old_titles 1 rss_cache 900 defaultpage categories default_sort asc sef 1 sefutf8 0 showimgforguest 1 showfileforguest 1 pollnboptions 4 pollallowvoteone 1 pollenabled 1 poppollscount 5 showpoppollstats 1 polltimebtvotes 00:15:00 pollnbvotesbyuser 100 pollresultsuserslist 1 maxpersotext 64 ordering_system replyid post_dateformat datetime_today post_dateformat_hover datetime hide_ip 1 imagetypes jpg,jpeg,gif,png checkmimetypes 1 imagemimetypes image/jpeg,image/jpg,image/gif,image/png imagequality 75 thumbheight 96 thumbwidth 96 hideuserprofileinfo put_empty boxghostmessage 0 userdeletetmessage 0 latestcategory_in 1 topicicons 1 debug 0 catsautosubscribed 0 showbannedreason 0 version_check 1 showthankyou 1 showpopthankyoustats 1 popthankscount 5 mod_see_deleted 2 bbcode_img_secure text listcat_show_moderators 1 lightbox 1 show_list_time 720 show_session_type 1 show_session_starttime 5 userlist_allowed 1 userlist_count_users 1 enable_threaded_layouts 0 category_subscriptions post topic_subscriptions every pubprofile 0 thankyou_max 10 email_recipient_count 0 email_recipient_privacy bcc captcha_post_limit 0 keywords 0 userkeywords 0 image_upload registered file_upload registered topic_layout flat time_to_create_page 0 show_imgfiles_manage_profile 1 hold_newusers_posts 0 hold_guest_posts 0 attachment_limit 8 pickup_category 0 article_display intro send_emails 1 fallback_english 1 cache 1 cache_time 60 iptracking 1 rss_feedburner_url credits 0 changename 0 spoiler_image enablepdf 1 jmambot 1 annmodid 62 userlist_username 0 rules_infb 1 help_infb 1 onlineusers 1 | Joomla! detailed language files installed:Warning: Spoiler!Kunena - AlphaUserPoints Disabled
Kunena - Community Builder Disabled
Kunena - Gravatar Disabled
Kunena - JomSocial Disabled
Kunena - Joomla Enabled: access=1 login=1
Kunena - Kunena Enabled: avatar=1 profile=1
Kunena - UddeIM Enabled: private=1
Warning: Spoiler!
Joomla! languages installed: en-GB English (United Kingdom)
Third-party components: UddeIM 2.7
Third-party SEF components: None
Plugins: None
Modules: Kunena Latest 2.0.4 | Kunena Login 2.0.4
My hunch is that attention needs to focus on the possibility of Kunena either creating false data records during upgrades, or coding flaws that trigger Kunena to critically mishandle data pulled from its tables.
Perhaps a simple utility to scan and obliterate anything that should not exist in the current DB tables might be needed?
The fact that I am seeing phantom accounts listed in Kunena's backend reports makes me suppose the problem might be traced to orphaned or corrupt account traces. Inactive accounts are frequently deleted by the administrators. [And yes, I've already instructed Kunena to removed profiles from deleted users.]
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- coder4life
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The categories where the message has been posted is anynomous ?
I don't provide support by PM, because this can be useful for someone else.
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xillibit wrote: The users which you can't see name in stats list are anynomous ?
The categories where the message has been posted is anynomous ?
You have to understand: There is NO user listed. No avatar, no name, no link to a profile.
From a coding perspective, I often find it helpful to look at the actual page output when trying to isolate a bug. Below is a snippet from the backend statistics listing. I'll show the first three Top Posters results. The first and third are valid entries; but look at the second one. I can see now that Kunena is trying to create a statistic for phantom, "Guest" users. Have a look:
Maybe what's happening is that Kunena is accumulating post counts every time a user account is deleted. I think this for two reasons:
(1) If a user really had 438 posts, their account would not get deleted. We only delete accounts from inactive members--people who post 0, 1 or 2 messages and then disappear.
(2) Guests are not permitted to post, so technically a "Guest" should always have zero posts.
Please also check if it's possible for a "banned" user to create this kind of problem. I haven't checked if there's a banned member with exactly 438 posts, but it's another possible situation to investigate.
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I don't provide support by PM, because this can be useful for someone else.
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