Merged Topic count not working

Thanks for your reply and I'm sorry I overlooked what was apparently fairly obvious.

I don't have any ideas either.

Perhaps your configuration report might give us some clues as to what you've done. You could try re-installing K 2.0.2 (you won't lose any configuration information or messages posted) any you could try using the Recount Statistics feature in the backend.

I have the same problem. The category shows zero topics, even though there are topics in the category.

Here is my config report:

Database collation check: The collation of your table fields are correct

Legacy mode: Disabled | Joomla! SEF: Enabled | Joomla! SEF rewrite: Enabled | FTP layer: Disabled |

This message contains confidential information

htaccess: Exists | PHP environment: Max execution time: 180 seconds | Max execution memory: 1000M | Max file upload: 200M

Kunena menu details:

Warning: Spoiler!

ID	Name	Menutype	Link	Path
53	Forum	kunenamenu	view=home&defaultmenu=55	forum
62	FORUM	mainmenu	view=home	kunenaforum
54	Index	kunenamenu	view=category&layout=list	forum/index
55	Recent Topics	kunenamenu	view=topics&mode=replies	forum/recent
56	New Topic	kunenamenu	view=topic&layout=create	forum/newtopic
57	No Replies	kunenamenu	view=topics&mode=noreplies	forum/noreplies
58	My Topics	kunenamenu	view=topics&layout=user&mode=default	forum/mylatest
59	Profile	kunenamenu	view=user	forum/profile
60	Help	kunenamenu	view=misc	forum/help
61	Search	kunenamenu	view=search	forum/search

Joomla default template details : rt_versatility_ii_sienna_j15 | author: RocketTheme | version: 1.5.1 | creationdate: 08/01/07

Kunena default template details : Blue Eagle 2.0 | author: Kunena Team | version: 2.0.2 | creationdate: 2012-09-02

Kunena version detailed: Kunena 2.0.2 | 2012-09-02 [ Botschafter ]
| Kunena detailed configuration:

Warning: Spoiler!

Kunena config settings:
board_offline	0
enablerss	1
threads_per_page	20
messages_per_page	10
messages_per_page_search	15
showhistory	1
historylimit	6
shownew	1
disemoticons	0
template	blue_eagle
showannouncement	1
avataroncat	1
catimagepath	category_images
showchildcaticon	1
rtewidth	450
rteheight	300
enableforumjump	1
reportmsg	1
username	0
askemail	0
showemail	0
showuserstats	1
showkarma	1
useredit	1
useredittime	0
useredittimegrace	600
editmarkup	1
allowsubscriptions	1
subscriptionschecked	1
allowfavorites	1
maxsubject	50
maxsig	300
regonly	0
pubwrite	0
floodprotection	0
mailmod	0
mailadmin	0
captcha	0
mailfull	1
allowavatarupload	1
allowavatargallery	1
avatarquality	75
avatarsize	2048
imageheight	800
imagewidth	800
imagesize	150
filetypes	txt,rtf,pdf,zip,tar.gz,tgz,tar.bz2
filesize	120
showranking	1
rankimages	1
userlist_rows	30
userlist_online	1
userlist_avatar	1
userlist_name	1
userlist_posts	1
userlist_karma	1
userlist_email	0
userlist_usertype	0
userlist_joindate	1
userlist_lastvisitdate	1
userlist_userhits	1
latestcategory	0
showstats	1
showwhoisonline	1
showgenstats	1
showpopuserstats	1
popusercount	5
showpopsubjectstats	1
popsubjectcount	5
usernamechange	0
showspoilertag	1
showvideotag	1
showebaytag	1
trimlongurls	1
trimlongurlsfront	40
trimlongurlsback	20
autoembedyoutube	1
autoembedebay	1
ebaylanguagecode	en-us
sessiontimeout	1800
highlightcode	0
rss_type	topic
rss_timelimit	month
rss_limit	100
rss_included_categories
rss_excluded_categories
rss_specification	rss2.0
rss_allow_html	1
rss_author_format	name
rss_author_in_title	1
rss_word_count	0
rss_old_titles	1
rss_cache	900
defaultpage	recent
default_sort	asc
sef	1
sefutf8	0
showimgforguest	1
showfileforguest	1
pollnboptions	4
pollallowvoteone	1
pollenabled	1
poppollscount	5
showpoppollstats	1
polltimebtvotes	00:15:00
pollnbvotesbyuser	100
pollresultsuserslist	1
maxpersotext	50
ordering_system	mesid
post_dateformat	datetime
post_dateformat_hover	datetime
hide_ip	1
imagetypes	jpg,jpeg,gif,png
checkmimetypes	1
imagemimetypes	image/jpeg,image/jpg,image/gif,image/png
imagequality	50
thumbheight	32
thumbwidth	32
hideuserprofileinfo	put_empty
boxghostmessage	0
userdeletetmessage	0
latestcategory_in	1
topicicons	1
debug	0
catsautosubscribed	0
showbannedreason	0
version_check	1
showthankyou	1
showpopthankyoustats	1
popthankscount	5
mod_see_deleted	0
bbcode_img_secure	text
listcat_show_moderators	1
lightbox	1
show_list_time	720
show_session_type	0
show_session_starttime	0
userlist_allowed	0
userlist_count_users	1
enable_threaded_layouts	0
category_subscriptions	post
topic_subscriptions	every
pubprofile	1
thankyou_max	10
email_recipient_count	0
email_recipient_privacy	bcc
captcha_post_limit	0
keywords	0
userkeywords	0
image_upload	registered
file_upload	registered
topic_layout	flat
time_to_create_page	1
show_imgfiles_manage_profile	1
hold_newusers_posts	0
hold_guest_posts	0
attachment_limit	8
pickup_category	0
article_display	intro
send_emails	1
fallback_english	1
cache	1
cache_time	60
iptracking	1
plugins	Array

| Kunena integration settings:

Warning: Spoiler!

Kunena - AlphaUserPoints Disabled
Kunena - Community Builder Enabled: access=1 login=0 activity=1 avatar=1 profile=1 private=1
Kunena - Gravatar Disabled
Kunena - JomSocial Disabled
Kunena - Joomla Enabled: access=1 login=0
Kunena - Kunena Enabled: avatar=1 profile=1
Kunena - UddeIM Disabled

| Joomla! detailed language files installed:

Warning: Spoiler!

Joomla! languages installed:
en-GB	English (United Kingdom)

Third-party components: CommunityBuilder 1.8.1

Third-party SEF components: None

Plugins: None

Modules: None

I ended up re installing Kenuna over existing installation. It fixed my count errors. I would recommend doing this.

Hi askkermit,

Yeah, I already tried that, to no avail. Thanks for the suggestion.

OK, I figured out that my Topic Count had been reset to zero when I installed the new version of Kunena. To reset the Topic Count, go to Forum Tools/Recount Statistics.

Everything is back to normal now.

On the index page of my forum new topics are not being counted when a post was subject to moderation by an admin or a moderator and is being approved. We have set up our forum that new members will have to have their first 3 post to be approved by a moderator before it is published.
If someone has more than this number of posts and their posts are not subject to moderation, their topics are countet correctly.
The problem can be fixed by clicking the "recount statistics" button in the forum tolls in backend, but as soon an admin approves another topic it is again not being counted.
Is this by design or is it a bug?
To ensure that this is not installation specific I installed a new vanilla Joomla 2.5.8 with kunena 2.0.2 on a brandnew vserver. No other extension installed. Same problem.
Here's my config:

Database collation check: The collation of your table fields are correct

Legacy mode: Disabled | Joomla! SEF: Enabled | Joomla! SEF rewrite: Disabled | FTP layer: Disabled |

This message contains confidential information

htaccess: Exists | PHP environment: Max execution time: 30 seconds | Max execution memory: 128M | Max file upload: 2M

Kunena menu details:

Warning: Spoiler!

ID	Name	Menutype	Link	Path
110	Forum	kunenamenu	view=home&defaultmenu=112	forum
111	Index	kunenamenu	view=category&layout=list	forum/index
112	Aktuell	kunenamenu	view=topics&mode=replies	forum/aktuell
113	Neues Thema	kunenamenu	view=topic&layout=create	forum/neuesthema
114	Ohne Antwort	kunenamenu	view=topics&mode=noreplies	forum/ohneantwort
115	Meine Themen	kunenamenu	view=topics&layout=user&mode=default	forum/meinethemen
116	Profil	kunenamenu	view=user	forum/profil
117	Hilfe	kunenamenu	view=misc	forum/hilfe
118	Suche	kunenamenu	view=search	forum/suche
119	Forum	mainmenu	Itemid=110	kunena-2012-11-22

Joomla default template details : beez_20 | author: Angie Radtke | version: 2.5.0 | creationdate: 25 November 2009

Kunena default template details : Blue Eagle 2.0 | author: Kunena Team | version: 2.0.2 | creationdate: 2012-09-02

Kunena version detailed: Kunena 2.0.2 | 2012-09-02 [ Botschafter ]
| Kunena detailed configuration:

Warning: Spoiler!

Kunena config settings:
board_offline	0
enablerss	1
threads_per_page	20
messages_per_page	6
messages_per_page_search	15
showhistory	1
historylimit	6
shownew	1
disemoticons	0
template	blue_eagle
showannouncement	1
avataroncat	0
catimagepath	category_images
showchildcaticon	1
rtewidth	450
rteheight	300
enableforumjump	1
reportmsg	1
username	1
askemail	0
showemail	0
showuserstats	1
showkarma	1
useredit	1
useredittime	0
useredittimegrace	600
editmarkup	1
allowsubscriptions	1
subscriptionschecked	1
allowfavorites	1
maxsubject	50
maxsig	300
regonly	0
pubwrite	0
floodprotection	60
mailmod	0
mailadmin	0
captcha	0
mailfull	1
allowavatarupload	1
allowavatargallery	1
avatarquality	75
avatarsize	2048
imageheight	800
imagewidth	800
imagesize	150
filetypes	txt,rtf,pdf,zip,tar.gz,tgz,tar.bz2
filesize	120
showranking	1
rankimages	1
userlist_rows	30
userlist_online	1
userlist_avatar	1
userlist_name	1
userlist_posts	1
userlist_karma	1
userlist_email	0
userlist_usertype	0
userlist_joindate	1
userlist_lastvisitdate	1
userlist_userhits	1
latestcategory
showstats	1
showwhoisonline	1
showgenstats	1
showpopuserstats	1
popusercount	5
showpopsubjectstats	1
popsubjectcount	5
usernamechange	0
showspoilertag	1
showvideotag	1
showebaytag	1
trimlongurls	1
trimlongurlsfront	40
trimlongurlsback	20
autoembedyoutube	1
autoembedebay	1
ebaylanguagecode	en-us
sessiontimeout	1800
highlightcode	0
rss_type	topic
rss_timelimit	month
rss_limit	100
rss_included_categories
rss_excluded_categories
rss_specification	rss2.0
rss_allow_html	1
rss_author_format	name
rss_author_in_title	1
rss_word_count	0
rss_old_titles	1
rss_cache	900
defaultpage	recent
default_sort	asc
sef	1
sefutf8	0
showimgforguest	1
showfileforguest	1
pollnboptions	4
pollallowvoteone	1
pollenabled	1
poppollscount	5
showpoppollstats	1
polltimebtvotes	00:15:00
pollnbvotesbyuser	100
pollresultsuserslist	1
maxpersotext	50
ordering_system	mesid
post_dateformat	ago
post_dateformat_hover	datetime
hide_ip	1
imagetypes	jpg,jpeg,gif,png
checkmimetypes	1
imagemimetypes	image/jpeg,image/jpg,image/gif,image/png
imagequality	50
thumbheight	32
thumbwidth	32
hideuserprofileinfo	put_empty
boxghostmessage	0
userdeletetmessage	0
latestcategory_in	1
topicicons	1
debug	0
catsautosubscribed	0
showbannedreason	0
version_check	1
showthankyou	1
showpopthankyoustats	1
popthankscount	5
mod_see_deleted	1
bbcode_img_secure	text
listcat_show_moderators	1
lightbox	1
show_list_time	720
show_session_type	0
show_session_starttime	0
userlist_allowed	1
userlist_count_users	1
enable_threaded_layouts	0
category_subscriptions	post
topic_subscriptions	every
pubprofile	0
thankyou_max	10
email_recipient_count	0
email_recipient_privacy	bcc
captcha_post_limit	0
keywords	0
userkeywords	0
image_upload	registered
file_upload	registered
topic_layout	flat
time_to_create_page	1
show_imgfiles_manage_profile	1
hold_newusers_posts	10
hold_guest_posts	1
attachment_limit	8
pickup_category	0
article_display	intro
send_emails	1
fallback_english	1
cache	0
cache_time	60
iptracking	1
plugins	Array

| Kunena integration settings:

Warning: Spoiler!

Kunena - AlphaUserPoints Disabled
Kunena - Community Builder Disabled
Kunena - Gravatar Disabled
Kunena - JomSocial Disabled
Kunena - Joomla Enabled: access=1 login=1
Kunena - Kunena Enabled: avatar=1 profile=1
Kunena - UddeIM Disabled

| Joomla! detailed language files installed:

Warning: Spoiler!

Joomla! languages installed:
de-DE	German (DE-CH-AT)
en-GB	English (United Kingdom)

Third-party components: None

Third-party SEF components: None

Plugins: None

Modules: None

*** Topics merged ***

G'day, sumawell, and welcome to Kunena.

I quickly searched the forum for other topics that had the words "topic count" in them and merged them into one topic for you. I hope that, by merging these topics and creating a single topic from them, we will be able to help you and several other people who are also interested in this issue.

There is another topic related to this matter - Moving existing post to new topic does not update count - but it seems that the person who started that topic no longer has any interest in following it up. This is a bit of a shame because we really can't progress these things without the help of the community to feed back regularly with any new information they have discovered.

As we've seen before, the problem had been reported as "fixed" by using the Recount Statistics facility. Based in sumawell's information, however, using Recount Statistics only seems to have provided temporary relief from what seems to be a recurring problem. It's in that area that we need to examine what is happening and determine how to remove the nuisance.

Is there probably a way to trigger the "recount statistics" function via a cron job? This would, at least temporarily, help me. I could then trigger it every 10 minutes or so.