Solved CAPTCHA is not properly configured (public key is missing). Please contact site administrator!

Hello!

I have an user which number of messages is -1, so when he tries to reply in a thread, is said that Captcha public key has not been found.
But what I would want to know is why can this happen? what can be done by the user to have this?

I'm going to put it as 0 in the database, but I would want to have a little more knowledge about this issue, if you know it.

Thank you!

*** Topics merged ***

I suggest you read Using CAPTCHA spam protection in Kunena and also CAPTCHA Error Message . I hope this helps

Thank you Sozzled,

I have the two fields empty, they have been empty from the beggining. I have disabled captcha for guests too.

But the important problem is that the user has -1 messages (yes, under 0).


Thanks!

iseca wrote: But the important problem is that the user has -1 messages (yes, under 0).

The important problem that we have is that we have little idea about anything about your website. The only thing we're guessing is that you are using K 2.0.x somewhere. Perhaps you Kunena configuration report might help to get this matter attended to quicker?

Sorry, here you are:

This message contains confidential information

Database collation check: The collation of your table fields are correct

Legacy mode: Disabled | Joomla! SEF: Enabled | Joomla! SEF rewrite: Enabled | FTP layer: Disabled |

This message contains confidential information

htaccess: Exists | PHP environment: Max execution time: 600 seconds | Max execution memory: 256M | Max file upload: 10M

Kunena menu details:

Warning: Spoiler!

ID	Name	Menutype	Link	Path
143	Foro	kunenamenu	view=home&defaultmenu=144	foro
144	Índice	kunenamenu	view=category&layout=list&catid=0	foro/indice
145	Mensajes Recientes	kunenamenu	view=topics&mode=replies	foro/recientes
146	Nuevo Tema	kunenamenu	view=topic&layout=create	foro/nuevo-tema
147	Sin Respuesta	kunenamenu	view=topics&mode=noreplies	foro/sin-respuestas
148	Mis Temas	kunenamenu	view=topics&layout=user&mode=default	foro/mis-temas
149	Perfil	kunenamenu	view=user	foro/perfil
150	Ayuda	kunenamenu	view=misc	foro/ayuda
151	Buscar	kunenamenu	view=search	foro/buscar

Joomla default template details : abril_13_j25_art4_camposmejorados | author: | version: | creationdate: 2013-05-16

Kunena default template details : Blue Eagle 2.0 | author: Kunena Team | version: 2.0.4 | creationdate: 2013-01-18

Kunena version detailed: Kunena 2.0.4 | 2013-01-18 [ Pharmacopoeia ]
| Kunena detailed configuration:

Warning: Spoiler!

Kunena config settings:
board_offline	0
enablerss	1
threads_per_page	20
messages_per_page	10
messages_per_page_search	15
showhistory	1
historylimit	6
shownew	1
disemoticons	0
template	Negro
showannouncement	0
avataroncat	0
catimagepath	category_images/
showchildcaticon	1
rtewidth	450
rteheight	300
enableforumjump	1
reportmsg	1
username	1
askemail	0
showemail	0
showuserstats	1
showkarma	1
useredit	1
useredittime	0
useredittimegrace	0
editmarkup	1
allowsubscriptions	1
subscriptionschecked	1
allowfavorites	1
maxsubject	70
maxsig	300
regonly	0
pubwrite	0
floodprotection	10
mailmod	0
mailadmin	-1
captcha	0
mailfull	0
allowavatarupload	1
allowavatargallery	1
avatarquality	80
avatarsize	50
imageheight	1024
imagewidth	1024
imagesize	150
filetypes	zip,txt,doc,gz,tgz,rar
filesize	120
showranking	1
rankimages	1
userlist_rows	30
userlist_online	1
userlist_avatar	1
userlist_name	0
userlist_posts	1
userlist_karma	1
userlist_email	0
userlist_usertype	0
userlist_joindate	1
userlist_lastvisitdate	1
userlist_userhits	0
latestcategory	0
showstats	0
showwhoisonline	1
showgenstats	1
showpopuserstats	0
popusercount	5
showpopsubjectstats	0
popsubjectcount	5
usernamechange	0
showspoilertag	1
showvideotag	1
showebaytag	0
trimlongurls	0
trimlongurlsfront	40
trimlongurlsback	20
autoembedyoutube	1
autoembedebay	0
ebaylanguagecode	es-es
sessiontimeout	3600
highlightcode	0
rss_type	topic
rss_timelimit	month
rss_limit	100
rss_included_categories
rss_excluded_categories
rss_specification	rss2.0
rss_allow_html	1
rss_author_format	name
rss_author_in_title	1
rss_word_count	0
rss_old_titles	1
rss_cache	900
defaultpage	categories
default_sort	asc
sef	1
sefutf8	0
showimgforguest	1
showfileforguest	1
pollnboptions	6
pollallowvoteone	1
pollenabled	1
poppollscount	5
showpoppollstats	1
polltimebtvotes	00:05:00
pollnbvotesbyuser	100
pollresultsuserslist	1
maxpersotext	50
ordering_system	replyid
post_dateformat	datetime
post_dateformat_hover	datetime
hide_ip	1
imagetypes	jpg,jpeg,gif,png
checkmimetypes	1
imagemimetypes	image/jpeg,image/jpg,image/gif,image/png
imagequality	50
thumbheight	32
thumbwidth	32
hideuserprofileinfo	put_empty
boxghostmessage	0
userdeletetmessage	0
latestcategory_in	1
topicicons	1
debug	0
catsautosubscribed	0
showbannedreason	1
version_check	1
showthankyou	1
showpopthankyoustats	1
popthankscount	5
mod_see_deleted	0
bbcode_img_secure	text
listcat_show_moderators	0
lightbox	0
show_list_time	720
show_session_type	0
show_session_starttime	0
userlist_allowed	1
userlist_count_users	1
enable_threaded_layouts	0
category_subscriptions	topic
topic_subscriptions	first
pubprofile	1
thankyou_max	10
email_recipient_count	0
email_recipient_privacy	bcc
captcha_post_limit	0
keywords	0
userkeywords	0
image_upload	everybody
file_upload	everybody
topic_layout	flat
time_to_create_page	1
show_imgfiles_manage_profile	1
hold_newusers_posts	0
hold_guest_posts	0
attachment_limit	8
pickup_category	0
article_display	intro
send_emails	1
fallback_english	1
cache	1
cache_time	60
iptracking	1
rss_feedburner_url
enablepdf	1
jmambot	0
annmodid	62
changename	0
userlist_username	1
rules_infb	0
help_infb	0
onlineusers	1

| Kunena integration settings:

Warning: Spoiler!

Kunena - AlphaUserPoints Disabled
Kunena - Community Builder Disabled
Kunena - Gravatar Disabled
Kunena - JomSocial Disabled
Kunena - Joomla Enabled: access=1 login=1
Kunena - Kunena Enabled: avatar=1 profile=1
Kunena - UddeIM Enabled: private=1

| Joomla! detailed language files installed:

Warning: Spoiler!

Joomla! languages installed:
en-GB	English (United Kingdom)
es-ES	Spanish (español)

Third-party components: UddeIM 3.1

Third-party SEF components: None

Plugins: None

Modules: None

Thanks

I would strongly suggest that you update to J! 2.5.14 and that you upgrade to K 3.0.1 as soon as possible.

Now that you say you have disabled the Kunena CAPTCHA options, are your users still receiving the message "CAPTCHA is not properly configured (public key is missing). Please contact site administrator!"

I assume that because your website has the URL " www.mysite.com " this is not the configuration report of a real website on the internet is it? I don't have any other advice to you at this time, sorry, because " www.mysite.com " is not a real website and it doesn't exist.