Important [Resolved] Total user count wrong

Cheers for the advice, I have tried everything with no avail,

Is it possible to use the total stats at the top of the user list instead as that is correct, instead of the one at the bottom of the forum?.

Is it possible to change the code so that the total users count at the bottom does not show?

Maybe create a module for joomla that uses the userlist total stats intend of the stats shown at the bottom of the forum page?

A lot to ask but I am desperate

Regards
Jay

Yes, you can change your template to take the same count as in userlist. But to do that you will need to be able to read php code.

I don't remember where they were located in Kunena 1.6, though..

That's sounds brilliant !!. Now can anyone please please tell me how to change it!,

I understand editing php but without knowing which bit of php or where it could be like a needle in a haystack

Many thanks for evryones help so far.

Jay

jaybuzzard wrote: The total user count is not correct and does not show the actual amount of users.
Is it possible to remove the total users from the stats box?

I gave you this information (in msg #5). You need to add 3 lines to the end of your site template CSS file - if I knew the address of your website I would tell you which file you should edit - namely: Your response was "it didn't work". It's very difficult for us to know how to fix your particular problem, or to see if (or why) the suggestions we make don't work, if we don't know the specific details of the environment that you are asking us to help you with.

We could probably have given you some satisfaction a lot earlier if you had followed the recommendations given in the posting guidelines printed at the top of the page. In other words, to have done what Bob Britt suggested a few messages ago and post your configuration report.

On your behalf, I raised your problem with the development team and asked them to step in and provide you with a response. The matter of whether the user count is accurate (to within ± 2%) may be a deal-breaker for some people. We accept the fact that some people become anxious if certain statistics cannot be reconciled with other statistics or facts. Speaking only for myself, when I'm involved in my forum work I don't have time to look at statistics - I'm too busy using the forum - but I do understand the needs that others have.

jaybuzzard wrote: ... but I am desperate

I would ask you to consider what we have written and try to put things into perspective. Things aren't really as bad as you may think they are (even if we haven't necessarily lessened your apparent anxiety. Let's begin with your K 1.6 configuration report and let's try to help you find a mechanism that will give you peace-of-mind.

Apolgies for not posting a kunena report.
I have attached below the rport from kunena, May I ask how I could change the code to use the total forum stats in the userlist instead of using the total user stats on the main forum stats page at the bottom?

Kunena Report

Database collation check: The collation of your table fields are correct

Legacy mode: Disabled | Joomla! SEF: Enabled | Joomla! SEF rewrite: Enabled | FTP layer: Disabled |

This message contains confidential information

htaccess: Exists | PHP environment: Max execution time: 600 seconds | Max execution memory: 128M | Max file upload: 10000M

Joomla default template details : cranfieldtemplate | author: sk1nhosting | version: 1.0 | creationdate: 2011-04-29

Kunena default template details : Blue Eagle (default) | author: Kunena Team | version: 1.6.3 | creationdate: 2011-01-31

Kunena version detailled: Installed version: 1.6.4 | Build: 4832 | Version name: Kerkrade | Kunena detailled configuration:

Warning: Spoiler!

[th]Kunena config settings:[/th]

board_title	Cranfieldwebsite.info
board_offline	0
board_ofset	0.00
offline_message	<h2>The Forum is currently offline for maintenance.</h2> <div>Check back soon!</div>
enablerss	1
enablepdf	1
threads_per_page	20
messages_per_page	6
messages_per_page_search	15
showhistory	1
historylimit	6
shownew	1
jmambot	1
disemoticons	0
template	default
showannouncement	1
avataroncat	1
catimagepath	category_images/
showchildcaticon	1
annmodid	62
rtewidth	450
rteheight	300
enableforumjump	1
reportmsg	1
username	1
askemail	0
showemail	0
showuserstats	1
showkarma	1
useredit	1
useredittime	0
useredittimegrace	600
editmarkup	1
allowsubscriptions	1
subscriptionschecked	1
allowfavorites	1
maxsubject	50
maxsig	300
regonly	0
changename	0
pubwrite	0
floodprotection	0
mailmod	1
mailadmin	1
captcha	0
mailfull	0
allowavatar	1
allowavatarupload	1
allowavatargallery	1
avatarquality	65
avatarsize	2048
allowimageupload	0
allowimageregupload	1
imageheight	800
imagewidth	800
imagesize	5000
allowfileupload	0
allowfileregupload	1
filetypes	txt,rtf,pdf,zip,tar.gz,tgz,tar.bz2
filesize	1500
showranking	1
rankimages	1
avatar_src	fb
fb_profile	fb
pm_component	no
userlist_rows	30
userlist_online	1
userlist_avatar	1
userlist_name	1
userlist_username	1
userlist_posts	1
userlist_karma	1
userlist_email	0
userlist_usertype	1
userlist_joindate	0
userlist_lastvisitdate	1
userlist_userhits	1
latestcategory	0
showstats	1
showwhoisonline	1
showgenstats	1
showpopuserstats	0
popusercount	5
showpopsubjectstats	0
popsubjectcount	5
usernamechange	0
rules_infb	1
rules_cid	2
help_infb	1
help_cid	9
showspoilertag	1
showvideotag	1
showebaytag	1
trimlongurls	1
trimlongurlsfront	40
trimlongurlsback	20
autoembedyoutube	1
autoembedebay	1
ebaylanguagecode	en-us
fbsessiontimeout	4000
highlightcode	0
rss_type	topic
rss_timelimit	month
rss_limit	100
rss_included_categories
rss_excluded_categories
rss_specification	rss2.0
rss_allow_html	1
rss_author_format	name
rss_author_in_title	1
rss_word_count	0
rss_old_titles	1
rss_cache	900
fbdefaultpage	recent
default_sort	asc
alphauserpointsnumchars	0
sef	1
sefcats	0
sefutf8	0
showimgforguest	1
showfileforguest	1
pollnboptions	4
pollallowvoteone	1
pollenabled	1
poppollscount	5
showpoppollstats	0
polltimebtvotes	00:15:00
pollnbvotesbyuser	100
pollresultsuserslist	1
maxpersotext	50
ordering_system	mesid
post_dateformat	ago
post_dateformat_hover	datetime
hide_ip	1
js_actstr_integration	0
imagetypes	jpg,jpeg,gif,png
checkmimetypes	1
imagemimetypes	image/jpeg,image/jpg,image/gif,image/png
imagequality	50
thumbheight	32
thumbwidth	32
hideuserprofileinfo	put_empty
integration_access	auto
integration_login	auto
integration_avatar	auto
integration_profile	auto
integration_private	auto
integration_activity	auto
boxghostmessage	0
userdeletetmessage	0
latestcategory_in	1
topicicons	1
onlineusers	1
debug	0
catsautosubscribed	0
showbannedreason	0
version_check	1
showthankyou	1
showpopthankyoustats	0
popthankscount	5
mod_see_deleted	0
bbcode_img_secure	text
listcat_show_moderators	1
lightbox	1
activity_limit	0
show_list_time	720
show_session_type	0
show_session_starttime	0
userlist_allowed	0
userlist_count_users	0
enable_threaded_layouts	0
category_subscriptions	post
topic_subscriptions	every
pubprofile	1

Third-party components: UddeIm 2.3

Third-party SEF components: sh404sef 2.2.6.973

Plugins: System - Mootools Upgrade: Disabled | System - Mootools12: Disabled

Modules: Kunena Latest 1.6.2 | Kunena Stats 1.6.4 | Kunena Login 1.6.0-RC2

Add the following three lines to the end of your Joomla site template CSS file (../templates/cranfieldtemplate/css/template.css): I tested it on your website and it does the job that you've asked for.

The other change that you might make (if you want to allow users to view the userlist) is to create a menu item that, in your case, uses the target URL /Users.html