Question Lost users upgrading from 1.5

Hi.
This is my report config:

Database collation check: The collation of your table fields are correct

Legacy mode: Enabled | Joomla! SEF: Enabled | Joomla! SEF rewrite: Enabled | FTP layer: Disabled |

This message contains confidential information

htaccess: Exists | PHP environment: Max execution time: 30 seconds | Max execution memory: 64M | Max file upload: 64M

Joomla default template details : ja_sanidine | author: JoomlArt.com | version: 1.0.0 | creationdate: 19 Sep 08

Kunena version detailled: Installed version: 1.6.1 | Build: 3858 | Version name: Timu | Kunena detailled configuration:

Warning: Spoiler!

[th]Kunena config settings:[/th]

board_title	TERAHispano Foro
board_offline	0
board_ofset	0.00
offline_message	<h2>The Forum is currently offline for maintenance.</h2> <div>Check back soon!</div>
enablerss	1
enablepdf	1
threads_per_page	20
messages_per_page	6
messages_per_page_search	15
showhistory	1
historylimit	6
shownew	1
jmambot	0
disemoticons	0
template	Aphotic
showannouncement	0
avataroncat	0
catimagepath	category_images/
showchildcaticon	1
annmodid	62
rtewidth	450
rteheight	300
enableforumjump	1
reportmsg	1
username	1
askemail	0
showemail	0
showuserstats	1
showkarma	1
useredit	1
useredittime	0
useredittimegrace	600
editmarkup	1
allowsubscriptions	1
subscriptionschecked	0
allowfavorites	1
maxsubject	50
maxsig	300
regonly	0
changename	0
pubwrite	0
floodprotection	0
mailmod	0
mailadmin	0
captcha	0
mailfull	1
allowavatar	1
allowavatarupload	1
allowavatargallery	1
avatarquality	100
avatarsize	2048
allowimageupload	0
allowimageregupload	1
imageheight	800
imagewidth	800
imagesize	150
allowfileupload	0
allowfileregupload	1
filetypes	zip,txt,doc,gz,tgz
filesize	120
showranking	1
rankimages	1
avatar_src
fb_profile
pm_component
userlist_rows	30
userlist_online	1
userlist_avatar	1
userlist_name	1
userlist_username	1
userlist_posts	1
userlist_karma	1
userlist_email	0
userlist_usertype	0
userlist_joindate	1
userlist_lastvisitdate	1
userlist_userhits	1
latestcategory	0
showstats	1
showwhoisonline	0
showgenstats	1
showpopuserstats	1
popusercount	5
showpopsubjectstats	1
popsubjectcount	5
usernamechange	0
rules_infb	1
rules_cid	228
help_infb	1
help_cid	1
showspoilertag	1
showvideotag	1
showebaytag	1
trimlongurls	1
trimlongurlsfront	40
trimlongurlsback	20
autoembedyoutube	1
autoembedebay	1
ebaylanguagecode	en-us
fbsessiontimeout	18000
highlightcode	0
rss_type	topic
rss_timelimit	month
rss_limit	100
rss_included_categories
rss_excluded_categories
rss_specification	rss2.0
rss_allow_html	1
rss_author_format	name
rss_author_in_title	1
rss_word_count	0
rss_old_titles	1
rss_cache	900
fbdefaultpage	categories
default_sort	asc
alphauserpointsnumchars	0
sef	1
sefcats	0
sefutf8	0
showimgforguest	1
showfileforguest	1
pollnboptions	4
pollallowvoteone	1
pollenabled	1
poppollscount	5
showpoppollstats	1
polltimebtvotes	00:15:00
pollnbvotesbyuser	100
pollresultsuserslist	1
maxpersotext	50
ordering_system	mesid
post_dateformat	ago
post_dateformat_hover	datetime
hide_ip	1
js_actstr_integration	0
imagetypes	jpg,jpeg,gif,png
checkmimetypes	1
imagemimetypes	image/jpeg,image/jpg,image/gif,image/png
imagequality	50
thumbheight	32
thumbwidth	32
hideuserprofileinfo	put_empty
integration_access	joomla
integration_login	joomla
integration_avatar	kunena
integration_profile	kunena
integration_private	uddeim
integration_activity	none
boxghostmessage	0
userdeletetmessage	0
latestcategory_in	1
topicicons	1
onlineusers	1
debug	0
catsautosubscribed	0
showbannedreason	0
version_check	1
showthankyou	1
showpopthankyoustats	1
popthankscount	5
mod_see_deleted	0
bbcode_img_secure	text
listcat_show_moderators	1
lightbox	1
activity_limit	0

Third-party components: AlphaUserPoints: Disabled or not installed | CommunityBuilder: Installed (Version : 1.2.3) | Jomsocial: Disabled or not installed | UddeIm: Installed (Version : 2.0)

Plugins: System - Mootools12: Disabled | System - Mootools Upgrade: Disabled | JFirePHP: Disabled or not installed | Kunena Discuss: Disabled or not installed | Kunena Search: Disabled or not installed | My Kunena Forum Menu: Disabled or not installed | My Kunena Forum Posts: Disabled or not installed

Modules: Kunena Latest: Enabled (Version : 1.0.47) | Kunena Stats: Disabled or not installed | Kunena Login: Disabled or not installed

And like the title says, ive lost users. Untill yesterday i had over 600, and surprisingly today theres 496.

Am i the only with this issue?

Hi,

Most likely you did not loose any users. The upgrade does not modify the number of users in your system.

However, the way we count users has changed in Kunena 1.6. Kunena 1.5 has incorrectly counted all active and inactive (non confirmed or blocked) users. Kunena 1.6 only counts active users.

If you check in your Joomla backend you will most likely find that the delta in user numbers is due to various accounts not being confirmed or blocked.

Hope this helps!

G'day, Dr. Pariolo, and welcome to Kunena

While we have your attention, I notice that your configuration report shows that you are still running Joomla 1.5 with the legacy plugin enabled. Please read the important information about Legacy mode and take action now before it causes you a problem later on. Thanks.

Cool, thanks for the advice, i disabled it. I wasnt using it anyways, use for testing old modules, but i dont use them any longer.

Anyways, but im still confused about the user count. Ill explain. I understand, and i personally agree thats a good feature, that it doesnt count suspended and non activated account.

So i went to my joomla cpanel, and checked my user administration, and activated a few accounts. User count will still not increase. Also tried to block a couple of currently active accounts, and the count will not decrease.

User account on the forum is not frozen though, it still counts new users that registers. But it doesnt seem to consider what i do from the admin control panel.

Activating/deactivating users in the Joomla User Manager won't necessarily do anything to the Kunena user table until those users actually login to your website. To be absolutely sure of what users you have, I suggest you use the Synchnronize Users feature on the Kunena control panel.