Question Total users doesn't match up

Thanks, xillibit. I looked but I couldn't find the right place.

has anyone figured this out. i`m having the same issue. I have over 9000 members and kunena showing 7000 and all my members are active...
Thanks in advence...

Yes. Read the first posts again.

Just noticed there's a new update. So I don't know if this has been fixed now.

Yes, it seems to be fixed now.

I am not moving this topic to the archive just yet. I would like to know if two other discussions are related to this situation, too. See:

• kunena 1.6.2 shows total users=0 ; and
• K1.6.2 BUG after migration? 179 members in backend, but in frontend says "113 registered users"??

So, are all of these issues the same or not?

I've just had a closer look at all the counts. I'm struggling because I'm not sure where I should be looking. Please let me know if I've missed anywhere.

On my website, there is a total of 54 user accounts. All are confirmed and approved. 12 are disabled. 42 are active. Nice and simple.

Kunena 1.6.2 says there are 42 in the frontend forum statistics. I used to have to hack this, but now it's spot-on.

In the backend (after syncronising users with "create new accounts" ticked), User Manager shows 54 users but clearly shows 12 of them as disabled. This is as I'd expect.

Also in the backend, in General Statistics, it states there are 54 members. I don't know what the figure was before I synchronised users. Technically, this is correct, but it does not take disabled members into account, nor does it match the "total users" count in the frontend. This is a difficult one, as disabled members still have accounts and posts in the system, even if they are no longer active.

At the very least, I'd suggest changing this to something like "accounts used" to avoid confusion.

I'm not sure if the count exists anywhere else.