Question Could not instantiate mail function

I don't understand what is particularly difficult about following a few simple guidelines that help you to help us to help you more efficiently and effectively. If you don't want to follow those guidelines then that's OK but this also means that help will be less forthcoming. It's your choice. It's not rudeness on my part; I'm just trying to help. I'm sorry if you don't think that my help was useful to you.

When you look at my contribution to this forum (compared with your contribution to this forum) I think that you'll find my help has always been given freely, fairly and always politely.

In all probability, your problem is probably caused by a misconfigured Joomla website. However I'm not going to make any assumptions in the absence of detailed facts. If you don't want to provide those facts then you're quite welcome to try your luck at the Joomla forum where they'll ask you the same questions.

Database collation check: The collation of your table fields are correct

Legacy mode: Disabled | Joomla! SEF: Enabled | Joomla! SEF rewrite: Enabled | FTP layer: Disabled |

This message contains confidential information

htaccess: Exists | PHP environment: Max execution time: 50000 seconds | Max execution memory: 256M | Max file upload: 16M

Joomla default template details : ja_t3_blank | author: JoomlArt.com | version: 1.0.6 | creationdate: August 2011

Kunena default template details : Blue Eagle (default) | author: Kunena Team | version: 1.7.0 | creationdate: 2011-08-29

Kunena version detailled: Installed version: 1.7.0 | Build: 5135 | Version name: Tale | Kunena detailled configuration:

Warning: Spoiler!

[th]Kunena config settings:[/th]

board_title	-WHY DO YOU NEED TO SEE THS?-Forum
board_offline	0
board_ofset	0.00
offline_message	<h2>The Forum is currently offline for maintenance.</h2> <div>Check back soon!</div>
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showemail	0
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maxsubject	50
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regonly	0
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mailmod	1
mailadmin	0
captcha	1
mailfull	1
allowavatar	1
allowavatarupload	1
allowavatargallery	1
avatarquality	65
avatarsize	2048
allowimageupload	0
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allowfileupload	0
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filetypes	txt,rtf,pdf,zip,tar.gz,tgz,tar.bz2
filesize	120
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category_subscriptions	topic
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email_recipient_count	25
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email_visible_address	admin@-WHY DO YOU NEED TO SEE THS?-.com
captcha_post_limit	5
recaptcha_publickey	6LfK3-WHY DO YOU NEED TO SEE THS?-v4A
recaptcha_privatekey	6LfK-WHY DO YOU NEED TO SEE THS?-Pcot2yKN7M
recaptcha_theme	white

Third-party components: UddeIm 2.5

Third-party SEF components: None

Plugins: System - Mootools Upgrade: Disabled | System - Mootools12: Disabled | Kunena Search 1.7.0 | Kunena Discuss 1.7.0

Modules: Kunena Latest 1.7.0 | Kunena Stats 1.7.0 | Kunena Login 1.7.0 | Kunena Search 1.7.0

Does that help? I have a thing about posting information like this on a public forum. And my eyes are getting bad as it is without trying to figure out what I don't want to include in that "information" for all to see.

It just seems strange that sendmail WORKS in Joomla and not Kunena - yet you blame it on a bad Joomla configuration. I tried using both PHP Mail and SMTP. Both/either work fine in Joomla - but I get the same results in Kunena.

OK I see you have some sort of script running to reformat that and "hide" sensitive info - I HOPE.

Why does the report say SMTP mail when I have PHP Mail set as my mailer in Joomla?

I don't treasure your job - whether voluntary or otherwise - and i know what it's like to deal with "stupid users". been there - done that many times. (I'm 60 and been into programming since the mid 80's). I just think you come across as a bit rude sometimes - though I know how "short" one can become after doing what you do all day. People don't want to go through any more work than they have to in order to get an answer to a problem. You're just dealing with "human nature".

I did not say that your problem was caused by a badly configured Joomla website; I meant that it was a possibility that shouldn't be excluded. If you bear in mind that Kunena is used on hundreds of thousands of websites around the world, each site using a different combination of Joomla extensions, versions of software, webhosting platforms, database engines, PHP support, etc., and (on the vast majority of those websites) other people do not have the kinds of mail issues that you have, then we need to consider anything and everything.

Thank you for your configuration report. I see that you have annotated your report with a number of querulous comments. You're perfectly entitled to object to providing us with the information we requested (as I mentioned in my previous post) but that does not necessarily give you the right to abruptly call into question our motives, either. I acknowledge your long career in information technology; perhaps (if you looked at our team page ) you might acknowledge the wealth of expertise and free advice here that is available at your disposal, too.

I shall pass this topic along to the development team where, I sincerely hope, that one of our experts may be able to to follow-up this matter with you.

Yes, the

you don't have a SMTP User


regards 810

Kunena Developer - I am running this on a GoDaddy shared server with SMTP settings per their instructions. Joomla! SMTP email settings

Because it is a relay-hosting server used exclusively for their shared hosting accounts, it does not require a username or password. I don't like using the relay-hosting.secureserver.net server that they provide because email is not sent immediately. The "shared" emails are sent out as a batch every xx minutes.

Back in August when I first transfered to GoDaddy, and realized this "problem" - after a long hard search online I came across a forum thread discussing GoDaddy and Joomla and someone said they were able to use an SMTP server used by GoDaddy accounts being run on a dedicated server - and that address worked until a few days ago. (They found me out?)

So I first went back to the relay-hosting server (which is frustrating for new users waiting for a confirmation email) - so today went back to "PHP Mail" - which is what shows in the Joomla "Mailer" selection and is now sending instantaneous emails. The fields are shown in th ereport beacus ethey asre remaining from when I had the setting set to SMTP. If I switch the "Mailer" selection from "PHP Mail" back to SMTP it will also work just fine (yes without a username or password) for sending mass emails via Joomla.

Believe me I was confused about the blank username and password too. If you put your master GoDaddy email username and password in there (and don't leave it blank) - it won't work. But yet, that is what I had to use to connect to the old (non-supported) SMTP server for dedicated server accounts that stopped working on me.

I'll try a few things like emptying those fields - and let you know if I have any luck getting mail to be sent via Kunena. But it shouldn't matter - just like it doesn't matter that I have an ftp server and login info in the Joomla FTP option while it is disabled.(That won't work under a GoDaddy shared hosting account either). Like I say - it's just strange that it works in Joomla and not from Kunena - I thought you guys might shed some light on why. I can't be the only Kunena user out there running this configuration on a Godaddy shared server account.