Bug [Problem assumed resolved - no response from user] Kunena Offline?

I have Kunena installed, but for some reason it went offline by itself. It won't let me go into configuration to put it online. Is there a way to do this from ftp?

I tried installing 1.7 extension again and same message. I have custom things done on kunena and can't lose it

Please help guys?

Thanks!

Kunena goes offline until it has been fully installed. In this point it hasn't yet copied the files or updated database.

Looks like this is new installation.

Don't let text in the green box confuse you -- it's a mistake in language file. So just click it.

I clicked that on a copy of my site and it reset everything and made kunena look different... I can't have that happen.

Of course it does that. Files included in Kunena package are not meant to be edited. If you want to modify template, you should copy it into another folder and rename it. In that way you will keep your changes.

As our documentation says: you need to be prepared that all files in Kunena distribution gets overwritten on every update. That's true with all software -- if we wouldn't do that, you would probably have broken site after customizations.

I don't mean just customizations, but all of the forums, categories, posts, etc. They all disappear

I thought that you have new forum, not existing one. OK, that explains it..

Kunena itself doesn't remove any data unless you uninstall it from Kunena installer. That option will destroy everything you had as it's meant to be used only if you really want to get rid of Kunena.

So what have you done? Are you trying to migrate from Joomla 1.5 to 1.7 with JUpgrade? If you are, there is a bug in JUpgrade 1.2.1 which prevents Kunena from importing.

It was already at 1.7 and online. This happened once earlier too... it just goes offline. That is why the "install 1.7" is not available, because it already is 1.7.

Is there a file in ftp can can put the forum online? Because I can't access through configuration on backend.

Thanks Matias

You get this message also if tables (jos_kunena_version) in the database become unavailable (broken or destroyed). If this happens, Kunena just cannot work, because it believes that it hasn't been installed. In this case Kunena is also put offline.

Another reason may be that you have used automatic update function from Joomla 1.7. It has a bug as it doesn't run post-installation script, which means that our installer doesn't run. In that case you need to do it manually just after upgrading Kunena.

You should be able to install Kunena 1.7 as many times as you want to -- there's nothing that prevents it as installer automatically detects which version you have installed. But the option should be upgrade, not install...

How do I do it manually? Would you be able to help me do this if I give you my ftp? I would greatly appreciate it.

Would you be able to help me with this?