Question We are getting empty subjects threads in our forum

Hi sozzled!
thank you for your reply.

I saw the post you mentioned. And I found that, for example, at this post:
www.libertya.org/comunidad/foro-libertya...a-sobre-libertya-erp
Original post subject was: ¿Quien Capacita sobre Libertya ERP?
Then I deleted "¿" from the post subject and it become visible. (in Spanish we use an opening question mark "¿")
Following post in the thread still not visible because it contains "¿"

Just for testing purpose, I tried editing an invisible subject post and saved it with no changes, to see if just reopening a message was enough. But it was not. It stayed with an invisible subject.

So I tried with this another post with invisible subject:
www.libertya.org/comunidad/foro-libertya...al-emitir-la-factura
Original post subject was: Abrir cajón dinero al emitir la factura.
I deleted final dot "." just to see if changing subject a little fixed it. But no, it stayed invisible. So I replaced "á" with an "a" and subject title became visible. Yeah!
Like before, following post titles kept invisible unless one replace accented character "á" with "a".

Now, the odd thing here is that, if you take a look at the posts at this category:
www.libertya.org/comunidad/foro-libertya/5-discusion-general
you will find that many posts used accented characters with subject titles like:
- Migraci​ón desde Tango Gestión
- Grave problema: Pasa mal los números al ticket
- Proyecto de Actualizaci​ón del Manual Libertya

So... it is weird...

Now we know how to fix it, but I'll keep one post unfixed so you can take a look.

Any help?

Pablo

G'day, Pablo, and thanks for your reply. We might get to the bottom of this after all.

Could you possibly give us a couple more details, please: your K 1.6 configuration report would be helpful (see the posting guidelines printed at the top of this page for more information). Can you also tell us what is the type (e.g. MyISAM) and collation (e.g. utf8_general_ci) used for your Kunena database tables (you can use phpMyAdmin to find this out).

It is possible to use special/accented characters in the topic title in Kunena. You can experiment here, in the Playground category: start a new topic, in one of the ways you've mentioned you've done at your own site, and see for yourself.

Here is the report:

Database collation check: The collation of your table fields are correct

Legacy mode: Disabled | Joomla! SEF: Enabled | Joomla! SEF rewrite: Enabled | FTP layer: Disabled |

This message contains confidential information

htaccess: Exists | PHP environment: Max execution time: 120 seconds | Max execution memory: 128M | Max file upload: 50M

Joomla default template details : rt_tachyon_j15 | author: RocketTheme, LLC | version: 1.5.3 | creationdate: February 15, 2011

Kunena default template details : Blue Eagle (default) | author: Kunena Team | version: 1.6.3 | creationdate: 2011-01-31

Kunena version detailled: Installed version: 1.6.3 | Build: 4344 | Version name: Parlare | Kunena detailled configuration:

Warning: Spoiler!

[th]Kunena config settings:[/th]

board_title	Libertya
board_offline	0
board_ofset	0
offline_message	<h2> El foro se encuentra desactivado por el momento.</h2> Vuelva a intentar más tarde.
enablerss	0
enablepdf	1
threads_per_page	20
messages_per_page	6
messages_per_page_search	15
showhistory	1
historylimit	6
shownew	1
jmambot	1
disemoticons	1
template	default
showannouncement	0
avataroncat	0
catimagepath	category_images/
showchildcaticon	1
annmodid	62
rtewidth	450
rteheight	300
enableforumjump	1
reportmsg	1
username	1
askemail	0
showemail	0
showuserstats	1
showkarma	0
useredit	1
useredittime	0
useredittimegrace	600
editmarkup	1
allowsubscriptions	1
subscriptionschecked	0
allowfavorites	1
maxsubject	63
maxsig	300
regonly	0
changename	0
pubwrite	0
floodprotection	0
mailmod	0
mailadmin	0
captcha	1
mailfull	1
allowavatar	1
allowavatarupload	1
allowavatargallery	1
avatarquality	65
avatarsize	2048
allowimageupload	0
allowimageregupload	1
imageheight	1024
imagewidth	1024
imagesize	2048
allowfileupload	0
allowfileregupload	1
filetypes	pdf,zip,doc,gz,tgz,jar,jasper
filesize	5120
showranking	1
rankimages	1
avatar_src
fb_profile
pm_component
userlist_rows	30
userlist_online	1
userlist_avatar	1
userlist_name	1
userlist_username	1
userlist_posts	1
userlist_karma	1
userlist_email	0
userlist_usertype	0
userlist_joindate	1
userlist_lastvisitdate	1
userlist_userhits	1
latestcategory	0
showstats	0
showwhoisonline	1
showgenstats	0
showpopuserstats	0
popusercount	5
showpopsubjectstats	0
popsubjectcount	5
usernamechange	0
rules_infb	0
rules_cid	1
help_infb	0
help_cid	1
showspoilertag	0
showvideotag	0
showebaytag	0
trimlongurls	1
trimlongurlsfront	40
trimlongurlsback	20
autoembedyoutube	0
autoembedebay	0
ebaylanguagecode	en-us
fbsessiontimeout	1800
highlightcode	0
rss_type	topic
rss_timelimit	month
rss_limit	100
rss_included_categories
rss_excluded_categories
rss_specification	rss2.0
rss_allow_html	1
rss_author_format	name
rss_author_in_title	1
rss_word_count	0
rss_old_titles	1
rss_cache	900
fbdefaultpage	categories
default_sort	asc
alphauserpointsnumchars	0
sef	1
sefcats	0
sefutf8	0
showimgforguest	1
showfileforguest	1
pollnboptions	4
pollallowvoteone	1
pollenabled	1
poppollscount	5
showpoppollstats	1
polltimebtvotes	00:15:00
pollnbvotesbyuser	100
pollresultsuserslist	1
maxpersotext	50
ordering_system	mesid
post_dateformat	ago
post_dateformat_hover	datetime
hide_ip	1
js_actstr_integration	0
imagetypes	jpg,jpeg,gif,png
checkmimetypes	1
imagemimetypes	image/jpeg,image/jpg,image/gif,image/png
imagequality	50
thumbheight	32
thumbwidth	32
hideuserprofileinfo	put_empty
integration_access	joomla
integration_login	joomla
integration_avatar	kunena
integration_profile	kunena
integration_private	none
integration_activity	none
boxghostmessage	0
userdeletetmessage	0
latestcategory_in	1
topicicons	1
onlineusers	1
debug	0
catsautosubscribed	0
showbannedreason	0
version_check	1
showthankyou	1
showpopthankyoustats	1
popthankscount	5
mod_see_deleted	0
bbcode_img_secure	text
listcat_show_moderators	1
lightbox	1
activity_limit	0
show_list_time	720
show_session_type	0
show_session_starttime	0
userlist_allowed	0

Third-party components: AlphaUserPoints: Disabled or not installed | CommunityBuilder: Disabled or not installed | Jomsocial: Disabled or not installed | UddeIm: Disabled or not installed

Third-party SEF components: sh404sef: Installed (Version : 2.2.7.981) | ARTIO JoomSEF: Disabled or not installed | AceSEF: Disabled or not installed

Plugins: System - Mootools12: Disabled | System - Mootools Upgrade: Enabled | JFirePHP: Disabled or not installed | Kunena Discuss: Disabled or not installed | Kunena Search: Disabled or not installed | My Kunena Forum Menu: Disabled or not installed | My Kunena Forum Posts: Disabled or not installed

Modules: Kunena Latest: Disabled or not installed | Kunena Stats: Disabled or not installed | Kunena Login: Disabled or not installed

As soon as server administrator provides me with the MySQL information you asked, I'll post you back.

Pablo

Please upgrade immediately to K 1.6.5.

I'm sorry.

Now it's upgraded to 1.6.5

Here's the new report:

Database collation check: The collation of your table fields are correct

Legacy mode: Disabled | Joomla! SEF: Enabled | Joomla! SEF rewrite: Enabled | FTP layer: Disabled |

This message contains confidential information

htaccess: Exists | PHP environment: Max execution time: 120 seconds | Max execution memory: 128M | Max file upload: 50M

Joomla default template details : rt_tachyon_j15 | author: RocketTheme, LLC | version: 1.5.3 | creationdate: February 15, 2011

Kunena default template details : Blue Eagle (default) | author: Kunena Team | version: 1.6.5 | creationdate: 2011-07-27

Kunena version detailled: Installed version: 1.6.5 | Build: 5005 | Version name: Babel | Kunena detailled configuration:

Warning: Spoiler!

[th]Kunena config settings:[/th]

board_title	Libertya
board_offline	0
board_ofset	0
offline_message	<h2> El foro se encuentra desactivado por el momento.</h2> Vuelva a intentar más tarde.
enablerss	0
enablepdf	1
threads_per_page	20
messages_per_page	6
messages_per_page_search	15
showhistory	1
historylimit	6
shownew	1
jmambot	1
disemoticons	1
template	default
showannouncement	0
avataroncat	0
catimagepath	category_images/
showchildcaticon	1
annmodid	62
rtewidth	450
rteheight	300
enableforumjump	1
reportmsg	1
username	1
askemail	0
showemail	0
showuserstats	1
showkarma	0
useredit	1
useredittime	0
useredittimegrace	600
editmarkup	1
allowsubscriptions	1
subscriptionschecked	0
allowfavorites	1
maxsubject	63
maxsig	300
regonly	0
changename	0
pubwrite	0
floodprotection	0
mailmod	0
mailadmin	0
captcha	1
mailfull	1
allowavatar	1
allowavatarupload	1
allowavatargallery	1
avatarquality	65
avatarsize	2048
allowimageupload	0
allowimageregupload	1
imageheight	1024
imagewidth	1024
imagesize	2048
allowfileupload	0
allowfileregupload	1
filetypes	pdf,zip,doc,gz,tgz,jar,jasper
filesize	5120
showranking	1
rankimages	1
avatar_src
fb_profile
pm_component
userlist_rows	30
userlist_online	1
userlist_avatar	1
userlist_name	1
userlist_username	1
userlist_posts	1
userlist_karma	1
userlist_email	0
userlist_usertype	0
userlist_joindate	1
userlist_lastvisitdate	1
userlist_userhits	1
latestcategory	0
showstats	0
showwhoisonline	1
showgenstats	0
showpopuserstats	0
popusercount	5
showpopsubjectstats	0
popsubjectcount	5
usernamechange	0
rules_infb	0
rules_cid	1
help_infb	0
help_cid	1
showspoilertag	0
showvideotag	0
showebaytag	0
trimlongurls	1
trimlongurlsfront	40
trimlongurlsback	20
autoembedyoutube	0
autoembedebay	0
ebaylanguagecode	en-us
fbsessiontimeout	1800
highlightcode	0
rss_type	topic
rss_timelimit	month
rss_limit	100
rss_included_categories
rss_excluded_categories
rss_specification	rss2.0
rss_allow_html	1
rss_author_format	name
rss_author_in_title	1
rss_word_count	0
rss_old_titles	1
rss_cache	900
fbdefaultpage	categories
default_sort	asc
alphauserpointsnumchars	0
sef	1
sefcats	0
sefutf8	0
showimgforguest	1
showfileforguest	1
pollnboptions	4
pollallowvoteone	1
pollenabled	1
poppollscount	5
showpoppollstats	1
polltimebtvotes	00:15:00
pollnbvotesbyuser	100
pollresultsuserslist	1
maxpersotext	50
ordering_system	mesid
post_dateformat	ago
post_dateformat_hover	datetime
hide_ip	1
js_actstr_integration	0
imagetypes	jpg,jpeg,gif,png
checkmimetypes	1
imagemimetypes	image/jpeg,image/jpg,image/gif,image/png
imagequality	50
thumbheight	32
thumbwidth	32
hideuserprofileinfo	put_empty
integration_access	joomla
integration_login	joomla
integration_avatar	kunena
integration_profile	kunena
integration_private	none
integration_activity	none
boxghostmessage	0
userdeletetmessage	0
latestcategory_in	1
topicicons	1
onlineusers	1
debug	0
catsautosubscribed	0
showbannedreason	0
version_check	1
showthankyou	1
showpopthankyoustats	1
popthankscount	5
mod_see_deleted	0
bbcode_img_secure	text
listcat_show_moderators	1
lightbox	1
activity_limit	0
show_list_time	720
show_session_type	0
show_session_starttime	0
userlist_allowed	0
userlist_count_users	1
enable_threaded_layouts	0
category_subscriptions	post
topic_subscriptions	every
pubprofile	1
thankyou_max	10

Third-party components: None

Third-party SEF components: sh404sef: The file doesn't exist sh404sef.xml !

Plugins: System - Mootools Upgrade: Enabled | System - Mootools12: Disabled

Modules: None

try disable sh404sef