Merged Is it possible to set up Kunena as a help desk / job ticketing system?

I`d like to configure Kunena with the following capabilities:

-Different group of users (eg. School Administrator, Teachers, students, teachers assistants)
-When a student post a message, this message goes directly and only to the group of the teachers. Both categories can discuss the messages and can see the message and the replies of all the teachers and students.
-When the administrator post a message, this message goes only to the group of teachers. The same for these 2 groups.
-The same for the rest of the group of users.

The students cannot see the messages of the administrator and so and so.
Any solution, please?

This is like a ticketing system but more simple.

Forum software does not generally work well as ticketing system.

Why cannot you just make forum where students can speak with teachers and another one for internal discussion between teachers and admin?

Great.. but what should I do for that?
I don`t want the students to see the conversations between teachers and admin, even they cannot write any message.
What would be the step or procedure to provide/allow the user the subscription for a specific forum category in the registration?
Is that possible?

You can set forum permissions to author (use recursive checkbox). Then change all teachers to be authors in Joomla. After this only teachers can see that forum.

Hi all
I'm very new to Kunena and have a question
How do I enable only "my discussions" tab for a user?

I want a user to be able to see only his posts. Basically a forum to discuss stuff between a user and forum moderator. No other normal user should be able to see another users post except moderators.

I know that PM can be used for this kind of discussion between a user and moderators but I would like to use forum for discussion.
Is it possible?

Thanks
Shubh