Question Artio JoomSEF causes problems with Kunena avatars

Hi All

First post. I have made my new site live but at the moment a user cannot upload an avatar, or choose one from the default gallery. I have looked through older posts and the archive but not found an answer.

Clicking a radio button or choosing a file to upload results in nothing. There is no error message

I'm using the latest version 1.5.12 and my settings all all correct regarding uploading avatars and allowing choosing from the default library. I'm also using the default template so I'm a bit lost about what to test next.

It worked at some stage because I loaded my own Avatar. Even as a super admin I now cannot change my own avatar.

The site is www.payontime.co.uk

Anything pointers as to what I need to check?

Thank you

David J

Hello,

Maybe give a test account like that a moderator will test the issue on your site.

You can use for let only moderators to show it.

Hi xillibit

I have set up a moderator account.
payontime.co.uk/pay-on-time-discussion-forums

Thank you

David J

I have just tested your site, i can't upload an avatar or set one avatar for the avatar gallery.

I don't know where is exactly the issue, maybe try with default joomla! template to see if you have any differences.

I don't think it's a template issue. I tried just tried it with <users-domain-name>/forums/myprofile?do=avatar&template=rhuk_milkyway and it didn't work.

Looks like a lot of complicated script is running on that page that's nullifying Kunena.

Hi xillibit and sozzled.

The default template rhuk_milkyway was not present on the www.payontime.co.uk website. I have re-installed it now but it still does not seem make a difference.

Not sure what complicated script is running but it used to work OK. As you can see, my Avatar is there but now I cannot delete it.

I'm happy for someone to access the admin or ftp on the test site to see if there is a problem elsewhere otherwise I don't really know what to do or test.

Thanks for your help so far.

David J