Question Getting ERROR Cannot save message: Email address is required when Kunena discuss is enabled

hi,

If I enable the Kunena discuss plugin i get the Joomla error ... "ERROR Cannot save message: Email address is required"

Has anyone come across this ? and if so how do i solve it

Thanks,
Andy

Does this problem happen everywhere in your forum for everyone who tries to post a message in your forum?

I'm not sure I understand the problem because I do not understand your environment. I'm going to take a wild guess that you allow anonymous or guests to post in your forum. Is that correct? It may help if we could see your configuration report but, if you decide not to give it to us, that's OK (although I don't know if anyone can help you).

Sorry, I never allow anonymous or guests to post in any forums that I manage; I have never encountered this issue before and I am not sure how you go about "solving" the problem.

Thanks for your reply.

The problem happens everywhere in the website for everyone.

The plugin is set for PUBLIC at the moment, but you have to login to comment.

Interestingly, you dont get the error message if

1. I set the plugin to "registered" OR

2. there is already a topic created for the article in Kunena OR

3. Create Topic on is set to First Reply (instead of first visit)

So I am gathering there is an issue with Kunena automatically creating a new topic when users aren't logged in.

Is there a Kunena setting I'm missing somewhere so that the topic can be created automatically when you first visit an article even when you're not logged in ?

thanks!
Andy