Solved "KunenaFactory" not found

Hi there,
After upgrading my Joomla to 4 and the latest Kunena, I keep getting this error:


Rendering Error in layout User/Profile: Class "KunenaFactory" not found in /xxx/components/com_kunena/template/aurelia/layouts/topic/item/message/default.php on line 30
Layout was rendered in /xxx/components/com_kunena/template/aurelia/layouts/topic/item/message/default.php on line 30

Database collation check: x6wu9_kunena_aliases have wrong collation of type utf8_general_ci on field type  x6wu9_kunena_aliases have wrong collation of type utf8_general_ci on field item  x6wu9_kunena_announcement have wrong collation of type utf8_general_ci on field title  x6wu9_kunena_announcement have wrong collation of type utf8_general_ci on field sdescription  x6wu9_kunena_announcement have wrong collation of type utf8_general_ci on field description  x6wu9_kunena_attachments have wrong collation of type utf8_general_ci on field hash  x6wu9_kunena_categories have wrong collation of type utf8_general_ci on field name  x6wu9_kunena_categories have wrong collation of type utf8_general_ci on field accesstype  x6wu9_kunena_categories have wrong collation of type utf8_general_ci on field channels  x6wu9_kunena_categories have wrong collation of type utf8_general_ci on field description  x6wu9_kunena_categories have wrong collation of type utf8_general_ci on field headerdesc  x6wu9_kunena_categories have wrong collation of type utf8_general_ci on field class_sfx  x6wu9_kunena_categories have wrong collation of type utf8_general_ci on field params  x6wu9_kunena_configuration have wrong collation of type utf8_general_ci on field params  x6wu9_kunena_logs have wrong collation of type utf8_general_ci on field ip  x6wu9_kunena_logs have wrong collation of type utf8_general_ci on field operation  x6wu9_kunena_messages have wrong collation of type utf8_general_ci on field name  x6wu9_kunena_messages have wrong collation of type utf8_general_ci on field email  x6wu9_kunena_messages have wrong collation of type utf8_general_ci on field subject  x6wu9_kunena_messages have wrong collation of type utf8_general_ci on field ip  x6wu9_kunena_messages have wrong collation of type utf8_general_ci on field modified_reason  x6wu9_kunena_polls have wrong collation of type utf8_general_ci on field title  x6wu9_kunena_polls_options have wrong collation of type utf8_general_ci on field text  x6wu9_kunena_sessions have wrong collation of type utf8_general_ci on field allowed  x6wu9_kunena_sessions have wrong collation of type utf8_general_ci on field readtopics  x6wu9_kunena_smileys have wrong collation of type utf8_general_ci on field code  x6wu9_kunena_smileys have wrong collation of type utf8_general_ci on field location  x6wu9_kunena_smileys have wrong collation of type utf8_general_ci on field greylocation  x6wu9_kunena_topics have wrong collation of type utf8_general_ci on field subject  x6wu9_kunena_topics have wrong collation of type utf8_general_ci on field first_post_message  x6wu9_kunena_topics have wrong collation of type utf8_general_ci on field first_post_guest_name  x6wu9_kunena_topics have wrong collation of type utf8_general_ci on field last_post_message  x6wu9_kunena_topics have wrong collation of type utf8_general_ci on field last_post_guest_name  x6wu9_kunena_topics have wrong collation of type utf8_general_ci on field params  x6wu9_kunena_users have wrong collation of type utf8_general_ci on field view  x6wu9_kunena_users have wrong collation of type utf8_general_ci on field signature  x6wu9_kunena_users have wrong collation of type utf8_general_ci on field personalText  x6wu9_kunena_users have wrong collation of type utf8_general_ci on field location  x6wu9_kunena_users have wrong collation of type utf8_general_ci on field icq  x6wu9_kunena_users have wrong collation of type utf8_general_ci on field yim  x6wu9_kunena_users have wrong collation of type utf8_general_ci on field microsoft  x6wu9_kunena_users have wrong collation of type utf8_general_ci on field telegram  x6wu9_kunena_users have wrong collation of type utf8_general_ci on field vk  x6wu9_kunena_users have wrong collation of type utf8_general_ci on field skype  x6wu9_kunena_users have wrong collation of type utf8_general_ci on field twitter  x6wu9_kunena_users have wrong collation of type utf8_general_ci on field facebook  x6wu9_kunena_users have wrong collation of type utf8_general_ci on field google  x6wu9_kunena_users have wrong collation of type utf8_general_ci on field myspace  x6wu9_kunena_users have wrong collation of type utf8_general_ci on field linkedin  x6wu9_kunena_users have wrong collation of type utf8_general_ci on field delicious  x6wu9_kunena_users have wrong collation of type utf8_general_ci on field friendfeed  x6wu9_kunena_users have wrong collation of type utf8_general_ci on field digg  x6wu9_kunena_users have wrong collation of type utf8_general_ci on field instagram  x6wu9_kunena_users have wrong collation of type utf8_general_ci on field qzone  x6wu9_kunena_users have wrong collation of type utf8_general_ci on field weibo  x6wu9_kunena_users have wrong collation of type utf8_general_ci on field wechat  x6wu9_kunena_users have wrong collation of type utf8_general_ci on field apple  x6wu9_kunena_users have wrong collation of type utf8_general_ci on field blogspot  x6wu9_kunena_users have wrong collation of type utf8_general_ci on field flickr  x6wu9_kunena_users have wrong collation of type utf8_general_ci on field bebo  x6wu9_kunena_users have wrong collation of type utf8_general_ci on field websitename  x6wu9_kunena_users have wrong collation of type utf8_general_ci on field websiteurl  x6wu9_kunena_users_banned have wrong collation of type utf8_general_ci on field ip  x6wu9_kunena_users_banned have wrong collation of type utf8_general_ci on field reason_private  x6wu9_kunena_users_banned have wrong collation of type utf8_general_ci on field reason_public  x6wu9_kunena_users_banned have wrong collation of type utf8_general_ci on field comments  x6wu9_kunena_users_banned have wrong collation of type utf8_general_ci on field params  x6wu9_kunena_version have wrong collation of type utf8_general_ci on field version  x6wu9_kunena_version have wrong collation of type utf8_general_ci on field versionname  x6wu9_kunena_version have wrong collation of type utf8_general_ci on field state  
        

Joomla! SEF: Enabled | Joomla! SEF rewrite: Enabled | FTP layer: Disabled |
        

This message contains confidential information

htaccess: Exists | PHP environment: Max execution time: 30 seconds | Max execution memory: 128M | Max file upload:  

Kunena menu details:

Warning: Spoiler!

ID	Name	Menutype	Link	Path	In trash
1764	Forum	kunenamenu	view=home	forum	No
1765	Index	kunenamenu	view=category&layout=list&catid=0	forum/index	No
1766	Recent Topics	kunenamenu	view=topics&mode=replies	forum/recent	No
1767	Unread	kunenamenu	view=topics&layout=unread	forum/unread	No
1768	New Topic	kunenamenu	view=topic&layout=create	forum/newtopic	No
1769	No Replies	kunenamenu	view=topics&mode=noreplies	forum/noreplies	No
1770	My Topics	kunenamenu	view=topics&layout=user&mode=default	forum/mylatest	No

Joomla default template details : farwall_bonsai | author: Reiyad Alkhatib AKA Onereik - Farwall | version: 4.8.3 | creationdate: January 2021

Kunena default template details : Aurelia | author: Kunena Team | version: 6.2.0 | creationdate: 2023-10-17

Kunena template params:

Warning: Spoiler!

DefaultCategoryicon
profileIconset	default
DefaultIconset	default
editorIconset	default
bootstrap	1
borderless	1
tooltips	1
SubjectLengthMessage	80
fullactions	1
quick	0
displayMenu	1
displayDropdownMenu	1
displayDropdownContent	1
displayModule	1
displayBreadcrumb	1
displayAnnouncement	1
displayFooter	1
avatarPosition	left
formRecover	0
labels	0
whoisonlineName	default
avatarType	rounded
topicicontype	svg
fontawesome	0
socialshare	0
socialsharetag
socialtheme	classic
optional_username	0
writeaccess	0
localstorage	0
moduleIdWebauthn	0
IconColor	inherit
IconColorNew	#48a348
editorType	ckeditor
Bold	1
Italic	1
Underline	1
Strike	1
Subscript	1
Superscript	1
RemoveFormat	1
BulletedList	1
NumberedList	1
Blockquote	1
JustifyLeft	1
JustifyCenter	1
JustifyRight	1
JustifyBlock	1
Link_Unlink	1
Image	1
Smiley	1
Confidential	1
Hidetext	1
Spoiler	1
Code	1
Ebay	1
Twitter	1
Instagram	1
Soundcloud	1
FontSize	1
TextColor	1
Maximize	1
Map	1
Video	1
editorButtons
nameskinckeditor
ckeditorcustomprefixconfigfile
avatarSizeX	40
avatarSizeY	90
avatarSizeXThumb	36
avatarSizeYThumb	36
avatarSizeXWelcome	72
avatarSizeYWelcome	72
avatarSizeXList	36
avatarSizeYList	36
avatarSizeXPost	144
avatarSizeYPost	144
avatarSizeXProfile	200
avatarSizeYProfile	200
templatebyText
templatebyName
templatebyLink

Kunena version detailed: Kunena 6.2.0 | 2023-10-17 [ Git Repository ]
        | Kunena detailed configuration:

Warning: Spoiler!

Kunena config settings:
boardOffline	0
enableRss	0
threadsPerPage	20
messagesPerPage	6
messagesPerPageSearch	15
showHistory	1
historyLimit	6
showNew	1
disableEmoticons	0
template	aurelia
showAnnouncement	1
avatarOnCategory	0
showChildCatIcon	1
rteWidth	450
rteHeight	300
enableForumJump	1
reportMsg	1
username	1
askEmail	0
showEmail	0
showUserStats	1
showKarma	1
userEdit	1
userEditTime	0
userEditTimeGrace	600
editMarkup	1
allowSubscriptions	1
subscriptionsChecked	1
allowFavorites	1
maxSig	300
regOnly	0
pubWrite	0
floodProtection	0
mailModerators	0
mailAdministrators	0
captcha	0
mailFull	1
allowAvatarUpload	1
allowAvatarGallery	1
avatarQuality	75
avatarSize	2048
imageHeight	800
imageWidth	800
imageSize	150
fileTypes	txt,rtf,pdf,zip,tar.gz,tgz,tar.bz2
fileSize	120
showRanking	1
rankImages	1
userlistRows	30
userlistOnline	1
userlistAvatar	1
userlistPosts	1
userlistKarma	1
userlistEmail	0
userlistJoinDate	1
userlistLastVisitDate	1
userlistUserHits	1
latestCategory	0
showStats	1
showWhoIsOnline	1
showGenStats	1
showPopUserStats	1
popUserCount	5
showPopSubjectStats	1
popSubjectCount	5
showSpoilerTag	1
showVideoTag	1
showEbayTag	1
trimLongUrls	1
trimLongUrlsFront	40
trimLongUrlsBack	20
autoEmbedYoutube	1
autoEmbedEbay	1
ebayLanguageCode	en-us
sessionTimeOut	1800
highlightCode	0
rssType	topic
rssTimeLimit	1 month
rssLimit	100
rssIncludedCategories
rssExcludedCategories
rssSpecification	rss2.0
rssAllowHtml	1
rssAuthorFormat	name
rssAuthorInTitle	1
rssWordCount	0
rssOldTitles	1
rssCache	900
defaultPage	recent
defaultSort	asc
sef	1
showImgForGuest	1
showFileForGuest	1
pollNbOptions	4
pollAllowVoteOne	1
pollEnabled	1
popPollsCount	5
showPopPollStats	1
pollTimeBtVotes	00:15:00
pollNbVotesByUser	100
pollResultsUserslist	1
allowUserEditPoll	0
maxPersonalText	50
orderingSystem	mesid
postDateFormat	ago
postDateFormatHover	datetime
hideIp	1
imageTypes	jpg,jpeg,gif,png
checkMimeTypes	1
imageMimeTypes	image/jpeg,image/jpg,image/gif,image/png
imageQuality	50
thumbHeight	32
thumbWidth	32
hideUserProfileInfo	put_empty
boxGhostMessage	0
userDeleteMessage	0
latestCategoryIn	1
topicIcons	1
debug	0
catsAutoSubscribed	0
showBannedReason	0
showThankYou	1
showPopThankYouStats	1
popThanksCount	5
modSeeDeleted	0
bbcodeImgSecure	text
listCatShowModerators	1
lightbox	1
showListTime	720
showSessionType	2
showSessionStartTime	1800
userlistAllowed	1
userlistCountUsers	1
enableThreadedLayouts	0
categorySubscriptions	post
topicSubscriptions	every
pubProfile	1
thankYouMax	10
emailRecipientCount	0
emailRecipientPrivacy	bcc
captchaPostLimit	0
imageUpload	registered
fileUpload	registered
topicLayout	flat
timeToCreatePage	1
showImgFilesManageProfile	1
holdNewUsersPosts	0
holdGuestPosts	0
attachmentLimit	8
pickupCategory	0
articleDisplay	intro
sendEmails	1
fallbackEnglish	1
cache	1
cacheTime	60
ipTracking	1
rssFeedBurnerUrl
autoLink	1
accessComponent	1
statsLinkAllowed	1
superAdminUserlist	0
attachmentProtection	0
categoryIcons	1
avatarCrop	0
userReport	1
searchTime	365
teaser	0
ebayLanguage	0
ebayCertId
allowChangeSubject	1
maxLinks	6
readOnly	0
ratingEnabled	0
urlSubjectTopic	0
logModeration	0
attachStart	0
attachEnd	14
attachmentUtf8	1
autoEmbedSoundcloud	1
emailHeader	media/kunena/email/hero-wide.png
userStatus	1
signature	0
personal	0
social	0
plainEmail	0
moderatorPermDelete	0
avatarTypes	gif,jpeg,jpg,png
smartLinking	0
defaultAvatar	nophoto.png
defaultAvatarSmall	s_nophoto.png
quickReply	1
avatarEdit	0
activeMenuItem
mainMenuId
homeId
indexId
moderatorsId
topicListId
miscId
profileId
searchId
custom_id
avatarType	1
sefRedirect	1
allowEditPoll	1
useSystemEmails	0
autoEmbedInstagram	1
disableRe	0
email_sender_name
display_filename_attachment	0
new_users_prevent_post_url_images	0
minimal_user_posts_add_url_image	10
utmSource	0
emailHeaderSizeY	560
emailHeaderSizeX	560
moderator_id
profiler	0
pickup_category	1
privateMessage	1
datePickerFormat	mm/dd/yyyy
sendMailUserBanned	0
mailBodyUserBanned
board_title	Bonsai forum
board_offline	0
offline_message	The Forum is currently offline for maintenance. Check back soon!
enablerss	0
threads_per_page	20
messages_per_page	10
messages_per_page_search	15
showhistory	1
historylimit	3
shownew	1
disemoticons	0
showannouncement	0
avataroncat	0
catimagepath	category_images
showchildcaticon	0
rtewidth	450
rteheight	300
enableforumjump	0
reportmsg	1
askemail	0
showemail	0
showuserstats	1
showkarma	0
useredit	3
useredittime	300
useredittimegrace	300
editmarkup	1
allowsubscriptions	1
subscriptionschecked	0
allowfavorites	1
maxsubject	50
maxsig	200
regonly	0
pubwrite	0
floodprotection	0
mailmod	0
mailadmin	0
mailfull	0
allowavatarupload	1
allowavatargallery	0
avatarquality	75
avatarsize	2048
imageheight	1024
imagewidth	1024
imagesize	3072
filetypes	txt,rtf,pdf,zip,tar.gz,tgz,tar.bz2
filesize	3072
showranking	1
rankimages	1
userlist_rows	0
userlist_online	0
userlist_avatar	0
userlist_posts	0
userlist_karma	0
userlist_email	0
userlist_joindate	0
userlist_lastvisitdate	0
userlist_userhits	0
latestcategory	0
showstats	1
showwhoisonline	1
showgenstats	1
showpopuserstats	1
popusercount	5
showpopsubjectstats	1
popsubjectcount	5
showspoilertag	0
showvideotag	0
showebaytag	0
trimlongurls	1
trimlongurlsfront	40
trimlongurlsback	20
autoembedyoutube	1
autoembedebay	0
ebaylanguagecode	en-us
sessiontimeout	1800
highlightcode	0
rss_type	topic
rss_timelimit	month
rss_limit	100
rss_included_categories
rss_excluded_categories
rss_specification	rss2.0
rss_allow_html	1
rss_author_format	name
rss_author_in_title	1
rss_word_count	0
rss_old_titles	1
rss_cache	900
defaultpage	recent
default_sort	asc
showimgforguest	0
showfileforguest	0
pollnboptions	4
pollallowvoteone	1
pollenabled	1
poppollscount	5
showpoppollstats	1
polltimebtvotes	00:15:00
pollnbvotesbyuser	100
pollresultsuserslist	1
allow_user_edit_poll	0
maxpersotext	50
ordering_system	mesid
post_dateformat	ago
post_dateformat_hover	datetime
hide_ip	1
imagetypes	jpg,jpeg,gif,png
checkmimetypes	1
imagemimetypes	image/jpeg,image/jpg,image/gif,image/png
imagequality	50
thumbheight	140
thumbwidth	140
hideuserprofileinfo	put_empty
boxghostmessage	0
userdeletetmessage	1
latestcategory_in	1
topicicons	1
catsautosubscribed	0
showbannedreason	0
showthankyou	1
showpopthankyoustats	1
popthankscount	5
mod_see_deleted	0
bbcode_img_secure	text
listcat_show_moderators	0
show_list_time	48
show_session_type	2
show_session_starttime	1800
userlist_allowed	0
userlist_count_users	1
enable_threaded_layouts	0
category_subscriptions	disabled
topic_subscriptions	first
pubprofile	0
thankyou_max	10
email_recipient_count	0
email_recipient_privacy	bcc
email_visible_address	[email protected]
captcha_post_limit	1
image_upload	registered
file_upload	registered
topic_layout	flat
time_to_create_page	0
show_imgfiles_manage_profile	0
hold_newusers_posts	0
hold_guest_posts	0
attachment_limit	12
article_display	intro
send_emails	1
fallback_english	1
cache_time	120
ebay_affiliate_id
iptracking	1
rss_feedburner_url
autolink	1
access_component	1
statslink_allowed	0
superadmin_userlist	0
legacy_urls	1
attachment_protection	0
categoryicons	1
avatarresizemethod	1
avatarcrop	0
user_report	0
searchtime	180
ebay_language	0
ebay_api_key
ebay_cert_id
twitter_consumer_key
twitter_consumer_secret
allow_change_subject	0
max_links	6
read_only	0
ratingenabled	0
url_subject_topic	0
log_moderation	0
attach_start	0
attach_end	14
google_map_api_key
attachment_utf8	1
autoembedsoundcloud	0
emailheader	/images/article-headers/inspiration-top10.jpg
user_status	1
plain_email	0
moderator_permdelete	0
avatartypes	gif, jpeg, jpg, png
smartlinking	0
defaultavatar	nophoto.png
defaultavatarsmall	s_nophoto.png
stopforumspam_key
quickreply	1
avataredit	0
activemenuitem
mainmenu_id
home_id
index_id
moderators_id
topiclist_id
misc_id
profile_id
search_id
avatar_type	1
sef_redirect	1
allow_edit_poll	1
use_system_emails	0
autoembedinstagram	1
disable_re	0
recaptcha_publickey
recaptcha_privatekey
recaptcha_theme	white
keywords	0
userkeywords	0

| Kunena integration settings:

Warning: Spoiler!

Kunena - Finder Disabled
 Kunena - AltaUserPoints Disabled
 Kunena - Community Builder Disabled
 Kunena - Easyblog Disabled
 Kunena - Easyprofile Disabled
 Kunena - Easysocial Disabled
 Kunena - Gravatar Disabled
 Kunena - JomSocial Disabled
 Kunena - Joomla Enabled:  access=1  login=1  
 Kunena - Kunena Enabled:  avatar=1  profile=1  
 Kunena - UddeIm Disabled

| Joomla! detailed language files installed:

Warning: Spoiler!

Joomla! languages installed:
en-GB	English (United Kingdom)
en-US	English (United States)
vi-VN	Vietnamese (Vietnam)

Third-party components: UddeIm 4.0

Third-party SEF components: sh404sef 4.24.5.4341

Plugins: None

Modules: None

Is this a known error, and can I fix it somehow?
Regards and thanks

There was a similar problem here, see if answer from xillibit can help you
www.kunena.org/forum/k-6-10-support/1680...t-found-issue#229068

Hello,

In the settings of Aurelia template what do-you have set for Profile Position ?

The profile is set to show on the left. It also gives the same error on the right - but not on top or on the bottom!
I hope we can get it to work without errors with the profile on the left?

Hi xillibit, I hope to hear from you?

Hello,

I'am not able to reproduce this issue, i have looked on your site but the link to forum goes to an error page

Is-it possible to look directly on your site ?

My apologies for the late reply, I did not get a warning you replied!

I reset the menu items earlier which broke the main menu item (which is an alias). It is working again now.

The error is still here (Rendering Error in layout User/Profile: Class "KunenaFactory" not found. Please enable debug mode for more information.).

I just updated the Kunena to its latest version and also installed the latest template. The same error appears if I use the kunena template...

Im curious if you have anything I can do to fix the error?

Have you enabled social share buttons? If so, what happens if you disable them in the Aurelia settings?

Nope those are disabled.