Solved Kunena upgrade, user's avatar missing

Greetings,
I have begun testing an upgrade of a very old/large joomla/kunena web site that was originally created 13 years ago.  Currently, the site has 5,000 users and 68,000 messages, uses Joomla 3.10.12 and Kunena 5.2.13 using Blue Eagle5 template.

I created a dev site and went through the Joomla 4 and Kunena 6 migration. 

I work through problems and changes but I noticed that the users avatar is missing on posts.  I looked in folder /media/kunena/avatars/resized/side144/user and there are 631 files there.  My personal avatar works correctly  but kunena appears to not be picking post avatars up.
Suggestions or bug?

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Kunena menu details:

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ID	Name	Menutype	Link	Path	In trash
1683	Forum	kunenamenu	view=home&defaultmenu=1685	forum	No
1684	Index	kunenamenu	view=category&layout=list	forum/index	No
1685	Recent Topics	kunenamenu	view=topics&mode=replies	forum/recent	No
1686	Unread	kunenamenu	view=topics&layout=unread	forum/unread	No
1687	New Topic	kunenamenu	view=topic&layout=create	forum/newtopic	No
1688	No Replies	kunenamenu	view=topics&mode=noreplies	forum/noreplies	No
1689	My Topics	kunenamenu	view=topics&layout=user&mode=default	forum/mylatest	No
1690	Profile	kunenamenu	view=user	forum/profile	No
1691	Help	kunenamenu	view=misc	forum/help	No
1692	Search	kunenamenu	view=search	forum/search	No

Joomla default template details : cassiopeia_webtrees | author: Rob | version: 1.0 | creationdate: August 2023

Kunena default template details : Aurelia | author: Kunena Team | version: 6.1.3.1 | creationdate: 2023-08-21

Kunena template params:

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DefaultCategoryicon
profileIconset	default
DefaultIconset	default
editorIconset	default
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avatarSizeXPost	144
avatarSizeYPost	144
avatarSizeXProfile	200
avatarSizeYProfile	200
templatebyText
templatebyName
templatebyLink

Kunena version detailed: Kunena 6.1.3.1 | 2023-08-21 [ Git Repository ]
        | Kunena detailed configuration:

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Kunena config settings:
boardOffline	0
enableRss	0
threadsPerPage	20
messagesPerPage	20
messagesPerPageSearch	15
showHistory	1
historyLimit	15
showNew	1
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fileSize	1500
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rankImages	1
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| Kunena integration settings:

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Kunena - Finder Disabled
 Kunena - AltaUserPoints Disabled
 Kunena - Community Builder Disabled
 Kunena - Easyblog Disabled
 Kunena - Easyprofile Disabled
 Kunena - Easysocial Disabled
 Kunena - Gravatar Disabled
 Kunena - JomSocial Disabled
 Kunena - Joomla Enabled:  access=1  login=1  
 Kunena - Kunena Enabled:  avatar=1  profile=1  

| Joomla! detailed language files installed:

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Joomla! languages installed:
fr-FR	French (France)
nl-NL	Dutch (nl-NL)
de-DE	German (Germany)
en-GB	English (United Kingdom)

Third-party components: None

Third-party SEF components: None

Plugins: None

Modules: Kunena Latest 6.0.2

do you have the old joomal3 version and kunena the yoursite\media\kunena\
there or the your avatars and attachments from the media folder
copied to the New yoursite\media\kunena\
to be sure ?
and there are notifications in administrator > kunena\tools\Diagnose

I have compared the Kunena 3 and 4 folders, all are the same:
media/kunena/avatars/resized/size144/users/
media/kunena/attachments
There are no errors shown in kunena tools.

I had this problem too. Go in Kunena Configuration (Backend) and Avatar tab. Change first Standard avatar to Image.

Thanks for the tip but still no avatars.

Have you checked if in Kunena/Configuration/Tab Extra/Show Avatar = yes ?

Gindi
 

If what your saying is Forum configuration: Extra tab, the Display Avatar is set to "yes". In my system, my userID avatar is showing up correctly. Its just that older user/posts avatars are not showing up.

I looked in folder /media/kunena/avatars/resized/side144/user and there are 631 files there. 

The avatars must be in /media/kunena/avatars/users.
Example: /media/kunena/avatars/users/avatar963 (where the number is the user ID).
If the avatars are in there, go to Kunena -> Tools in the backend and synchronise the users. Also recount the statistics.

I got to looking at the kunena user table. There is a lot of information missing that was in the original .sql file such as signature and avatar fields are empty. I am not sure if syncing will fix it and if so what options?

OK, I had a backup of the database after converting Joomla and Kunena to their latest versions. I reloaded the five kunena_user_* files and now the system appears to be working correctly