Solved Kunena upgrade, user's avatar missing

Greetings,
I have begun testing an upgrade of a very old/large joomla/kunena web site that was originally created 13 years ago.  Currently, the site has 5,000 users and 68,000 messages, uses Joomla 3.10.12 and Kunena 5.2.13 using Blue Eagle5 template.

I created a dev site and went through the Joomla 4 and Kunena 6 migration. 

I work through problems and changes but I noticed that the users avatar is missing on posts.  I looked in folder /media/kunena/avatars/resized/side144/user and there are 631 files there.  My personal avatar works correctly  but kunena appears to not be picking post avatars up.
Suggestions or bug?

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Kunena menu details:

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ID	Name	Menutype	Link	Path	In trash
1683	Forum	kunenamenu	view=home&defaultmenu=1685	forum	No
1684	Index	kunenamenu	view=category&layout=list	forum/index	No
1685	Recent Topics	kunenamenu	view=topics&mode=replies	forum/recent	No
1686	Unread	kunenamenu	view=topics&layout=unread	forum/unread	No
1687	New Topic	kunenamenu	view=topic&layout=create	forum/newtopic	No
1688	No Replies	kunenamenu	view=topics&mode=noreplies	forum/noreplies	No
1689	My Topics	kunenamenu	view=topics&layout=user&mode=default	forum/mylatest	No
1690	Profile	kunenamenu	view=user	forum/profile	No
1691	Help	kunenamenu	view=misc	forum/help	No
1692	Search	kunenamenu	view=search	forum/search	No

Joomla default template details : cassiopeia_webtrees | author: Rob | version: 1.0 | creationdate: August 2023

Kunena default template details : Aurelia | author: Kunena Team | version: 6.1.3.1 | creationdate: 2023-08-21

Kunena template params:

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DefaultCategoryicon
profileIconset	default
DefaultIconset	default
editorIconset	default
bootstrap	1
borderless	1
tooltips	1
SubjectLengthMessage	80
fullactions	1
quick	0
displayMenu	1
displayDropdownMenu	1
displayDropdownContent	1
displayModule	1
displayBreadcrumb	0
displayAnnouncement	0
displayFooter	1
avatarPosition	left
formRecover	0
labels	0
whoisonlineName	default
avatarType	rounded
topicicontype	svg
fontawesome	0
socialshare	0
socialsharetag
socialtheme	classic
optional_username	0
writeaccess	0
localstorage	0
IconColor	inherit
IconColorNew	#48a348
editorType	ckeditor
Bold	1
Italic	1
Underline	1
Strike	1
Subscript	1
Superscript	1
RemoveFormat	1
BulletedList	1
NumberedList	1
Blockquote	1
JustifyLeft	1
JustifyCenter	1
JustifyRight	1
JustifyBlock	1
Link_Unlink	1
Image	1
Smiley	1
Confidential	1
Hidetext	1
Spoiler	1
Code	1
Ebay	1
Twitter	1
Instagram	1
Soundcloud	1
FontSize	1
TextColor	1
Maximize	1
Map	1
Video	1
editorButtons
nameskinckeditor
ckeditorcustomprefixconfigfile
avatarSizeX	40
avatarSizeY	90
avatarSizeXThumb	36
avatarSizeYThumb	36
avatarSizeXWelcome	72
avatarSizeYWelcome	72
avatarSizeXList	36
avatarSizeYList	36
avatarSizeXPost	144
avatarSizeYPost	144
avatarSizeXProfile	200
avatarSizeYProfile	200
templatebyText
templatebyName
templatebyLink

Kunena version detailed: Kunena 6.1.3.1 | 2023-08-21 [ Git Repository ]
        | Kunena detailed configuration:

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Kunena config settings:
boardOffline	0
enableRss	0
threadsPerPage	20
messagesPerPage	20
messagesPerPageSearch	15
showHistory	1
historyLimit	15
showNew	1
disableEmoticons	0
template	aurelia
showAnnouncement	0
avatarOnCategory	1
showChildCatIcon	1
rteWidth	450
rteHeight	300
enableForumJump	1
reportMsg	1
username	1
askEmail	0
showEmail	1
showUserStats	1
showKarma	0
userEdit	1
userEditTime	0
userEditTimeGrace	3600
editMarkup	1
allowSubscriptions	1
subscriptionsChecked	1
allowFavorites	1
maxSig	300
regOnly	0
pubWrite	0
floodProtection	0
mailModerators	0
mailAdministrators	0
captcha	1
mailFull	1
allowAvatarUpload	1
allowAvatarGallery	1
avatarQuality	65
avatarSize	2048
imageHeight	1200
imageWidth	3000
imageSize	3000
fileTypes	txt,rtf,pdf,zip,tar.gz,tgz,tar.bz2
fileSize	1500
showRanking	1
rankImages	1
userlistRows	10
userlistOnline	1
userlistAvatar	1
userlistPosts	0
userlistKarma	0
userlistEmail	0
userlistJoinDate	0
userlistLastVisitDate	0
userlistUserHits	0
latestCategory	0
showStats	1
showWhoIsOnline	1
showGenStats	1
showPopUserStats	0
popUserCount	7
showPopSubjectStats	0
popSubjectCount	7
showSpoilerTag	1
showVideoTag	1
showEbayTag	1
trimLongUrls	1
trimLongUrlsFront	40
trimLongUrlsBack	20
autoEmbedYoutube	0
autoEmbedEbay	0
ebayLanguageCode	en-us
sessionTimeOut	3600
highlightCode	0
rssType	topic
rssTimeLimit	1 month
rssLimit	100
rssIncludedCategories
rssExcludedCategories
rssSpecification	rss2.0
rssAllowHtml	1
rssAuthorFormat	name
rssAuthorInTitle	1
rssWordCount	0
rssOldTitles	1
rssCache	900
defaultPage	recent
defaultSort	asc
sef	1
showImgForGuest	1
showFileForGuest	1
pollNbOptions	4
pollAllowVoteOne	1
pollEnabled	0
popPollsCount	7
showPopPollStats	0
pollTimeBtVotes	00:15:00
pollNbVotesByUser	100
pollResultsUserslist	1
allowUserEditPoll	0
maxPersonalText	50
orderingSystem	replyid
postDateFormat	ago
postDateFormatHover	datetime
hideIp	0
imageTypes	jpg,jpeg,gif,png
checkMimeTypes	1
imageMimeTypes	image/jpeg,image/jpg,image/gif,image/png
imageQuality	50
thumbHeight	32
thumbWidth	32
hideUserProfileInfo	put_empty
boxGhostMessage	0
userDeleteMessage	1
latestCategoryIn	1
topicIcons	1
debug	0
catsAutoSubscribed	0
showBannedReason	1
showThankYou	0
showPopThankYouStats	0
popThanksCount	7
modSeeDeleted	1
bbcodeImgSecure	text
listCatShowModerators	0
lightbox	1
showListTime	0
showSessionType	1
showSessionStartTime
userlistAllowed	0
userlistCountUsers	1
enableThreadedLayouts	0
categorySubscriptions	post
topicSubscriptions	every
pubProfile	0
thankYouMax	12
emailRecipientCount	0
emailRecipientPrivacy	bcc
captchaPostLimit
imageUpload	registered
fileUpload	registered
topicLayout	flat
timeToCreatePage	0
showImgFilesManageProfile	1
holdNewUsersPosts	0
holdGuestPosts	0
attachmentLimit	8
pickupCategory	0
articleDisplay	intro
sendEmails	1
fallbackEnglish	1
cache	1
cacheTime	180
ipTracking	1
rssFeedBurnerUrl
autoLink	1
accessComponent	1
statsLinkAllowed	1
superAdminUserlist	0
attachmentProtection	1
categoryIcons	1
avatarCrop	0
userReport	1
searchTime	365
teaser	0
ebayLanguage	0
ebayCertId
allowChangeSubject	1
maxLinks	6
readOnly	0
ratingEnabled	0
urlSubjectTopic	0
logModeration	0
attachStart	0
attachEnd	14
attachmentUtf8	1
autoEmbedSoundcloud	1
emailHeader	media/kunena/email/hero-wide.png
userStatus	1
signature	1
personal	1
social	1
plainEmail	0
moderatorPermDelete	0
avatarTypes	gif,jpeg,jpg,png
smartLinking	0
defaultAvatar	nophoto.png
defaultAvatarSmall	s_nophoto.png
quickReply	1
avatarEdit	0
activeMenuItem
mainMenuId
homeId
indexId
moderatorsId
topicListId
miscId
profileId
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custom_id
avatarType	1
sefRedirect	1
allowEditPoll	1
useSystemEmails	0
autoEmbedInstagram	1
disableRe	0
email_sender_name
display_filename_attachment	0
new_users_prevent_post_url_images	0
minimal_user_posts_add_url_image	10
utmSource	0
emailHeaderSizeY	560
emailHeaderSizeX	560
moderator_id
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pickup_category	0
privateMessage	1
board_title	webtrees
board_offline	0
offline_message	The Forum is currently offline for maintenance. Check back soon!
enablerss	1
threads_per_page	20
messages_per_page	20
messages_per_page_search	15
showhistory	1
historylimit	15
shownew	1
disemoticons	1
showannouncement	1
avataroncat	1
catimagepath	category_images
showchildcaticon	1
rtewidth	450
rteheight	300
enableforumjump	1
reportmsg	1
askemail	0
showemail	1
showuserstats	1
showkarma	0
useredit	1
useredittime	0
useredittimegrace	3600
editmarkup	1
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subscriptionschecked	1
allowfavorites	1
maxsubject	50
maxsig	300
regonly	0
pubwrite	0
floodprotection	0
mailmod	0
mailadmin	0
mailfull	1
allowavatarupload	1
allowavatargallery	1
avatarquality	65
avatarsize	2048
imageheight	1200
imagewidth	1200
imagesize	3000
filetypes	pdf,zip,txt,gz,tgz
filesize	1500
showranking	1
rankimages	1
userlist_rows	10
userlist_online	1
userlist_avatar	1
userlist_posts	0
userlist_karma	0
userlist_email	0
userlist_joindate	0
userlist_lastvisitdate	0
userlist_userhits	0
latestcategory	0
showstats	1
showwhoisonline	1
showgenstats	1
showpopuserstats	0
popusercount	7
showpopsubjectstats	0
popsubjectcount	7
showspoilertag	0
showvideotag	0
showebaytag	0
trimlongurls	1
trimlongurlsfront	40
trimlongurlsback	20
autoembedyoutube	0
autoembedebay	0
ebaylanguagecode	en-us
sessiontimeout	3600
highlightcode	0
rss_type	recent
rss_timelimit	month
rss_limit	100
rss_included_categories
rss_excluded_categories
rss_specification	rss2.0
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rss_cache	900
defaultpage	recent
default_sort	asc
showimgforguest	1
showfileforguest	1
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polltimebtvotes	00:15:00
pollnbvotesbyuser	100
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maxpersotext	50
ordering_system	replyid
post_dateformat	ago
post_dateformat_hover	datetime
hide_ip	0
imagetypes	jpg,jpeg,gif,png
checkmimetypes	1
imagemimetypes	image/jpeg,image/jpg,image/gif,image/png
imagequality	50
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boxghostmessage	0
userdeletetmessage	1
latestcategory_in	1
topicicons	1
catsautosubscribed	0
showbannedreason	1
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showpopthankyoustats	0
popthankscount	7
mod_see_deleted	1
bbcode_img_secure	text
listcat_show_moderators	0
show_list_time	0
show_session_type	1
show_session_starttime
userlist_allowed	0
userlist_count_users	2
enable_threaded_layouts	1
category_subscriptions	post
topic_subscriptions	every
pubprofile	0
thankyou_max	12
email_recipient_count	0
email_recipient_privacy	bcc
email_visible_address
captcha_post_limit
image_upload	registered
file_upload	registered
topic_layout	flat
time_to_create_page	0
show_imgfiles_manage_profile	1
hold_newusers_posts	0
hold_guest_posts	0
attachment_limit	8
article_display	intro
send_emails	1
fallback_english	1
cache_time	180
ebay_affiliate_id	5337089937
iptracking	1
rss_feedburner_url
autolink	1
access_component	1
statslink_allowed	1
superadmin_userlist	0
legacy_urls	1
attachment_protection	1
categoryicons	1
avatarresizemethod	1
avatarcrop	0
user_report	1
searchtime	365
ebay_language	0
ebay_api_key
ebay_cert_id
twitter_consumer_key
twitter_consumer_secret
allow_change_subject	1
max_links	6
read_only	0
ratingenabled	0
url_subject_topic	0
log_moderation	0
attach_start	0
attach_end	14
google_map_api_key
attachment_utf8	1
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emailheader	media/kunena/email/hero-wide.png
user_status	1
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avatartypes	gif, jpeg, jpg, png
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stopforumspam_key
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| Kunena integration settings:

Warning: Spoiler!

Kunena - Finder Disabled
 Kunena - AltaUserPoints Disabled
 Kunena - Community Builder Disabled
 Kunena - Easyblog Disabled
 Kunena - Easyprofile Disabled
 Kunena - Easysocial Disabled
 Kunena - Gravatar Disabled
 Kunena - JomSocial Disabled
 Kunena - Joomla Enabled:  access=1  login=1  
 Kunena - Kunena Enabled:  avatar=1  profile=1  

| Joomla! detailed language files installed:

Warning: Spoiler!

Joomla! languages installed:
fr-FR	French (France)
nl-NL	Dutch (nl-NL)
de-DE	German (Germany)
en-GB	English (United Kingdom)

Third-party components: None

Third-party SEF components: None

Plugins: None

Modules: Kunena Latest 6.0.2

do you have the old joomal3 version and kunena the yoursite\media\kunena\
there or the your avatars and attachments from the media folder
copied to the New yoursite\media\kunena\
to be sure ?
and there are notifications in administrator > kunena\tools\Diagnose

I have compared the Kunena 3 and 4 folders, all are the same:
media/kunena/avatars/resized/size144/users/
media/kunena/attachments
There are no errors shown in kunena tools.

I had this problem too. Go in Kunena Configuration (Backend) and Avatar tab. Change first Standard avatar to Image.

Thanks for the tip but still no avatars.

Have you checked if in Kunena/Configuration/Tab Extra/Show Avatar = yes ?

Gindi