Kunena 7.0.2 Released

The Kunena team has announce the arrival of Kunena 7.0.2 [K 7.0.2] in stable which is now available for download as a native Joomla extension for J! 5.3.x/5.4.x/6.0.x. This version addresses most of the issues that were discovered in K 6.2 / K 6.3 / K 6.4 and issues discovered during the last development stages of K 7.0

Solved No emails to global moderators

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3 years 5 months ago #225592 by milstanyu
No emails to global moderators was created by milstanyu
Hi,

I have upgraded from Kunena 5 (J3) to Kunena 6 (J4). After the upgrade, I noticed that Kunena is not sending any emails (moderator emails and new post notifications). Joomla emails are sent normally by the server.

I fixed this problem somehow by adding the 3 missing mail templates for Kunena directly into the database. These mail templates are created with new Kunena 6 installation, but not after the upgrade from v5 to v6.

However, now the global moderators are not receiving new topic notifications unless they are subscribed to the category. I know that was not the case in v5 and all global moderators were receiving new topic notifications regardless of the category subscriptions.

Best,
Milos

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3 years 5 months ago #225593 by rich
Replied by rich on topic No emails to global moderators
Check in the configuration (tab Security) the option "E-mail Moderators"
Important! Always create a backup before you make any changes to your website!

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3 years 5 months ago #226087 by ita4012
Replied by ita4012 on topic No emails to global moderators

Hi,

I have upgraded from Kunena 5 (J3) to Kunena 6 (J4). After the upgrade, I noticed that Kunena is not sending any emails (moderator emails and new post notifications). Joomla emails are sent normally by the server.

I fixed this problem somehow by adding the 3 missing mail templates for Kunena directly into the database. These mail templates are created with new Kunena 6 installation, but not after the upgrade from v5 to v6.

However, now the global moderators are not receiving new topic notifications unless they are subscribed to the category. I know that was not the case in v5 and all global moderators were receiving new topic notifications regardless of the category subscriptions.

Best,
Milos

Hi. I have the same problem. How did you add "the 3 missing mail templates for Kunena directly into the database"? Where did you get those mail templates? And how did you add to database?

Thanks
 

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3 years 5 months ago - 3 years 5 months ago #226090 by rich
Replied by rich on topic No emails to global moderators

milstanyu wrote: 
However, now the global moderators are not receiving new topic notifications unless they are subscribed to the category. I know that was not the case in v5 and all global moderators were receiving new topic notifications regardless of the category subscriptions.

Check in the configuration (tab Security) the option "E-mail Moderators"

ita4012 wrote:

Hi. I have the same problem. How did you add "the 3 missing mail templates for Kunena directly into the database"? Where did you get those mail templates? And how did you add to database?

Thanks

With phpMyAdmin you can insert the mailtemplates with this sql command. Instead of #__ you have to enter your prefix.
.
Code:
INSERT INTO `#__mail_templates` (`template_id`, `extension`, `language`, `subject`, `body`, `htmlbody`, `attachments`, `params`) VALUES ('com_kunena.reply', 'com_kunena', '', 'COM_KUNENA_SENDMAIL_REPLY_SUBJECT', 'COM_KUNENA_SENDMAIL_BODY', '', '',         '{"tags":["mail", "subject", "message", "messageUrl", "once"]}'); INSERT INTO `#__mail_templates` (`template_id`, `extension`, `language`, `subject`, `body`, `htmlbody`, `attachments`, `params`) VALUES ('com_kunena.replymoderator', 'com_kunena', '', 'COM_KUNENA_SENDMAIL_REPLYMODERATOR_SUBJECT', 'COM_KUNENA_SENDMAIL_BODY', '', '',         '{"tags":["mail", "subject", "message", "messageUrl", "once"]}'); INSERT INTO `#__mail_templates` (`template_id`, `extension`, `language`, `subject`, `body`, `htmlbody`, `attachments`, `params`) VALUES ('com_kunena.report', 'com_kunena', '', 'COM_KUNENA_SENDMAIL_REPORT_SUBJECT', 'COM_KUNENA_SENDMAIL_BODY_REPORTMODERATOR', '', '',         '{"tags":["mail", "subject", "message", "messageUrl", "once"]}');
Important! Always create a backup before you make any changes to your website!
Last edit: 3 years 5 months ago by rich.
The following user(s) said Thank You: ita4012

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3 years 5 months ago #226091 by ita4012
Replied by ita4012 on topic No emails to global moderators
Thank you Rich. I'll do a test on a copy of my site.

But it sounds pretty absurd that kunena 6.0 has this problem, and doesn't send emails notifications 

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3 years 5 months ago #226092 by rich
Replied by rich on topic No emails to global moderators
These entries should actually be created during an upgrade. I will test it.
Important! Always create a backup before you make any changes to your website!

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