Kunena 7.0.2 Released

The Kunena team has announce the arrival of Kunena 7.0.2 [K 7.0.2] in stable which is now available for download as a native Joomla extension for J! 5.3.x/5.4.x/6.0.x. This version addresses most of the issues that were discovered in K 6.2 / K 6.3 / K 6.4 and issues discovered during the last development stages of K 7.0

Question Slow execution of open, search and reply after move to 5.1.12.1

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6 years 7 months ago - 6 years 7 months ago #210835 by djb
I have been a long term user of Kunena and found it to be a very reliable and key part of my site, angloboerwar.com.

I recently updated to J3.9.8 and K5.1.12.1. All my extensions that use the Joomla update are up to date.

Since the upgrade, Kunena is a lot slower in key areas. Navigating the forum is as fast as usual but I am seeing delays when opening, searching, replying or cancelling. It is taking 18 seconds to register a 'thank you'. It is taking 15 - 20 seconds to open a thread. The steps of clicking on reply and then clicking cancel will take 30 seconds to complete. If I open a different thread and then go back to the first one within a few seconds it will take 15 seconds again. I have tried different cache setting and currently use conservative. All the functions of the forum work but now take a long time to complete.

This is not a wider issue as the performance of the non-Kunena parts of my site is normal. It is not a loading issue as it happens with one or two people on the forum. I have 60k messages in the forum.
Kunena diagnostics does not report any issues.

I have disabled UddeIM without any affect.

I am seeking help with where to look next for the source of this problem.

With thanks
David

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htaccess: Exists | PHP environment: Max execution time: 120 seconds | Max execution memory: 256M | Max file upload: 2M

Kunena menu details:

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Joomla default template details : protostar | author: Kyle Ledbetter | version: 1.0 | creationdate: 4/30/2012

Kunena default template details : Blue Eagle5 | author: Kunena Team | version: 1.5.2 | creationdate: 2018-12-11

Kunena template params:

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Kunena version detailed: Kunena 5.1.12.1 | 2019-04-22 [ Kerberos ]
| Kunena detailed configuration:

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| Kunena integration settings:
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| Joomla! detailed language files installed:
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Third-party components: UddeIM 3.9

Third-party SEF components: None

Plugins: Search - Kunena Search 5.1.1

Modules: Kunena Latest 5.1.1 | Kunena Stats 5.1.1 | Kunena Search 5.1.1

Last edit: 6 years 7 months ago by djb.

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6 years 7 months ago #210841 by rich
The problem occurs when a topic contains pictures. All functions become slow when an image has to be loaded. An user had already this problem and solved this with a server setting. Unfortunately, he did not tell us what setting it was.
The other pages are fast because are not contains big images. I saw you've changed the template, but it will not help. You have a very long idle time for loading the images, thats the problem.

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6 years 7 months ago #210842 by rich
Addition: I see this error on your page.
Deprecated: Methods with the same name as their class will not be constructors in a future version of PHP; plgContentMultithumb has a deprecated constructor in /.../plugins/content/multithumb/multithumb.php on line 20
Pleasse disable this plugin and try it again.

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6 years 7 months ago #210843 by djb
Thank you for your reply.

I have been doing more testing today with different cache setting, different templates, turning on/off other modules without any change.

As you say, the time to load is dependent on the images on the page. If there are no images, load time is good:

Time to create page: 0.307 seconds

I have a thread with multiple images and the results for this page are:

Time to create page: 40.744 seconds

The problem does not depend on how many images there are in the thread, only on how many are being display on the screen when the thread loads. For example, a thread containing 303 posts but with only 3 text posts that load when the thread loads, open in 0.4 seconds.

Turning the Kunena cache on or off makes no difference. This is the case if the cache as set to 3 minutes and the same thread is loaded and then reloaded immediately. In both cases the time to load is 40 seconds.

This problem was not evident before this version of Kunena so is it possible to identify what change is causing it please?

I presume I cannot revert to the previous version?

It is possible to ask the user what action was taken to prevent it?

My forum uses a lot of images and I am seeing usage of my site drop off these last 2 weeks probably caused by a degree of frustration on the load times. Presumably many Kunena users are affected by this issue in the latest version? A solution would be much appreciated.

With thanks
David

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6 years 7 months ago #210844 by djb
I did turn off Multithumb and retested once I cleared the cache. The slow loading was still evident.

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6 years 7 months ago - 6 years 7 months ago #210846 by rich

Presumably many Kunena users are affected by this issue in the latest version?

Altogether this problem has been reported three or four times. But it was before this Kunena version and the last question about this problem was this topic in German language here (1 year ago). www.kunena.org/forum/36-German/150018-dr...r-eingebunden-werden
Which worked version you had installed previously?

What happens, if you set in the Joomla Global Configuration -> tab Server > "Error Reporting = Maximum" and in the Kunena Configuration (tab General) "Enable Debug Mode = Yes" ? Maybe you can see the error.

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Last edit: 6 years 7 months ago by rich.

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