Kunena 6.3.0 released

The Kunena team has announce the arrival of Kunena 6.3.0 [K 6.3.0] in stable which is now available for download as a native Joomla extension for J! 4.4.x/5.0.x/5.1.x. This version addresses most of the issues that were discovered in K 6.2 and issues discovered during the last development stages of K 6.3

Question User Profile view produces random errors after upgrade to Kunena 5.1

purezen
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5 years 10 months ago - 5 years 10 months ago #1 by purezen

User Profile view produces random errors after upgrade to Kunena 5.1 was created by purezen

Hello Kunena Support

Before I posted this message, I made sure to do extensive testing.
I am using Joomla 3.8.8 and PHP 7.2.1
I also installed the nightly build version for Kunena 5.1.1

Steps to reproduce problem
1. Login to Kunena 5.1
2. Go to Members list
3. Select a user that does not have a Custom Thumbnail and/or has not made any posts yet.

Page goes to the correct URL for that member, but opens to full sized webpage full of nonsense symbols.

Here is a screen shot showing what I mean.

Strange pattern of behaviour
1. Error when viewing a Users Profile is affecting most users, but not all users.
It seems like the oldest forum members who have Custom Thumbnails added to their Profile, are the only ones not seeing an error.

2. I then turned on the Debug system for Joomla.
After turning on the debug system, all user profiles displayed correctly without producing a page full or garbage characters.

Other things I tested
My first thought was that there was a problem with the Custom Kunena Theme I use from 9themestore.com
I did wait until 9themestore updated their theme to be compatible with Kunena 5.1
However, the problem also exists with Crypsis and Crypsisb3 themes.

I have tested and checked everything I can and am now out of ideas.
I have been using Kunena for about 5 years in a stable environment.

I have attached my Kunena Configuration file as a Text file.

Regards
Derek

This message contains confidential information

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Joomla! SEF: Enabled | Joomla! SEF rewrite: Enabled | FTP layer: Disabled |

This message contains confidential information
htaccess: Exists | PHP environment: Max execution time: 30 seconds | Max execution memory: 128M | Max file upload: 50M

Kunena menu details:

Warning: Spoiler!

ID Name Menutype Link Path In trash

1330 Forum mainmenu Itemid=1997 support/kunena-2016-10-21 No

1997 Forum kunenamenu view=home&defaultmenu=1998 forum No

1998 Forum Index kunenamenu view=category&layout=list&catid=0 forum/index No

1999 Recent Topics kunenamenu view=topics&mode=replies forum/recent No

2000 New Topic kunenamenu view=topic&layout=create forum/newtopic No

2001 No Replies kunenamenu view=topics&mode=noreplies forum/noreplies No

2002 My Topics kunenamenu view=topics&layout=user&mode=default forum/mylatest No

2003 Profile kunenamenu view=user forum/profile No

2004 Help kunenamenu view=misc forum/help No

2005 Search kunenamenu view=search forum/search No

Joomla default template details : Newstream2 | author: Joomlabamboo | version: 1.0.2 | creationdate: September 2014

Kunena default template details : NTS Kay | author: Nice Theme Store | version: 5.2.0 | creationdate: 2018-05-20

Kunena template params:

Warning: Spoiler!

{"DefaultCategoryicon":"fa fa-comments","profileIconset":"default","editorIconset":"default","lightboxColor":"white","borderless":"1","tooltips":"1","SubjectLengthMessage":"160","fullactions":"1","quick":"0","displayMenu":"1","displayDropdownMenu":"1","displayDropdownContent":"1","displayModule":"1","displayBreadcrumb":"0","displayAnnouncement":"1","displayFooter":"1","avatarPosition":"left","formRecover":"1","labels":"1","whoisonlineName":"default","avatarType":"img-rounded","topicicontype":"image","fontawesome":"0","bootstrap":"0","icons":"1","socialshare":"1","socialtheme":"classic","writeaccess":"0","localstorage":"1","theme_color":"default","kBrandColor":"#337ab7","kHeaderBg":"#337ab7","kHeaderBorder":"#337ab7","kHeaderColor":"#ffffff","kHeaderDescColor":"#ffffff","kHeaderLinkColor":"#ffffff","kHeaderLinkHoverColor":"#ffffff","kIconBg":"#337ab7","kIconColor":"#ffffff","video":"1","maps":"1","emoticons":"1","twitter":"1","ebay":"1","link":"1","picture":"1","hide":"1","spoiler":"1","table":"1","code":"1","quote":"1","divider":"1","instagram":"1","soundcloud":"1","confidential":"1","hr":"1","listitem":"1","supscript":"1","subscript":"1","numericlist":"1","bulletedlist":"1","alignright":"1","alignleft":"1","center":"1","underline":"1","italic":"1","bold":"1","strikethrough":"1","colors":"1","size":"1","avatarSizeX":"40","avatarSizeY":"90","avatarSizeXThumb":"36","avatarSizeYThumb":"36","avatarSizeXWelcome":"72","avatarSizeYWelcome":"72","avatarSizeXList":"36","avatarSizeYList":"36","avatarSizeXPost":"144","avatarSizeYPost":"144","avatarSizeXProfile":"200","avatarSizeYProfile":"200","templatebyText":"","templatebyName":"","templatebyLink":"","wysibb":"bold,italic,underline,strike,sup,sub,justifyleft,justifycenter,justifyright,|,img,video,link,|,bullist,numlist,|,fontcolor,fontsize,fontfamily,|,quote,code,table,removeFormat"}

Kunena version detailed: Kunena 5.1.1-DEV | 2018-05-28 [ Internal ]
| Kunena detailed configuration:

Warning: Spoiler!

Kunena config settings:

board_offline 0

enablerss 1

threads_per_page 20

messages_per_page 10

messages_per_page_search 20

showhistory 1

historylimit 20

shownew 1

disemoticons 0

template nts_kay

showannouncement 1

avataroncat 1

catimagepath category_images

showchildcaticon 1

rtewidth 800

rteheight 800

enableforumjump 1

reportmsg 1

username 1

askemail 1

showemail 0

showuserstats 1

showkarma 1

useredit 1

useredittime 0

useredittimegrace 2400

editmarkup 0

allowsubscriptions 1

subscriptionschecked 1

allowfavorites 1

maxsubject 120

maxsig 300

regonly 0

pubwrite 0

floodprotection 60

mailmod 1

mailadmin -1

captcha 0

mailfull 0

allowavatarupload 1

allowavatargallery 1

avatarquality 75

avatarsize 2048

imageheight 1920

imagewidth 1920

imagesize 3000

filetypes txt,rtf,pdf,zip,tar.gz,tgz,tar.bz2,veg,vf,dar,xml,gif,docx,mp3,ogg

filesize 3000

showranking 1

rankimages 1

userlist_rows 30

userlist_online 1

userlist_avatar 1

userlist_posts 1

userlist_karma 1

userlist_email 0

userlist_joindate 1

userlist_lastvisitdate 1

userlist_userhits 1

latestcategory 0

showstats 1

showwhoisonline 1

showgenstats 1

showpopuserstats 1

popusercount 20

showpopsubjectstats 1

popsubjectcount 20

showspoilertag 1

showvideotag 1

showebaytag 1

trimlongurls 0

trimlongurlsfront 100

trimlongurlsback 20

autoembedyoutube 1

autoembedebay 1

ebaylanguagecode en-us

sessiontimeout 14400

highlightcode 0

rss_type topic

rss_timelimit week

rss_limit 0

rss_included_categories

rss_excluded_categories

rss_specification rss2.0

rss_allow_html 1

rss_author_format name

rss_author_in_title 1

rss_word_count 0

rss_old_titles 1

rss_cache 900

defaultpage recent

default_sort asc

sef 1

showimgforguest 1

showfileforguest 1

pollnboptions 10

pollallowvoteone 1

pollenabled 1

poppollscount 10

showpoppollstats 1

polltimebtvotes 00:15:00

pollnbvotesbyuser 100

pollresultsuserslist 1

maxpersotext 100

ordering_system replyid

post_dateformat datetime

post_dateformat_hover datetime

hide_ip 0

imagetypes jpg,jpeg,gif,png

checkmimetypes 1

imagemimetypes image/jpeg,image/jpg,image/gif,image/png

imagequality 80

thumbheight 100

thumbwidth 200

hideuserprofileinfo put_empty

boxghostmessage 1

userdeletetmessage 1

latestcategory_in 1

topicicons 1

debug 0

catsautosubscribed 0

showbannedreason 1

showthankyou 1

showpopthankyoustats 1

popthankscount 20

mod_see_deleted 1

bbcode_img_secure text

listcat_show_moderators 0

lightbox 1

show_list_time 720

show_session_type 2

show_session_starttime 1800

userlist_allowed 0

userlist_count_users 1

enable_threaded_layouts 1

category_subscriptions disabled

topic_subscriptions every

pubprofile 1

thankyou_max 100

email_recipient_count 50

email_recipient_privacy bcc

captcha_post_limit 1

image_upload everybody

file_upload registered

topic_layout flat

time_to_create_page 1

show_imgfiles_manage_profile 1

hold_newusers_posts 1

hold_guest_posts 0

attachment_limit 20

pickup_category 1

article_display full

send_emails 1

fallback_english 1

cache 0

cache_time 60

iptracking 1

rss_feedburner_url

autolink 1

access_component 0

statslink_allowed 1

superadmin_userlist 0

legacy_urls 1

attachment_protection 0

categoryicons 1

avatarresizemethod 1

avatarcrop 0

user_report 1

searchtime all

teaser 0

ebay_language 0

allow_change_subject 1

max_links 15

read_only 0

ratingenabled 1

url_subject_topic 1

log_moderation 0

attach_start 0

attach_end 14

attachment_utf8 1

autoembedsoundcloud 1

emailheader /images/banners/email_banner_1.jpg

user_status 1

signature 1

personal 1

social 1

plain_email 0

moderator_permdelete 0

avatartypes gif, jpeg, jpg, png

smartlinking 0

defaultavatar nophoto.png

defaultavatarsmall s_nophoto.png

quickreply 1

avataredit 0

activemenuitem

mainmenu_id

home_id

index_id

moderators_id

topiclist_id

misc_id

profile_id

search_id

avatar_type 0

sef_redirect 1

recaptcha_publickey 6Ld_Qs4SAAAAAFoFQF2OpRoRjdimVTvDBvTlIlb6

recaptcha_privatekey 6Ld_Qs4SAAAAAM4hJRw1oaVvnCtmbUyqqYoFH6P6

recaptcha_theme white

keywords 0

userkeywords 0

userlist_name 0

usernamechange 1

version_check 1

| Kunena integration settings:

Warning: Spoiler!

Kunena - Finder Enabled
Kunena - AltaUserPoints Disabled
Kunena - Community Builder Disabled
Kunena - Easyblog Disabled
Kunena - Easyprofile Disabled
Kunena - Easysocial Disabled
Kunena - Gravatar Disabled
Kunena - JomSocial Disabled
Kunena - Joomla Enabled: access=1 login=1
Kunena - Kunena Enabled: avatar=1 profile=1
Kunena - UddeIM Disabled

| Joomla! detailed language files installed:

Warning: Spoiler!

Joomla! languages installed:

en-GB English (en-GB)

Kunena config settings:
board_offline	0
enablerss	1
threads_per_page	20
messages_per_page	10
messages_per_page_search	20
showhistory	1
historylimit	20
shownew	1
disemoticons	0
template	nts_kay
showannouncement	1
avataroncat	1
catimagepath	category_images
showchildcaticon	1
rtewidth	800
rteheight	800
enableforumjump	1
reportmsg	1
username	1
askemail	1
showemail	0
showuserstats	1
showkarma	1
useredit	1
useredittime	0
useredittimegrace	2400
editmarkup	0
allowsubscriptions	1
subscriptionschecked	1
allowfavorites	1
maxsubject	120
maxsig	300
regonly	0
pubwrite	0
floodprotection	60
mailmod	1
mailadmin	-1
captcha	0
mailfull	0
allowavatarupload	1
allowavatargallery	1
avatarquality	75
avatarsize	2048
imageheight	1920
imagewidth	1920
imagesize	3000
filetypes	txt,rtf,pdf,zip,tar.gz,tgz,tar.bz2,veg,vf,dar,xml,gif,docx,mp3,ogg
filesize	3000
showranking	1
rankimages	1
userlist_rows	30
userlist_online	1
userlist_avatar	1
userlist_posts	1
userlist_karma	1
userlist_email	0
userlist_joindate	1
userlist_lastvisitdate	1
userlist_userhits	1
latestcategory	0
showstats	1
showwhoisonline	1
showgenstats	1
showpopuserstats	1
popusercount	20
showpopsubjectstats	1
popsubjectcount	20
showspoilertag	1
showvideotag	1
showebaytag	1
trimlongurls	0
trimlongurlsfront	100
trimlongurlsback	20
autoembedyoutube	1
autoembedebay	1
ebaylanguagecode	en-us
sessiontimeout	14400
highlightcode	0
rss_type	topic
rss_timelimit	week
rss_limit	0
rss_included_categories
rss_excluded_categories
rss_specification	rss2.0
rss_allow_html	1
rss_author_format	name
rss_author_in_title	1
rss_word_count	0
rss_old_titles	1
rss_cache	900
defaultpage	recent
default_sort	asc
sef	1
showimgforguest	1
showfileforguest	1
pollnboptions	10
pollallowvoteone	1
pollenabled	1
poppollscount	10
showpoppollstats	1
polltimebtvotes	00:15:00
pollnbvotesbyuser	100
pollresultsuserslist	1
maxpersotext	100
ordering_system	replyid
post_dateformat	datetime
post_dateformat_hover	datetime
hide_ip	0
imagetypes	jpg,jpeg,gif,png
checkmimetypes	1
imagemimetypes	image/jpeg,image/jpg,image/gif,image/png
imagequality	80
thumbheight	100
thumbwidth	200
hideuserprofileinfo	put_empty
boxghostmessage	1
userdeletetmessage	1
latestcategory_in	1
topicicons	1
debug	0
catsautosubscribed	0
showbannedreason	1
showthankyou	1
showpopthankyoustats	1
popthankscount	20
mod_see_deleted	1
bbcode_img_secure	text
listcat_show_moderators	0
lightbox	1
show_list_time	720
show_session_type	2
show_session_starttime	1800
userlist_allowed	0
userlist_count_users	1
enable_threaded_layouts	1
category_subscriptions	disabled
topic_subscriptions	every
pubprofile	1
thankyou_max	100
email_recipient_count	50
email_recipient_privacy	bcc
captcha_post_limit	1
image_upload	everybody
file_upload	registered
topic_layout	flat
time_to_create_page	1
show_imgfiles_manage_profile	1
hold_newusers_posts	1
hold_guest_posts	0
attachment_limit	20
pickup_category	1
article_display	full
send_emails	1
fallback_english	1
cache	0
cache_time	60
iptracking	1
rss_feedburner_url
autolink	1
access_component	0
statslink_allowed	1
superadmin_userlist	0
legacy_urls	1
attachment_protection	0
categoryicons	1
avatarresizemethod	1
avatarcrop	0
user_report	1
searchtime	all
teaser	0
ebay_language	0
allow_change_subject	1
max_links	15
read_only	0
ratingenabled	1
url_subject_topic	1
log_moderation	0
attach_start	0
attach_end	14
attachment_utf8	1
autoembedsoundcloud	1
emailheader	/images/banners/email_banner_1.jpg
user_status	1
signature	1
personal	1
social	1
plain_email	0
moderator_permdelete	0
avatartypes	gif, jpeg, jpg, png
smartlinking	0
defaultavatar	nophoto.png
defaultavatarsmall	s_nophoto.png
quickreply	1
avataredit	0
activemenuitem
mainmenu_id
home_id
index_id
moderators_id
topiclist_id
misc_id
profile_id
search_id
avatar_type	0
sef_redirect	1
recaptcha_publickey	6Ld_Qs4SAAAAAFoFQF2OpRoRjdimVTvDBvTlIlb6
recaptcha_privatekey	6Ld_Qs4SAAAAAM4hJRw1oaVvnCtmbUyqqYoFH6P6
recaptcha_theme	white
keywords	0
userkeywords	0
userlist_name	0
usernamechange	1
version_check	1

Joomla! languages installed:
en-GB	English (en-GB)

Third-party components: None

Third-party SEF components: None

Plugins: None

Modules: None

Attachments:

Last edit: 5 years 10 months ago by purezen. Reason: Added some example URLs showing error

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purezen
Topic Author
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Junior Member
Unplug at least once a week

5 years 10 months ago - 5 years 10 months ago #2 by purezen

Replied by purezen on topic User Profile view produces random errors after upgrade to Kunena 5.1

**UPDATE**

I discovered something today that I should have checked before this !
The problem only occurs when forum members are logged in.
If a User Profile that is displaying errors is viewed in Public view (not logged in), the page displays correctly with no errors.

Here are some example URLs from my Test Website:
You would need to create an account and login to see the error.
I can provide a user login if anyone is interested.

Example of error - about 80% of user profiles are producing the same error:
www.moviestudiozen.com/msz_test1/forum/user/47-cebwdlive

Example of a user profile that is working OK - about 20% of the oldest accounts are displaying OK:
www.moviestudiozen.com/msz_test1/forum/user/42-doctorzen

Last edit: 5 years 10 months ago by purezen.

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straetch
Offline
Junior Member

5 years 10 months ago #3 by straetch

Replied by straetch on topic User Profile view produces random errors after upgrade to Kunena 5.1

Two weeks ago I posted "Posting an answer does not work".
My problem was/is that the reply button is unresponsive. But it only happens when a forum member is logged in.
Seems there is a common cause for both problem cases.
Maybe this could help to solve the problem.

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rich
Offline
Kunena Moderator

5 years 10 months ago #4 by rich

Replied by rich on topic User Profile view produces random errors after upgrade to Kunena 5.1

I can provide a user login if anyone is interested.

Yes, please create a account for us. If you use the confidential tags (padlock symbol), only you and moderators here can see the access data.

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purezen
Topic Author
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Junior Member
Unplug at least once a week

5 years 10 months ago - 5 years 10 months ago #5 by purezen

Replied by purezen on topic User Profile view produces random errors after upgrade to Kunena 5.1

Login details for my Kunena Forum.
This is my hidden Test Site copy of actual website, so you can do what ever you like here.

This message contains confidential information

Last edit: 5 years 10 months ago by purezen.

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rich
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Kunena Moderator

5 years 10 months ago #6 by rich

Replied by rich on topic User Profile view produces random errors after upgrade to Kunena 5.1

I've installed a nev dev-build now. This error should be fixed with Kunena templates, but also your NTS_Kay template need a update. Please contact the author of this template.

The following user(s) said Thank You: purezen

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purezen
Topic Author
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Junior Member
Unplug at least once a week

5 years 10 months ago - 5 years 10 months ago #7 by purezen

Replied by purezen on topic User Profile view produces random errors after upgrade to Kunena 5.1

Thank you Rich for investigating this problem.
I really do appreciate your help

I have contacted 9themestore.com and asked they fix their template.

Cheers

Last edit: 5 years 10 months ago by purezen.

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