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Question Corrupt/Grey(Gray) images

mlines
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7 years 8 months ago #1 by mlines

Corrupt/Grey(Gray) images was created by mlines

Sometimes, when a user uploads an image into Kunena it comes out grey(gray - both spellings to aid search!) with only a small edge of the original picture on the right.

I think it is related to portrait mode pictures from iphones but I cannot determine the true reason it does it occasionally.

If the user has not deleted the post, an example is here - www.bigjimny.com/index.php/forum?view=topic&catid=7&id=61777

This happens to different users at seemingly random times.

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810
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7 years 8 months ago #2 by 810

Replied by 810 on topic Corrupt/Grey(Gray) images

can be a php bug, can you check if there are any updates for php, or ask your hoster to update.

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mlines
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7 years 8 months ago #3 by mlines

Replied by mlines on topic Corrupt/Grey(Gray) images

User has now updated the picture so I have reproduced the problem here.

www.bigjimny.com/index.php/forum?view=topic&catid=10&id=61781
I also think it is something perhaps with the underlying system but it only does it in Kunena. I have full admin of the server and it is fully updated as far as I am aware as I use Webmin to update it.

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810
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7 years 8 months ago #4 by 810

Replied by 810 on topic Corrupt/Grey(Gray) images

its a gd issue, could you add the kunena report, also could you upload here the image, so we can check it also.

Could you also insert into the message, then we can check if its a server issue.

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mlines
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7 years 8 months ago - 7 years 8 months ago #5 by mlines

Replied by mlines on topic Corrupt/Grey(Gray) images

This message contains confidential information

Database collation check: The collation of your table fields are correct

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Last edit: 7 years 8 months ago by mlines.

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mlines
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7 years 8 months ago #6 by mlines

Replied by mlines on topic Corrupt/Grey(Gray) images

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810
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7 years 8 months ago #7 by 810

Replied by 810 on topic Corrupt/Grey(Gray) images

try to update to latest LibGD 2.2.4

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rich
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7 years 8 months ago - 7 years 8 months ago #8 by rich

Replied by rich on topic Corrupt/Grey(Gray) images

I've a German user and he has already tested different php versions, also different gd libraries but we can't find the issue.
www.kunena.org/forum/36-German/134327-ho...r-erscheinen-gedreht
We only know, that the exif data of the image includes informations that it must be rotated (the camera was while photographing turned by 90 °). The error occurs when the image must be rotated.

Important! Always create a backup before you make any changes to your website!

Last edit: 7 years 8 months ago by rich.

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mlines
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7 years 8 months ago #9 by mlines

Replied by mlines on topic Corrupt/Grey(Gray) images

yes, it seems to be related to iphone pictures that need rotation. I have played with two specific pictures.

www.bigjimny.com/index.php/forum?view=to...d=10&id=61781#179086

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mlines
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7 years 8 months ago #10 by mlines

Replied by mlines on topic Corrupt/Grey(Gray) images

Looks like I am on Libgd3?

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