Solved Kunena 5 Error. Unable to upload rank image

Hello

I get an error when sending an image rank in the backend.

"Error. Unable to upload rank image"

Can you help me ?
Thank you

Hello,

You image exceed the limit set in your php.ini, so in your php.ini the option upload_max_filesize should be above of the size of the image file that you want to upload. Then the value of post_max_size should above of upload_max_filesize.

Hi,

it seems that this is not a PHP problem.
See details below.

(I do not have this error with kunena 4 and the same php configuration.)

Database collation check: The collation of your table fields are correct

Joomla! SEF: Enabled | Joomla! SEF rewrite: Enabled | FTP layer: Disabled |

This message contains confidential information

htaccess: Exists | PHP environment: Max execution time: 3600 seconds | Max execution memory: 1024M | Max file upload: 2000M

Kunena menu details:

Warning: Spoiler!

ID	Name	Menutype	Link	Path	In trash
116	Forum	kunenamenu	view=home&defaultmenu=117	forum	No
117	Index	kunenamenu	view=category&layout=list	forum/index	No
118	Recent Topics	kunenamenu	view=topics&mode=replies	forum/recent	No
119	New Topic	kunenamenu	view=topic&layout=create	forum/newtopic	No
120	No Replies	kunenamenu	view=topics&mode=noreplies	forum/noreplies	No
121	My Topics	kunenamenu	view=topics&layout=user&mode=default	forum/mylatest	No
122	Profile	kunenamenu	view=user	forum/profile	No
123	Help	kunenamenu	view=misc	forum/help	No
124	Search	kunenamenu	view=search	forum/search	No
125	Forum	mainmenu	Itemid=116	kunena-2016-03-21	No

Joomla default template details : yoo_catalyst | author: YOOtheme | version: 1.0.7 | creationdate: July 2012

Kunena default template details : Crypsis | author: Kunena Team | version: 5.0.0 | creationdate: 2016-08-06

Kunena version detailed: Kunena 5.0.0 | 2016-08-06 [ Addax ]
| Kunena detailed configuration:

Warning: Spoiler!

Kunena config settings:
board_offline	0
enablerss	1
threads_per_page	20
messages_per_page	6
messages_per_page_search	15
showhistory	1
historylimit	6
shownew	1
disemoticons	0
template	crypsis
showannouncement	1
avataroncat	0
catimagepath	category_images
showchildcaticon	1
rtewidth	760
rteheight	760
enableforumjump	1
reportmsg	1
username	1
askemail	0
showemail	0
showuserstats	1
showkarma	0
useredit	1
useredittime	0
useredittimegrace	600
editmarkup	1
allowsubscriptions	1
subscriptionschecked	1
allowfavorites	1
maxsubject	50
maxsig	300
regonly	0
pubwrite	0
floodprotection	0
mailmod	1
mailadmin	1
captcha	-1
mailfull	1
allowavatarupload	1
allowavatargallery	1
avatarquality	75
avatarsize	2048
imageheight	800
imagewidth	800
imagesize	150
filetypes	txt,rtf,pdf,zip,tar.gz,tgz,tar.bz2
filesize	120
showranking	1
rankimages	1
userlist_rows	30
userlist_online	1
userlist_avatar	1
userlist_posts	1
userlist_karma	1
userlist_email	0
userlist_joindate	1
userlist_lastvisitdate	1
userlist_userhits	1
latestcategory	0
showstats	1
showwhoisonline	1
showgenstats	1
showpopuserstats	1
popusercount	5
showpopsubjectstats	1
popsubjectcount	5
showspoilertag	1
showvideotag	1
showebaytag	0
trimlongurls	1
trimlongurlsfront	40
trimlongurlsback	20
autoembedyoutube	1
autoembedebay	0
ebaylanguagecode	en-us
sessiontimeout	1800
highlightcode	0
rss_type	topic
rss_timelimit	month
rss_limit	100
rss_included_categories
rss_excluded_categories
rss_specification	rss2.0
rss_allow_html	1
rss_author_format	name
rss_author_in_title	1
rss_word_count	0
rss_old_titles	1
rss_cache	900
defaultpage	recent
default_sort	asc
sef	1
showimgforguest	1
showfileforguest	1
pollnboptions	4
pollallowvoteone	1
pollenabled	1
poppollscount	5
showpoppollstats	1
polltimebtvotes	00:15:00
pollnbvotesbyuser	100
pollresultsuserslist	1
maxpersotext	50
ordering_system	replyid
post_dateformat	ago
post_dateformat_hover	datetime
hide_ip	1
imagetypes	jpg,jpeg,gif,png
checkmimetypes	1
imagemimetypes	image/jpeg,image/jpg,image/gif,image/png
imagequality	50
thumbheight	32
thumbwidth	32
hideuserprofileinfo	put_empty
boxghostmessage	0
userdeletetmessage	1
latestcategory_in	1
topicicons	1
debug	0
catsautosubscribed	0
showbannedreason	0
showthankyou	1
showpopthankyoustats	1
popthankscount	5
mod_see_deleted	1
bbcode_img_secure	text
listcat_show_moderators	0
lightbox	1
show_list_time	720
show_session_type	2
show_session_starttime	1800
userlist_allowed	1
userlist_count_users	1
enable_threaded_layouts	0
category_subscriptions	post
topic_subscriptions	every
pubprofile	0
thankyou_max	10
email_recipient_count	0
email_recipient_privacy	bcc
captcha_post_limit	0
image_upload	registered
file_upload	registered
topic_layout	flat
time_to_create_page	1
show_imgfiles_manage_profile	1
hold_newusers_posts	0
hold_guest_posts	0
attachment_limit	8
pickup_category	0
article_display	intro
send_emails	1
fallback_english	1
cache	0
cache_time	60
iptracking	1
rss_feedburner_url
autolink	1
access_component	1
statslink_allowed	1
superadmin_userlist	1
legacy_urls	1
attachment_protection	0
categoryicons	1
avatarresizemethod	1
avatarcrop	0
user_report	1
searchtime	365
teaser	0
ebay_language	71
twitter_consumer_key
twitter_consumer_secret
allow_change_subject	1
max_links	30
read_only	0
ratingenabled	0
url_subject_topic	0
log_moderation	0
attach_start	0
attach_end	14
google_map_api_key
attachment_utf8	1
autoembedsoundcloud	0
keywords	0
userkeywords	0

| Kunena integration settings:

Warning: Spoiler!

Kunena - AlphaUserPoints Disabled
Kunena - AltaUserPoints Disabled
Kunena - Community Builder Disabled
Kunena - Easyblog Disabled
Kunena - Easyprofile Disabled
Kunena - Easysocial Disabled
Kunena - Gravatar Disabled
Kunena - JomSocial Disabled
Kunena - Joomla Enabled: access=1 login=1
Kunena - Kunena Enabled: avatar=1 profile=1
Kunena - UddeIM Enabled: private=1

| Joomla! detailed language files installed:

Warning: Spoiler!

Joomla! languages installed:
en-GB	English (en-GB)

Third-party components: None

Third-party SEF components: None

Plugins: None

Modules: Kunena Latest 5.0.0

An other idea ?

try to increase the filesize and imagesize

Same "Error. Unable to upload rank image"

Database collation check: The collation of your table fields are correct

Joomla! SEF: Enabled | Joomla! SEF rewrite: Enabled | FTP layer: Disabled |

This message contains confidential information

htaccess: Exists | PHP environment: Max execution time: 3600 seconds | Max execution memory: 1024M | Max file upload: 2000M

Kunena menu details:

Warning: Spoiler!

ID	Name	Menutype	Link	Path	In trash
116	Forum	kunenamenu	view=home&defaultmenu=117	forum	No
117	Index	kunenamenu	view=category&layout=list	forum/index	No
118	Recent Topics	kunenamenu	view=topics&mode=replies	forum/recent	No
119	New Topic	kunenamenu	view=topic&layout=create	forum/newtopic	No
120	No Replies	kunenamenu	view=topics&mode=noreplies	forum/noreplies	No
121	My Topics	kunenamenu	view=topics&layout=user&mode=default	forum/mylatest	No
122	Profile	kunenamenu	view=user	forum/profile	No
123	Help	kunenamenu	view=misc	forum/help	No
124	Search	kunenamenu	view=search	forum/search	No
125	Forum	mainmenu	Itemid=116	kunena-2016-03-21	No

Joomla default template details : yoo_catalyst | author: YOOtheme | version: 1.0.7 | creationdate: July 2012

Kunena default template details : Crypsis | author: Kunena Team | version: 5.0.0 | creationdate: 2016-08-06

Kunena version detailed: Kunena 5.0.0 | 2016-08-06 [ Addax ]
| Kunena detailed configuration:

Warning: Spoiler!

Kunena config settings:
board_offline	0
enablerss	1
threads_per_page	20
messages_per_page	6
messages_per_page_search	15
showhistory	1
historylimit	6
shownew	1
disemoticons	0
template	crypsis
showannouncement	1
avataroncat	0
catimagepath	category_images
showchildcaticon	1
rtewidth	760
rteheight	760
enableforumjump	1
reportmsg	1
username	1
askemail	0
showemail	0
showuserstats	1
showkarma	0
useredit	1
useredittime	0
useredittimegrace	600
editmarkup	1
allowsubscriptions	1
subscriptionschecked	1
allowfavorites	1
maxsubject	50
maxsig	300
regonly	0
pubwrite	0
floodprotection	0
mailmod	1
mailadmin	1
captcha	-1
mailfull	1
allowavatarupload	1
allowavatargallery	1
avatarquality	75
avatarsize	2048
imageheight	800
imagewidth	800
imagesize	2048
filetypes	txt,rtf,pdf,zip,tar.gz,tgz,tar.bz2
filesize	2048
showranking	1
rankimages	1
userlist_rows	30
userlist_online	1
userlist_avatar	1
userlist_posts	1
userlist_karma	1
userlist_email	0
userlist_joindate	1
userlist_lastvisitdate	1
userlist_userhits	1
latestcategory	0
showstats	1
showwhoisonline	1
showgenstats	1
showpopuserstats	1
popusercount	5
showpopsubjectstats	1
popsubjectcount	5
showspoilertag	1
showvideotag	1
showebaytag	0
trimlongurls	1
trimlongurlsfront	40
trimlongurlsback	20
autoembedyoutube	1
autoembedebay	0
ebaylanguagecode	en-us
sessiontimeout	1800
highlightcode	0
rss_type	topic
rss_timelimit	month
rss_limit	100
rss_included_categories
rss_excluded_categories
rss_specification	rss2.0
rss_allow_html	1
rss_author_format	name
rss_author_in_title	1
rss_word_count	0
rss_old_titles	1
rss_cache	900
defaultpage	recent
default_sort	asc
sef	1
showimgforguest	1
showfileforguest	1
pollnboptions	4
pollallowvoteone	1
pollenabled	1
poppollscount	5
showpoppollstats	1
polltimebtvotes	00:15:00
pollnbvotesbyuser	100
pollresultsuserslist	1
maxpersotext	50
ordering_system	replyid
post_dateformat	ago
post_dateformat_hover	datetime
hide_ip	1
imagetypes	jpg,jpeg,gif,png
checkmimetypes	1
imagemimetypes	image/jpeg,image/jpg,image/gif,image/png
imagequality	50
thumbheight	32
thumbwidth	32
hideuserprofileinfo	put_empty
boxghostmessage	0
userdeletetmessage	1
latestcategory_in	1
topicicons	1
debug	0
catsautosubscribed	0
showbannedreason	0
showthankyou	1
showpopthankyoustats	1
popthankscount	5
mod_see_deleted	1
bbcode_img_secure	text
listcat_show_moderators	0
lightbox	1
show_list_time	720
show_session_type	2
show_session_starttime	1800
userlist_allowed	1
userlist_count_users	1
enable_threaded_layouts	0
category_subscriptions	post
topic_subscriptions	every
pubprofile	0
thankyou_max	10
email_recipient_count	0
email_recipient_privacy	bcc
captcha_post_limit	0
image_upload	registered
file_upload	registered
topic_layout	flat
time_to_create_page	1
show_imgfiles_manage_profile	1
hold_newusers_posts	0
hold_guest_posts	0
attachment_limit	8
pickup_category	0
article_display	intro
send_emails	1
fallback_english	1
cache	0
cache_time	60
iptracking	1
rss_feedburner_url
autolink	1
access_component	1
statslink_allowed	1
superadmin_userlist	1
legacy_urls	1
attachment_protection	0
categoryicons	1
avatarresizemethod	1
avatarcrop	0
user_report	1
searchtime	365
teaser	0
ebay_language	71
twitter_consumer_key
twitter_consumer_secret
allow_change_subject	1
max_links	30
read_only	0
ratingenabled	0
url_subject_topic	0
log_moderation	0
attach_start	0
attach_end	14
google_map_api_key
attachment_utf8	1
autoembedsoundcloud	0
keywords	0
userkeywords	0

| Kunena integration settings:

Warning: Spoiler!

Kunena - AlphaUserPoints Disabled
Kunena - AltaUserPoints Disabled
Kunena - Community Builder Disabled
Kunena - Easyblog Disabled
Kunena - Easyprofile Disabled
Kunena - Easysocial Disabled
Kunena - Gravatar Disabled
Kunena - JomSocial Disabled
Kunena - Joomla Enabled: access=1 login=1
Kunena - Kunena Enabled: avatar=1 profile=1
Kunena - UddeIM Enabled: private=1

| Joomla! detailed language files installed:

Warning: Spoiler!

Joomla! languages installed:
en-GB	English (en-GB)

Third-party components: None

Third-party SEF components: None

Plugins: None

Modules: Kunena Latest 5.0.0

(attachements work well)

What is the size of rank image that you want to upload ?

and what kind of image is it

Error. Unable to upload rank image
Confirmed. It's a bug.

rich wrote: Error. Unable to upload rank image
Confirmed. It's a bug.

Ok, thank you.

You can upload the images also manually. Path is "media/kunena/ranks"