Question protected category shows 500 error

I made a new top level category
Access Control Type:User Groups
Set primary user group to Registered

When a registered user is given an URL to the new forum and goes to the site and is not logged in they get a 500 error
These are the urls i am using to track users in my next campaign that receive the 500 error


This is the only restricted forum category I have.
Kunena debug does not show anything when turned on

All these URLs return this 500 error I pasted in private tab

1. Forums

500 Internal Server Error :You may not be able to visit this page because of:

1. an out-of-date bookmark/favourite
2. a search engine that has an out-of-date listing for this site
3. a mistyped address
4. you have no access to this page
5. The requested resource was not found.
6. An error has occurred while processing your request.

If difficulties persist, please contact the website administrator and report the error below.

I assume the 500 error is triggered because of the number 4 reason "you have no access to this page"

However when you are logged in there is no error and you correctly can see and use the forum

Expected behaviour: non logged user is shown the login form with message to login
Actual behaviour: non logged user is shown the 500 error which is unexpected behaviour

I placed sign in info in private message tab

Please review and thank you for your time?

 

Can confirm. Browsertab also shows 500 error. Can narrow it down partially to layouts/widget/error/default.php.

Edit:
This is the path to the error file  you provided
/public_html/components/com_kunena/template/aurelia/layouts/widget/error/default.php

This is just the error page it does not show errors
Why do you think this file has an error or indicates error?
This file and the error message it shows does not appear to be correct.
There is no 500 error the message shouldnt show up?
It only happens if I change permissions in Kunena to a forum category  to be for registered users
After I log in the category shows fine.

Is there error logs for kunena ?

This kunena error shows in my sites error log
[Mon Apr 22 07:54:03.709302 2024] [security2:error] [pid 25901:tid 22618004457216] [client 99.241.160.21:64755] [client 99.241.160.21] ModSecurity: Warning. Match of "rx ^$" against "FILES_TMPNAMES:install_package" required. [file "/etc/apache2/conf.d/modsec_vendor_configs/imunify360-full-apache/014_i360_filescan.conf"] [line "43"] [id "77317957"] [msg "IM360 WAF: Track file upload||MV:/tmp/20240422-075402-ZiZ6Cuv4cvURPJokldKwGwAAAFU-file-3UhsuD||Size:0||User:asbnca||SC:/home/asbnca/staging.asbn.ca/administrator/index.php||WPU:||T:APACHE||"] [severity "NOTICE"] [tag "service_im360"] [tag "noshow"] [hostname " www.staging.asbn.ca "] [uri "/administrator/index.php"] [unique_id "ZiZ6Cuv4cvURPJokldKwGwAAAFU"], referer: www.staging.asbn.ca/administrator/index....mplate&layout=addnew         Latest suEXEC event log messages:No recent suEXEC events exist for your domain: asbn.ca

Thank you for taking a look .would you mind answering these questions?

Where did you find that did you turn on system debug or Kunena debug
You think this file has an error in it or the file itself layouts/widget/error/default.php does not belong?
Is this a Kunena error if it is perhaps an upgrade or reinstall of kunena might work?

Thank you

I think it is a Kunena issue. You could add it to Github so developers can check.

EDIT:
This setting under security tab title "Registered Users Only" Set to Yes to limit all forum access to registered users (view and post).
Set to No to allow any Guest (non registered visitor) to at least see the forum. See 'Allow Guests to post/write' for additional Guest access control.

If I set to "no" then there is no 500 error for logged in or out going to forum both receive correct login message
If logged out go to protected category directly from link they get correct message without 500 error message.
If logged in go to protected category directly from link they get access to protected category correctly without 500 error message.
This is now working as expected

The problem remaining is that if If logged out go to forum or any category, whether the category is protected or not, they get the following
Please Log In
Only community members can participate in this forum. You must register or log in to contribute.

I want the main forum home page to be viewable by logged out showing to the public logged out viewers all the categories
and showing any category I set and want to be viewed by logged out
In other words I want Kunena to work correctly and show the categories I want to show to logged out and not shoow categories I have protected and do not want to show to   logged out with the correct message to log in to view.

If I set this to "yes" then the 500 error incorrectly shows to logged out visitors.
Please advise on how to correct this?

Dont know if this is related but I also get this system error message now?
Please check your Joomla menus: Default Menu Item in Entry Page is not pointing to Kunena.


















here is my configuration report
Please read my edited reply above as well?

Database collation check: gic_guru_kunena_courseslinkage have wrong collation of type utf8_general_ci on field coursename gic_guru_kunena_lessonslinkage have wrong collation of type utf8_general_ci on field lessonname

Joomla! SEF: Enabled | Joomla! SEF rewrite: Enabled | FTP layer: Disabled |

This message contains confidential information

htaccess: Exists | PHP environment: Max execution time: 300 seconds | Max execution memory: 768M | Max file upload:

Kunena menu details:

Warning: Spoiler!

ID	Name	Menutype	Link	Path	In trash
2072	Forums	office-index	view=home&defaultmenu=296	forums	No
3591	FAQ Supplier Directory	mainmenu	view=category&catid=29	bc-s-b2b-directory/faq-b2b-directory	No
3592	Supplier Directory FAQ	mainmenu	view=category&catid=28	bc-s-b2b-directory/for-suppliers/b2b-directory-faq	No
2066	Forums	tool-room-index	view=home&defaultmenu=296	tool-forums	No
2058	Forums	tech-centre-index	view=home&defaultmenu=296	resources	No
4349	Forum	kunenamenu	view=home&defaultmenu=4351	forum	No
4350	Index	kunenamenu	view=category&layout=list	forum/index	No
4351	Recent Topics	kunenamenu	view=topics&mode=replies	forum/recent	No
4352	Unread	kunenamenu	view=topics&layout=unread	forum/unread	No
4353	New Topic	kunenamenu	view=topic&layout=create	forum/newtopic	No
4354	No Replies	kunenamenu	view=topics&mode=noreplies	forum/noreplies	No
4355	My Topics	kunenamenu	view=topics&layout=user&mode=default	forum/mylatest	No
4356	Profile	kunenamenu	view=user	forum/profile	No
4357	Help	kunenamenu	view=misc	forum/help	No
4358	Search	kunenamenu	view=search	forum/search	No
4359	Forum	mainmenu	Itemid=4349	kunena-2022-12-27	Yes
4841	bad	hidden	view=category&catid=30	bad	No

Joomla default template details : t4_blank | author: JoomlArt | version: 1.1.4 | creationdate: January 14, 2022

Kunena default template details : Aurelia | author: Kunena Team | version: 6.2.0 | creationdate: 2023-10-17

Kunena template params:

Warning: Spoiler!

DefaultCategoryicon
profileIconset	default
DefaultIconset	default
editorIconset	default
bootstrap	1
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Link_Unlink	1
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Smiley	1
Confidential	1
Hidetext	1
Spoiler	1
Code	1
Ebay	1
Twitter	1
Instagram	1
Soundcloud	1
FontSize	1
TextColor	1
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Map	1
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editorButtons
nameskinckeditor
ckeditorcustomprefixconfigfile
avatarSizeX	40
avatarSizeY	90
avatarSizeXThumb	36
avatarSizeYThumb	36
avatarSizeXWelcome	72
avatarSizeYWelcome	72
avatarSizeXList	36
avatarSizeYList	36
avatarSizeXPost	144
avatarSizeYPost	144
avatarSizeXProfile	200
avatarSizeYProfile	200
templatebyText
templatebyName
templatebyLink

Kunena version detailed: Kunena 6.2.0 | 2023-10-17 [ Git Repository ]
| Kunena detailed configuration:

Warning: Spoiler!

Kunena config settings:
boardOffline	0
enableRss	1
threadsPerPage	20
messagesPerPage	6
messagesPerPageSearch	15
showHistory	1
historyLimit	6
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mailModerators	0
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fileTypes	txt,rtf,pdf,zip,tar.gz,tgz,tar.bz2
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showRanking	1
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userlistOnline	1
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| Kunena integration settings:

Warning: Spoiler!

Kunena - Finder Disabled
Kunena - AltaUserPoints Disabled
Kunena - Community Builder Enabled: access=1 login=1 activity=1 avatar=1 profile=1 private=1
Kunena - Easyblog Disabled
Kunena - Easyprofile Disabled
Kunena - Easysocial Disabled
Kunena - Gravatar Disabled
Kunena - JomSocial Disabled
Kunena - Joomla Enabled: access=1 login=1
Kunena - Kunena Enabled: avatar=1 profile=1
Kunena - UddeIm Disabled

| Joomla! detailed language files installed:

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Joomla! languages installed:
en-GB	English (United Kingdom)

Third-party components: CommunityBuilder 2.8.2

Third-party SEF components: None

Plugins: Content - Kunena Discuss 6.0.2-DEV

Modules: Kunena Latest 6.0.2 | Kunena Search 5.2.2

If someone accesses a restricted area but is not authorised to do so, this error message is correct: "You do not have access to this page".
If you have a restricted area, make sure that no menu item or link leading to it is visible to users who are not logged in. These menu items should only be visible to registered users.
For guests, you can then create your own menu items leading to the registration form, which will disappear once they are logged in.

As for your menu errors, please read this: As for your menu errors, please read this: Menu Issues

@rich:that should be the case. But it is not. Check \components\com_kunena\template\aurelia\layouts\widget\error\default.php, it shows a not found error. Title showst 401: Unauthorized, this should be 403 and content shows text like indicated before.

You said "That should be the case. But it is not."
Please clarify, what should be the case?

"Check \components\com_kunena\template\aurelia\layouts\widget\error\default.php,...."
I went to that URL with my domain in front of it and that page is blank it shows no error
I also opened the file itself default.php and it looks fine to me
So I am not sure what you want me to do or where to replicate the error you found?
I also noted the permissions on that file default.php are 0644 is that correct?

" it shows a not found error." I dont see this or know how to find it?

Title is correct 401: Unauthorized, but content is not.
I dont see this or know how to find it?

Please elaborate for me?

Thank you for your help

derekk, I answered rich. This is an error in Kunena template file.

So I need to fix the default.php file or replace it?
What is the fix or replacement Pinkeltje?